VinSolutions vs DealersCloud CRM

VinSolutions7.5Visit DealersCloud CRM7.1Visit

Higher score VinSolutions #8 in Automotive CRM Software 7.5/10 Pricing on request ✓ 6 of 6 features Visit VinSolutions

vs

DealersCloud CRM #12 in Automotive CRM Software 7.1/10 Pricing on request ✓ 6 of 6 features Visit DealersCloud

• VinSolutions fits best

  Established dealerships wanting a complete CRM

• DealersCloud CRM fits best

  Dealers prioritizing lead capture and integrations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	VinSolutions 7.5/10 Visit ↗	DealersCloud CRM 7.1/10 Visit ↗
At a glance
Editor score	7.5	7.1
Ranking	#8 in Automotive CRM Software	#12 in Automotive CRM Software
Best for	Established dealerships wanting a complete CRM	Dealers prioritizing lead capture and integrations
Pricing model	Paid	Paid
Starting price	Pricing on request	—
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Phone, Docs	Email, Phone, Live chat · 24/7
Integrations	9 integrations	19 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features VinSolutions 6/6 · DealersCloud CRM 6/6
DMS integration	✓	✓
Lead routing	✓	✓
SMS messaging	✓	✓
Workflow automation	✓	✓
Mobile app	✓	✓
Lead source capture	✓	✓
Our review
Pros	Unifies customer records, website activity, leads, tasks, and inventory workflows Connects with major DMS and automotive platforms, including Dealertrack and CDK Combines routing, messaging, automation, desking, mobile access, and reporting	Captures leads from websites, marketplaces, calls, and walk-ins Connects CRM records with inventory, F&I, accounting, and reporting Supports automated follow-ups, routing, mobile access, and AI tools
Cons	Pricing follows a contact-sales model rather than a self-serve plan structure Its broad workflow coverage may exceed the needs of narrow CRM buyers Dealer groups may need configuration for custom routing and dashboards	Quote-based pricing makes budget comparison less immediate Advanced AI capabilities require a separate add-on Its focus on independent dealerships limits broader CRM use cases
Our verdict	VinSolutions is a cloud-based automotive CRM from Cox Automotive for individual dealerships and dealer groups. It brings customer records, lead management, dealership workflows, desking, messaging, marketing automation, reporting, and… Read the review →	DealersCloud CRM is the customer and lead management module within an all-in-one dealer management platform for independent car dealerships. It brings website, marketplace, phone, and lot leads into one queue, then keeps email and text… Read the review →

Strengths and trade-offs

• VinSolutions — where it wins

  • Unifies customer records, website activity, leads, tasks, and inventory workflows
  • Connects with major DMS and automotive platforms, including Dealertrack and CDK
  • Combines routing, messaging, automation, desking, mobile access, and reporting

  Where it doesn't

  • Pricing follows a contact-sales model rather than a self-serve plan structure
  • Its broad workflow coverage may exceed the needs of narrow CRM buyers
  • Dealer groups may need configuration for custom routing and dashboards

• DealersCloud CRM — where it wins

  • Captures leads from websites, marketplaces, calls, and walk-ins
  • Connects CRM records with inventory, F&I, accounting, and reporting
  • Supports automated follow-ups, routing, mobile access, and AI tools

  Where it doesn't

  • Quote-based pricing makes budget comparison less immediate
  • Advanced AI capabilities require a separate add-on
  • Its focus on independent dealerships limits broader CRM use cases

• VinSolutions7.5/10 · Pricing on request

  A mature automotive CRM that connects dealership sales, messaging, desking, and reporting.

  Visit VinSolutionsFull verdict →
• DealersCloud CRM7.1/10 · Pricing on request

  A broad dealership CRM for capturing leads, automating follow-up, and connecting dealer systems.

  Visit DealersCloudFull verdict →