DealersCloud CRM
DealersCloud CRM: A broad dealership CRM for capturing leads, automating follow-up, and connecting dealer systems. Ranked #12 of 33 in Automotive CRM Software by our editors (7.1/10); pricing: Pricing on request; best for dealers prioritizing lead capture and integrations.
At a glance
- Editor score7.1 / 10
- PricingPricing on request
- Best forDealers prioritizing lead capture and integrations
- DMS integrationYes
- Facts checked20 Sep 2026
Where it wins
- Captures leads from websites, marketplaces, calls, and walk-ins
- Connects CRM records with inventory, F&I, accounting, and reporting
- Supports automated follow-ups, routing, mobile access, and AI tools
Where it doesn't
- Quote-based pricing makes budget comparison less immediate
- Advanced AI capabilities require a separate add-on
- Its focus on independent dealerships limits broader CRM use cases
Our verdict on DealersCloud CRM
DealersCloud CRM is the customer and lead management module within an all-in-one dealer management platform for independent car dealerships. It brings website, marketplace, phone, and lot leads into one queue, then keeps email and text conversation history with centralized customer records. Dealers can manage follow-ups, tasks, round-robin assignment, assignment groups, timers, duplicate-lead merging, re-engagement campaigns, and mobile lead activity from web, iOS, and Android access. Its best fit is a dealership that wants CRM operations connected to the rest of its retail workflow rather than a standalone contact database.
Its integration and platform coverage are central strengths. DealersCloud connects CRM information with dealer inventory, deal desking, F&I, accounting, reporting, and dealer website records. The integration list includes RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, KSL.com, Edmunds, Facebook, Google, Carketa, vAuto, and xplor pay. Lead capture spans multiple dealership channels, while routing tools and mobile assignment help organize incoming opportunities. Dealers seeking broad connections across marketplaces and dealership systems should find this scope relevant.
The plan structure separates the core operating platform from advanced AI capabilities. Core Platform includes CRM and lead management, inventory management with VIN decoding, deal desking and F&I, accounting and financial reports, marketing feeds, and a custom dealership website. DealersAI Premium Add-on adds AI auto-response, web chat, voice employee, response management, vehicle appraisal, and price analysis. Pricing is contact-based, so buyers should request a quote for their dealership. Choose DealersCloud when connected dealer operations and lead response matter most; consider another option if you need a general-purpose CRM or prefer transparent self-serve pricing.
Your product? Our editors can test DealersCloud CRM in depth and publish a review, labelled as paid · from $149/mo →
DealersCloud CRM pricing
All 2 DealersCloud CRM plans and prices →
DealersCloud CRM fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| DMS integration | Yes |
| Lead routing | Yes |
| SMS messaging | Yes |
| Workflow automation | Yes |
| Mobile app | Yes |
| Lead source capture | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2 |
| Support | Email, Phone, Live chat · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 19 integrations: RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus … See all → |
| Pricing | Pricing on request (source) |
| Website | dealerscloud.com |
| Facts checked | 20 Sep 2026 |
DealersCloud CRM integrations
DealersCloud CRM lists 19 integrations on its own site.
- RouteOne
- Dealertrack
- CUDL
- CARFAX
- TrueCar
- CarGurus
- Autotrader
- Cars.com
- KSL.com
- Edmunds
- Carketa
- vAuto
- xplor pay
- J.D. Power
- DriveDrop
- 700Credit
- Credit Acceptance
See all DealersCloud CRM integrations →
Alternatives to DealersCloud CRM
- Salesforce Automotive CloudA broad automotive CRM with powerful tools, high annual per-user pricing, and enterprise scope.9.0
- AutoRaptorA dealership CRM combining lead management, communications, desking, credit, and F&I workflows.8.7
- Dealerweb ShowroomA broad showroom CRM for UK retailers managing leads, finance, profitability and compliance.8.3
See all DealersCloud CRM alternatives →
Also Ranked In
DealersCloud CRM is ranked in 4 of our directories.
Used DealersCloud CRM? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used DealersCloud CRM for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
DealersCloud CRM is listed in our Automotive CRM Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/dealerscloud-crm/"><img src="https://www.itechguides.com/best/badge/dealerscloud-crm.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update