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Head-to-head · Cannabis CRM Software

Sticky vs Springbig

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Sticky #6 in Cannabis CRM Software 7.8/10 Pricing on request ✓ 6 of 7 features Visit Sticky
Springbig #7 in Cannabis CRM Software 7.7/10 Pricing on request ✓ 5 of 7 features Visit Springbig

Sticky leads on 0 checks, Springbig on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSticky · 7.8/10
  • Most featuresSticky · 6 of 7

Sticky scores higher on our rubric for cannabis crm software: 7.8 against 7.7 out of 10; our editors rank them #6 and #7.

Sticky is the better fit for retailers needing advanced journey automation. Springbig is the better fit for multi-channel dispensary engagement teams.

  • Sticky fits best

    Retailers needing advanced journey automation

  • Springbig fits best

    Multi-channel dispensary engagement teams

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Side by side

Feature Sticky 7.8/10 Visit ↗ Springbig 7.7/10 Visit ↗
At a glance
Editor score 7.8 7.7
Ranking #6 in Cannabis CRM Software #7 in Cannabis CRM Software
Best for Retailers needing advanced journey automation Multi-channel dispensary engagement teams
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Docs Email, Phone
Integrations 18 integrations 19 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Sticky 6/7 · Springbig 5/7
Patient profiles ✓ ✓
Loyalty programs ✓ ✓
SMS marketing ✓ ✓
Email marketing ✓ ✓
Wholesale workflows Not checked yet Not checked yet
POS integrations ✓ ✓
Multi-location support ✓ (best) Not checked yet
Our review
Pros
  • Unified profiles combine POS purchases with engagement data.
  • Visual journeys support triggers, branches, delays and A/B forks.
  • Wallet loyalty, geo-fencing and SKU-level attribution deepen retention marketing.
  • Combines SMS/MMS, email, push, loyalty and journey automation
  • Segments audiences by purchase behavior and customer data
  • Connects loyalty with POS and e-commerce systems
Cons
  • Pricing requires a quote based on store count, volume and channel mix.
  • The product is offered through a web platform rather than native apps.
  • Support channels are limited to email and documentation.
  • Pricing requires a sales conversation
  • Push notifications depend on branded native apps
  • Profiles target retail members, not clinical patients
Our verdict

Sticky is a cannabis-focused CRM and retention marketing platform for dispensaries. It combines POS-derived customer profiles with email, SMS/MMS, wallet notifications, loyalty programs, segmentation and automated journeys. Retailers can…

Read the review →

Springbig is a customer relationship, loyalty, and marketing platform for cannabis dispensaries and brands. It combines SMS and MMS campaigns, templated email, push notifications through branded native apps, behavioral automations, journey…

Read the review →
  1. StickyCannabis CRM Software 7.8Pricing on request
  2. SpringbigCannabis CRM Software 7.7Pricing on request

Strengths and trade-offs

  • Sticky — where it wins

    • Unified profiles combine POS purchases with engagement data.
    • Visual journeys support triggers, branches, delays and A/B forks.
    • Wallet loyalty, geo-fencing and SKU-level attribution deepen retention marketing.

    Where it doesn't

    • Pricing requires a quote based on store count, volume and channel mix.
    • The product is offered through a web platform rather than native apps.
    • Support channels are limited to email and documentation.

  • Springbig — where it wins

    • Combines SMS/MMS, email, push, loyalty and journey automation
    • Segments audiences by purchase behavior and customer data
    • Connects loyalty with POS and e-commerce systems

    Where it doesn't

    • Pricing requires a sales conversation
    • Push notifications depend on branded native apps
    • Profiles target retail members, not clinical patients
  • Sticky7.8/10 · Pricing on request

    Sticky unifies cannabis customer data, compliant messaging, loyalty and automated journeys.

    Visit StickyFull verdict →
  • Springbig7.7/10 · Pricing on request

    A channel-rich cannabis CRM for dispensary loyalty, messaging and automated journeys.

    Visit SpringbigFull verdict →

More comparisons

All cannabis CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update