Salesforce CRM Analytics vs Sticky

Salesforce CRM Analytics7.2Visit SSticky6.9Visit

Higher score Salesforce CRM Analytics #5 in Cannabis CRM Software 7.2/10 From $140/user/mo (annual) ✓ 0 of 7 features Visit Salesforce

vs

S Sticky #7 in Cannabis CRM Software 6.9/10 Pricing on request ✓ 6 of 7 features Visit Sticky

• Salesforce CRM Analytics fits best

  Enterprise analytics teams using Salesforce

• Sticky fits best

  Retailers needing advanced journey automation

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Side by side

Feature	Salesforce CRM Analytics 7.2/10 Visit ↗	SSticky 6.9/10 Visit ↗
At a glance
Editor score	7.2	6.9
Ranking	#5 in Cannabis CRM Software	#7 in Cannabis CRM Software
Best for	Enterprise analytics teams using Salesforce	Retailers needing advanced journey automation
Pricing model	Paid	Paid
Starting price	Not published	Not published
Free plan	—	Not published
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Community, Docs	Email, Docs
Integrations	9 integrations	18 integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Salesforce CRM Analytics 0/7 · Sticky 6/7
Patient profiles	Not published	✓ (best)
Loyalty programs	Not published	✓ (best)
SMS marketing	Not published	✓ (best)
Email marketing	Not published	✓ (best)
Wholesale workflows	Not published	Not published
POS integrations	Not published	✓ (best)
Multi-location support	Not published	✓ (best)
Our review
Pros	Combines interactive dashboards, lenses, and conversational exploration. Connects Salesforce and external sources, including warehouses and databases. Adds predictive outcomes, diagnostic explanations, and suggested improvements.	Unified profiles combine POS purchases with engagement data. Visual journeys support triggers, branches, delays and A/B forks. Wallet loyalty, geo-fencing and SKU-level attribution deepen retention marketing.
Cons	Annual pricing starts at $140 per user per month. Its focus is analytics, not cannabis-specific operational CRM workflows. Einstein Discovery is included only in the $165 CRM Analytics Plus plan.	Pricing requires a quote based on store count, volume and channel mix. The product is offered through a web platform rather than native apps. Support channels are limited to email and documentation.
Our verdict	Salesforce CRM Analytics brings dashboards, data exploration, and predictive analysis into Salesforce workflows. It is aimed at mid-market and enterprise organizations, particularly analytics teams already using Salesforce to examine… Read the review →	Sticky is a cannabis-focused CRM and retention marketing platform for dispensaries. It combines POS-derived customer profiles with email, SMS/MMS, wallet notifications, loyalty programs, segmentation and automated journeys. Retailers can… Read the review →

Strengths and trade-offs

• Salesforce CRM Analytics — where it wins

  • Combines interactive dashboards, lenses, and conversational exploration.
  • Connects Salesforce and external sources, including warehouses and databases.
  • Adds predictive outcomes, diagnostic explanations, and suggested improvements.

  Where it doesn't

  • Annual pricing starts at $140 per user per month.
  • Its focus is analytics, not cannabis-specific operational CRM workflows.
  • Einstein Discovery is included only in the $165 CRM Analytics Plus plan.

• Sticky — where it wins

  • Unified profiles combine POS purchases with engagement data.
  • Visual journeys support triggers, branches, delays and A/B forks.
  • Wallet loyalty, geo-fencing and SKU-level attribution deepen retention marketing.

  Where it doesn't

  • Pricing requires a quote based on store count, volume and channel mix.
  • The product is offered through a web platform rather than native apps.
  • Support channels are limited to email and documentation.

• Salesforce CRM Analytics7.2/10 · From $140/user/mo (annual)

  A Salesforce-focused analytics layer for teams that need forecasts and predictive insights.

  Visit SalesforceFull verdict →
• SSticky6.9/10 · Pricing on request

  Sticky unifies cannabis customer data, compliant messaging, loyalty and automated journeys.

  Visit StickyFull verdict →