Pipedrive vs Act!

Pipedrive9.2Visit Act!8.9Visit

Higher score Pipedrive #3 in Customer Relationship Management - Small Business Software 9.2/10 14-day trial Free trial✓ 0 of 4 features Visit Pipedrive

vs

Act! #6 in Customer Relationship Management - Small Business Software 8.9/10 14-day trial Free trial✓ 0 of 4 features Visit Act!

• Pipedrive fits best

  Sales teams centered on pipeline execution

• Act! fits best

  Growing SMBs seeking CRM and marketing tools

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Side by side

Feature	Pipedrive 9.2/10 Visit ↗	Act! 8.9/10 Visit ↗
At a glance
Editor score	9.2	8.9
Ranking	#3 in Customer Relationship Management - Small Business Software	#6 in Customer Relationship Management - Small Business Software
Best for	Sales teams centered on pipeline execution	Growing SMBs seeking CRM and marketing tools
Pricing model	Paid	Paid
Starting price	—	$30/user/mo
Free plan	—	—
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Self-hosted, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Phone · 24/7	Email, Live chat, Phone, Tickets, Docs
Compliance	SOC 2, ISO 27001, GDPR, 2FA, SSO/SAML	SOC 2, GDPR, 2FA
Integrations	500+ integrations	14 integrations
Built for	Small business, Mid-market	Solo, Small business, Mid-market
Features Pipedrive 0/4 · Act! 0/4
Workflow automation	Not checked yet	Not checked yet
Email marketing	Not checked yet	Not checked yet
Lead scoring	Not checked yet	Not checked yet
Sales forecasting	Not checked yet	Not checked yet
Specs
Sales pipelines	Not checked yet	Not checked yet
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Visual pipelines organize leads, contacts, deals and activities AI assistance, automation, forecasting and meeting intelligence 500+ integrations plus web, iOS, Android and API access	Combines visual sales pipelines with email campaigns and marketing automation. Integrates with Outlook, Google, accounting, ecommerce, and support tools. Offers web, mobile, cloud, and self-hosted deployment options.
Cons	No free plan; access starts with paid seat-based plans Advanced capabilities are reserved for higher-tier plans Marketing, lead-generation, documents and projects use optional add-ons	No free plan; annual plans start at $30 per user per month. Marketing automation and lead scoring require the Ultimate plan. The tiered feature set may be more than a CRM-only team needs.
Our verdict	Pipedrive is a web-based CRM for sales teams and small to medium-sized businesses that need a clear view of leads, contacts, deals and activities. Its Kanban-style pipelines, reporting, forecasting, email synchronization and workflow… Read the review →	Act! brings contact management, sales opportunities, communications, and reporting together with email marketing tools. It is aimed at small businesses and relationship-focused teams, including independent professionals and growing… Read the review →

Strengths and trade-offs

• Pipedrive — where it wins

  • Visual pipelines organize leads, contacts, deals and activities
  • AI assistance, automation, forecasting and meeting intelligence
  • 500+ integrations plus web, iOS, Android and API access

  Where it doesn't

  • No free plan; access starts with paid seat-based plans
  • Advanced capabilities are reserved for higher-tier plans
  • Marketing, lead-generation, documents and projects use optional add-ons

• Act! — where it wins

  • Combines visual sales pipelines with email campaigns and marketing automation.
  • Integrates with Outlook, Google, accounting, ecommerce, and support tools.
  • Offers web, mobile, cloud, and self-hosted deployment options.

  Where it doesn't

  • No free plan; annual plans start at $30 per user per month.
  • Marketing automation and lead scoring require the Ultimate plan.
  • The tiered feature set may be more than a CRM-only team needs.

• Pipedrive9.2/10 · 14-day trial

  A focused sales CRM for teams that prioritize visual pipelines and automation.

  Visit PipedriveFull verdict →
• Act!8.9/10 · 14-day trial

  A broad CRM and marketing toolkit, with annual paid plans starting at $30 per user monthly.

  Visit Act!Full verdict →