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Head-to-head · Ai Sales Tools

Outreach vs Fathom

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Outreach #3 in Ai Sales Tools 8.8/10 Pricing on request ✓ 1 of 3 features Visit Outreach
Fathom #8 in Ai Sales Tools 8.2/10 Free plan Free plan✓ 0 of 3 features Visit Fathom

Outreach leads on 0 checks, Fathom on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOutreach · 8.8/10
  • Free planonly Fathom
  • Most featuresOutreach · 1 of 3

Outreach scores higher on our rubric for ai sales tools: 8.8 against 8.2 out of 10; our editors rank them #3 and #8.

Fathom offers free plan; Outreach doesn't.

Outreach is the better fit for mid-market and enterprise sales engagement teams. Fathom is the better fit for teams needing flexible meeting capture and CRM sync.

  • Outreach fits best

    Mid-market and enterprise sales engagement teams

  • Fathom fits best

    Teams needing flexible meeting capture and CRM sync

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Outreach 8.8/10 Visit ↗ Fathom 8.2/10 Visit ↗
At a glance
Editor score 8.8 8.2
Ranking #3 in Ai Sales Tools #8 in Ai Sales Tools
Best for Mid-market and enterprise sales engagement teams Teams needing flexible meeting capture and CRM sync
Pricing model Paid Free plan + paid
Starting price — $15/user/mo
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Desktop, Browser extension
Platforms Web Web, Windows, macOS, Chrome extension
Support Docs Email, Docs
Compliance GDPR, SSO/SAML SOC 2, GDPR, HIPAA, SSO/SAML
Integrations 9 integrations 25+ integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Outreach 1/3 · Fathom 0/3
CRM sync ✓ (best) Not checked yet
Email outreach Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Specs
Primary workflow Not checked yet Not checked yet
Sales channels Not checked yet Not checked yet
Minimum seats Not checked yet Not checked yet
Our review
Pros
  • Multichannel sequences combine email, calling, and social task types.
  • AI supports email drafts, call summaries, coaching, and deal insights.
  • Two-way CRM sync plus Salesforce, Dynamics, and collaboration integrations.
  • Free plan includes unlimited recordings, transcripts, and AI call summaries
  • Bot-free or bot capture, searchable transcripts, and cross-meeting search
  • Business adds CRM field sync, Deal View, coaching metrics, and AI scorecards
Cons
  • Pricing is customized with seat and AI-consumption components.
  • Support channels list documentation rather than live support options.
  • Social actions may be tasks instead of automatically executed sequence steps.
  • Focused on meeting capture rather than broader sales workflows
  • Bot-free capture is currently Mac-only
  • Mobile capture is not currently supported
Our verdict

Outreach is a sales engagement and revenue orchestration platform for mid-market and enterprise revenue teams. It combines multichannel prospect sequences, email workflows, an integrated voice dialer, meeting scheduling, tasks, engagement…

Read the review →

Fathom turns supported online meetings into searchable transcripts, summaries, highlights, and action items. Individuals can start with its free plan, while sales teams may value the CRM synchronization, shared collaboration, and coaching…

Read the review →
  1. OutreachAi Sales Tools 8.8Pricing on request
  2. FathomAi Sales Tools 8.2Free plan

Strengths and trade-offs

  • Outreach — where it wins

    • Multichannel sequences combine email, calling, and social task types.
    • AI supports email drafts, call summaries, coaching, and deal insights.
    • Two-way CRM sync plus Salesforce, Dynamics, and collaboration integrations.

    Where it doesn't

    • Pricing is customized with seat and AI-consumption components.
    • Support channels list documentation rather than live support options.
    • Social actions may be tasks instead of automatically executed sequence steps.

  • Fathom — where it wins

    • Free plan includes unlimited recordings, transcripts, and AI call summaries
    • Bot-free or bot capture, searchable transcripts, and cross-meeting search
    • Business adds CRM field sync, Deal View, coaching metrics, and AI scorecards

    Where it doesn't

    • Focused on meeting capture rather than broader sales workflows
    • Bot-free capture is currently Mac-only
    • Mobile capture is not currently supported
  • Outreach8.8/10 · Pricing on request

    Multichannel engagement, AI guidance, forecasting, and CRM synchronization for larger sales teams.

    Visit OutreachFull verdict →
  • Fathom8.2/10 · Free plan

    A flexible meeting assistant for searchable calls, action items, and CRM updates.

    Visit FathomFull verdict →

More comparisons

All ai sales tools comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update