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Head-to-head · Ai Sales Tools

Outreach vs Fireflies.ai

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Outreach #3 in Ai Sales Tools 8.8/10 Pricing on request ✓ 1 of 3 features Visit Outreach
Fireflies.ai #7 in Ai Sales Tools 8.3/10 Free plan Free plan✓ 0 of 3 features Visit Fireflies.ai

Outreach leads on 0 checks, Fireflies.ai on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOutreach · 8.8/10
  • Free planonly Fireflies.ai
  • Most featuresOutreach · 1 of 3

Outreach scores higher on our rubric for ai sales tools: 8.8 against 8.3 out of 10; our editors rank them #3 and #7.

Fireflies.ai offers free plan; Outreach doesn't.

Outreach is the better fit for mid-market and enterprise sales engagement teams. Fireflies.ai is the better fit for teams wanting affordable meeting intelligence.

  • Outreach fits best

    Mid-market and enterprise sales engagement teams

  • Fireflies.ai fits best

    Teams wanting affordable meeting intelligence

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Side by side

Feature Outreach 8.8/10 Visit ↗ Fireflies.ai 8.3/10 Visit ↗
At a glance
Editor score 8.8 8.3
Ranking #3 in Ai Sales Tools #7 in Ai Sales Tools
Best for Mid-market and enterprise sales engagement teams Teams wanting affordable meeting intelligence
Pricing model Paid Free plan + paid
Starting price — $10/seat/mo
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web Web, Windows, macOS, iOS, Android, Chrome extension
Support Docs Email, Community, Docs
Compliance GDPR, SSO/SAML SOC 2, GDPR, HIPAA, SSO/SAML
Integrations 9 integrations 100+ integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Outreach 1/3 · Fireflies.ai 0/3
CRM sync ✓ (best) Not checked yet
Email outreach Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Specs
Primary workflow Not checked yet Not checked yet
Sales channels Not checked yet Not checked yet
Minimum seats Not checked yet Not checked yet
Our review
Pros
  • Multichannel sequences combine email, calling, and social task types.
  • AI supports email drafts, call summaries, coaching, and deal insights.
  • Two-way CRM sync plus Salesforce, Dynamics, and collaboration integrations.
  • Free plan includes unlimited transcription and meeting search
  • Pro adds unlimited AI summaries, recordings, and integrations
  • Business adds conversation intelligence and team analytics
Cons
  • Pricing is customized with seat and AI-consumption components.
  • Support channels list documentation rather than live support options.
  • Social actions may be tasks instead of automatically executed sequence steps.
  • Free plan limits AI summaries and team storage
  • Conversation intelligence and team analytics require Business
  • Enterprise-only rules engine, SSO, SCIM, and HIPAA compliance
Our verdict

Outreach is a sales engagement and revenue orchestration platform for mid-market and enterprise revenue teams. It combines multichannel prospect sequences, email workflows, an integrated voice dialer, meeting scheduling, tasks, engagement…

Read the review →

Fireflies.ai captures online meetings and uploaded audio or video, then turns them into searchable transcripts, summaries, action items, and meeting insights. It suits individuals and teams that want meeting records to feed follow-up work,…

Read the review →
  1. OutreachAi Sales Tools 8.8Pricing on request
  2. Fireflies.aiAi Sales Tools 8.3Free plan

Strengths and trade-offs

  • Outreach — where it wins

    • Multichannel sequences combine email, calling, and social task types.
    • AI supports email drafts, call summaries, coaching, and deal insights.
    • Two-way CRM sync plus Salesforce, Dynamics, and collaboration integrations.

    Where it doesn't

    • Pricing is customized with seat and AI-consumption components.
    • Support channels list documentation rather than live support options.
    • Social actions may be tasks instead of automatically executed sequence steps.

  • Fireflies.ai — where it wins

    • Free plan includes unlimited transcription and meeting search
    • Pro adds unlimited AI summaries, recordings, and integrations
    • Business adds conversation intelligence and team analytics

    Where it doesn't

    • Free plan limits AI summaries and team storage
    • Conversation intelligence and team analytics require Business
    • Enterprise-only rules engine, SSO, SCIM, and HIPAA compliance

More comparisons

All ai sales tools comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update