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Head-to-head · Sales Automation

Outreach vs Bitrix24 CRM

  • Updated Sep 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Outreach #4 in Sales Automation 7.3/10 Pricing on request ✓ 0 of 4 features Visit Outreach
Bitrix24 CRM #8 in Sales Automation 6.7/10 Free plan · paid from $49/mo (annual) · 15-day trial Free plan✓ 0 of 4 features Visit Bitrix24

Outreach leads on 0 checks, Bitrix24 CRM on 1, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOutreach · 7.3/10
  • Free planonly Bitrix24 CRM

Outreach scores higher on our rubric for sales automation: 7.3 against 6.7 out of 10; our editors rank them #4 and #8.

Bitrix24 CRM offers free plan; Outreach doesn't.

Outreach is the better fit for enterprise teams running multichannel sales engagement. Bitrix24 CRM is the better fit for teams wanting flexible CRM automation and self-hosting.

  • Outreach fits best

    Enterprise teams running multichannel sales engagement

  • Bitrix24 CRM fits best

    Teams wanting flexible CRM automation and self-hosting

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Outreach 7.3/10 Visit ↗ Bitrix24 CRM 6.7/10 Visit ↗
At a glance
Editor score 7.3 6.7
Ranking #4 in Sales Automation #8 in Sales Automation
Best for Enterprise teams running multichannel sales engagement Teams wanting flexible CRM automation and self-hosting
Pricing model Paid Free plan + paid
Starting price Not published Not published
Free plan — ✓ (best)
Free trial — —
Deployment Cloud Cloud, Self-hosted, Desktop, Mobile
Platforms Web Web, Windows, macOS, iOS, Android
Support Tickets, Docs Live chat, Docs, Email
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML GDPR, HIPAA, ISO 27001, PCI DSS, 2FA
Integrations 8 integrations 790+ integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Outreach 0/4 · Bitrix24 CRM 0/4
Workflow automation Not published Not published
Sales sequences Not published Not published
Lead routing Not published Not published
Email channel Not published Not published
Specs
Automation limit Not published Not published
Our review
Pros
  • Sequences coordinate email, LinkedIn, SMS, and calls with CRM synchronization.
  • AI supports personalization, sequence insights, and conversation analysis.
  • Plan options span sales execution, engagement, coaching, and revenue orchestration.
  • Configurable pipelines, rules, triggers, and automated assignments
  • Scheduled recurring deals and CRM email history
  • Cloud, desktop, mobile, and self-hosted deployment options
Cons
  • No free plan; pricing requires contacting sales.
  • Plan features vary, so teams must match package scope to their needs.
  • Cloud deployment only; no desktop or mobile platform is listed.
  • Broader workspace features may exceed a narrow sales-automation need
  • Basic plan costs $49 per organization per month with annual billing
  • Enterprise pricing is tiered by organization size
Our verdict

Outreach brings prospect engagement, deal and pipeline management, forecasting, conversation intelligence, and AI agents into a revenue platform. It is aimed at sales, marketing, revenue operations, and customer success teams, with…

Read the review →

Bitrix24 CRM brings lead, contact, company, and deal management together with communications, tasks, workflows, and customer support tools. It is aimed at solo operators through larger organizations that want CRM automation alongside…

Read the review →
  1. OutreachSales Automation 7.3Pricing on request
  2. Bitrix24 CRMSales Automation 6.7Free plan · paid from $49/mo (annual) · 15-day trial

Strengths and trade-offs

  • Outreach — where it wins

    • Sequences coordinate email, LinkedIn, SMS, and calls with CRM synchronization.
    • AI supports personalization, sequence insights, and conversation analysis.
    • Plan options span sales execution, engagement, coaching, and revenue orchestration.

    Where it doesn't

    • No free plan; pricing requires contacting sales.
    • Plan features vary, so teams must match package scope to their needs.
    • Cloud deployment only; no desktop or mobile platform is listed.

  • Bitrix24 CRM — where it wins

    • Configurable pipelines, rules, triggers, and automated assignments
    • Scheduled recurring deals and CRM email history
    • Cloud, desktop, mobile, and self-hosted deployment options

    Where it doesn't

    • Broader workspace features may exceed a narrow sales-automation need
    • Basic plan costs $49 per organization per month with annual billing
    • Enterprise pricing is tiered by organization size
  • Outreach7.3/10 · Pricing on request

    Multichannel sales engagement with AI, pipeline management, and forecasting.

    Visit OutreachFull verdict →
  • Bitrix24 CRM6.7/10 · Free plan · paid from $49/mo (annual) · 15-day trial

    A broad CRM workspace with configurable pipelines, recurring deals, and automation.

    Visit Bitrix24Full verdict →

More comparisons

All sales automation comparisons → · Full ranking →

Guides on sales automation

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update