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Head-to-head · Sales Automation

Outreach vs Microsoft Dynamics 365 Sales

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Outreach #3 in Sales Automation 8.9/10 Pricing on request ✓ 0 of 4 features Visit Outreach
Microsoft Dynamics 365 Sales #6 in Sales Automation 8.8/10 30-day trial Free trial✓ 0 of 4 features Visit Microsoft

Outreach leads on 0 checks, Microsoft Dynamics 365 Sales on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOutreach · 8.9/10
  • Free trialonly Microsoft Dynamics 365 Sales

Outreach scores higher on our rubric for sales automation: 8.9 against 8.8 out of 10; our editors rank them #3 and #6.

Outreach is the better fit for enterprise teams running multichannel sales engagement. Microsoft Dynamics 365 Sales is the better fit for microsoft-centric mid-market and enterprise sales teams.

  • Outreach fits best

    Enterprise teams running multichannel sales engagement

  • Microsoft Dynamics 365 Sales fits best

    Microsoft-centric mid-market and enterprise sales teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Outreach 8.9/10 Visit ↗ Microsoft Dynamics 365 Sales 8.8/10 Visit ↗
At a glance
Editor score 8.9 8.8
Ranking #3 in Sales Automation #6 in Sales Automation
Best for Enterprise teams running multichannel sales engagement Microsoft-centric mid-market and enterprise sales teams
Pricing model Paid Paid
Starting price — $65/user/mo
Free plan — —
Free trial — 30 days
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Tickets, Docs Tickets, Community, Docs
Integrations 8 integrations 10 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Outreach 0/4 · Microsoft Dynamics 365 Sales 0/4
Workflow automation Not checked yet Not checked yet
Sales sequences Not checked yet Not checked yet
Lead routing Not checked yet Not checked yet
Email channel Not checked yet Not checked yet
Specs
Automation limit Not checked yet Not checked yet
Our review
Pros
  • Sequences coordinate email, LinkedIn, SMS, and calls with CRM synchronization.
  • AI supports personalization, sequence insights, and conversation analysis.
  • Plan options span sales execution, engagement, coaching, and revenue orchestration.
  • Connects sales workflows with Microsoft 365, Exchange, Teams, and Power Platform.
  • Combines lead scoring, conversation intelligence, and Copilot sales agents.
  • Offers forecasting, dashboards, pipeline views, and iOS and Android apps.
Cons
  • No free plan; pricing requires contacting sales.
  • Plan features vary, so teams must match package scope to their needs.
  • Cloud deployment only; no desktop or mobile platform is listed.
  • Professional starts at $65 per user monthly, billed annually.
  • The free offering is a 30-day trial, not a permanent free plan.
  • Premium costs $150 per user monthly, billed annually.
Our verdict

Outreach brings prospect engagement, deal and pipeline management, forecasting, conversation intelligence, and AI agents into a revenue platform. It is aimed at sales, marketing, revenue operations, and customer success teams, with…

Read the review →

Microsoft Dynamics 365 Sales is a cloud CRM for sales organizations managing accounts, contacts, leads, opportunities, quotes, orders, invoices, campaigns, forecasts, and customer interactions. It suits mid-market and enterprise teams that…

Read the review →
  1. OutreachSales Automation 8.9Pricing on request
  2. Microsoft Dynamics 365 SalesSales Automation 8.830-day trial

Strengths and trade-offs

  • Outreach — where it wins

    • Sequences coordinate email, LinkedIn, SMS, and calls with CRM synchronization.
    • AI supports personalization, sequence insights, and conversation analysis.
    • Plan options span sales execution, engagement, coaching, and revenue orchestration.

    Where it doesn't

    • No free plan; pricing requires contacting sales.
    • Plan features vary, so teams must match package scope to their needs.
    • Cloud deployment only; no desktop or mobile platform is listed.

  • Microsoft Dynamics 365 Sales — where it wins

    • Connects sales workflows with Microsoft 365, Exchange, Teams, and Power Platform.
    • Combines lead scoring, conversation intelligence, and Copilot sales agents.
    • Offers forecasting, dashboards, pipeline views, and iOS and Android apps.

    Where it doesn't

    • Professional starts at $65 per user monthly, billed annually.
    • The free offering is a 30-day trial, not a permanent free plan.
    • Premium costs $150 per user monthly, billed annually.
  • Outreach8.9/10 · Pricing on request

    Multichannel sales engagement with AI, pipeline management, and forecasting.

    Visit OutreachFull verdict →
  • Microsoft Dynamics 365 Sales8.8/10 · 30-day trial

    A Microsoft-connected sales CRM with broad automation and AI features, starting at $65 per user monthly.

    Visit MicrosoftFull verdict →

More comparisons

All sales automation comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update