Head-to-head · Real User Monitoring

New Relic Browser Monitoring vs TrueWatch Real User Monitoring

Updated Nov 2026
Both researched from official sources
6 checks side by side

Higher score New Relic Browser Monitoring #2 in Real User Monitoring 9.1/10 Free plan Free plan✓ 4 of 5 features Visit New Relic

TrueWatch Real User Monitoring #20 in Real User Monitoring 7.3/10 Free plan Free plan✓ 5 of 5 features Visit TrueWatch

New Relic Browser Monitoring leads on 0 checks, TrueWatch Real User Monitoring on 1, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreNew Relic Browser Monitoring · 9.1/10
Free planboth
Most featuresTrueWatch Real User Monitoring · 5 of 5

New Relic Browser Monitoring scores higher on our rubric for real user monitoring: 9.1 against 7.3 out of 10; our editors rank them #2 and #20.

TrueWatch Real User Monitoring offers mobile app monitoring; New Relic Browser Monitoring doesn't. On pricing metric, New Relic Browser Monitoring gives you Custom where TrueWatch Real User Monitoring offers Pageviews.

New Relic Browser Monitoring is the better fit for web teams wanting a free starting point. TrueWatch Real User Monitoring is the better fit for low-cost web and mobile RUM starters.

New Relic Browser Monitoring fits best
Web teams wanting a free starting point
TrueWatch Real User Monitoring fits best
Low-cost web and mobile RUM starters

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Show only differences

Feature	New Relic Browser Monitoring 9.1/10 Visit ↗	TrueWatch Real User Monitoring 7.3/10 Visit ↗
At a glance
Editor score	9.1	7.3
Ranking	#2 in Real User Monitoring	#20 in Real User Monitoring
Best for	Web teams wanting a free starting point	Low-cost web and mobile RUM starters
Pricing model	Free plan + paid	Free plan + paid
Starting price	$10/user/mo	$0.43/unit usage-based
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud	Cloud, Self-hosted
Platforms	Web	Web, iOS, Android
Support	Tickets, Community, Docs	Email, Tickets, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, PCI DSS, HIPAA	SOC 2, ISO 27001, SSO/SAML, 2FA
Integrations	780+ integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features New Relic Browser Monitoring 4/5 · TrueWatch Real User Monitoring 5/5
Core Web Vitals	✓	✓
Mobile app monitoring	—	✓ (best)
Interaction tracking	✓	✓
Geographic breakdown	✓	✓
Error correlation	✓	✓
Specs
Data retention	90+ days	90+ days
Pricing metric	Custom	Pageviews
Our review
Pros	Free web RUM includes Core Web Vitals, errors, AJAX, and interactions Geographic, SPA, browser, device, OS, and network performance views Distributed tracing connects browser activity with transaction latency	Free plan with usage-based pricing from $0.43 per 10K page views Covers web, iOS, Android, API, and self-hosted deployments Tracks sessions, interactions, errors, Core Web Vitals, crashes, and geography
Cons	No mobile app monitoring Paid pricing is platform-wide rather than Browser Monitoring alone Pro pricing rises to $418.80 per user monthly without annual billing	Pricing is measured by page views rather than a monthly subscription Paid plan additions vary by workspace and plan The product spans many signals, which may exceed a narrow RUM need
Our verdict	New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review →	TrueWatch Real User Monitoring collects and analyzes real-user experience data across web, Android, iOS, mini-program, and macOS applications. It is intended for teams that need visibility into sessions, page views, frontend errors, user… Read the review →

New Relic Browser MonitoringReal User Monitoring 9.1Free plan
TrueWatch Real User MonitoringReal User Monitoring 7.3Free plan

Compare the top tools in

Strengths and trade-offs

New Relic Browser Monitoring — where it wins
- Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
- Geographic, SPA, browser, device, OS, and network performance views
- Distributed tracing connects browser activity with transaction latency
Where it doesn't
- No mobile app monitoring
- Paid pricing is platform-wide rather than Browser Monitoring alone
- Pro pricing rises to $418.80 per user monthly without annual billing
TrueWatch Real User Monitoring — where it wins
- Free plan with usage-based pricing from $0.43 per 10K page views
- Covers web, iOS, Android, API, and self-hosted deployments
- Tracks sessions, interactions, errors, Core Web Vitals, crashes, and geography
Where it doesn't
- Pricing is measured by page views rather than a monthly subscription
- Paid plan additions vary by workspace and plan
- The product spans many signals, which may exceed a narrow RUM need

New Relic Browser Monitoring9.1/10 · Free plan
A broad web RUM service with a useful free plan and platform-wide pricing.
Visit New Relic Full verdict →
TrueWatch Real User Monitoring7.3/10 · Free plan
A low-cost RUM starter covering web, mobile, errors, performance, and user actions.
Visit TrueWatch Full verdict →