Head-to-head · Real User Monitoring
New Relic Browser Monitoring vs Raygun Real User Monitoring
New Relic Browser Monitoring leads on 1 check, Raygun Real User Monitoring on 1, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreNew Relic Browser Monitoring · 9.1/10
- Free planonly New Relic Browser Monitoring
- Free trialonly Raygun Real User Monitoring
- Most featuresRaygun Real User Monitoring · 5 of 5
New Relic Browser Monitoring scores higher on our rubric for real user monitoring: 9.1 against 6.7 out of 10; our editors rank them #2 and #26.
New Relic Browser Monitoring offers free plan; Raygun Real User Monitoring doesn't. Raygun Real User Monitoring offers mobile app monitoring; New Relic Browser Monitoring doesn't. On pricing metric, New Relic Browser Monitoring gives you Custom where Raygun Real User Monitoring offers Sessions.
New Relic Browser Monitoring is the better fit for web teams wanting a free starting point. Raygun Real User Monitoring is the better fit for teams wanting detailed session diagnostics.
- New Relic Browser Monitoring fits best
Web teams wanting a free starting point
- Raygun Real User Monitoring fits best
Teams wanting detailed session diagnostics
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Side by side
| Feature | New Relic Browser Monitoring 9.1/10 Visit ↗ | Raygun Real User Monitoring 6.7/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 6.7 |
| Ranking | #2 in Real User Monitoring | #26 in Real User Monitoring |
| Best for | Web teams wanting a free starting point | Teams wanting detailed session diagnostics |
| Pricing model | Free plan + paid | Paid |
| Starting price | $10/user/mo | $80/unit/mo |
| Free plan | ✓ (best) | — |
| Free trial | — | 14 days |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Tickets, Community, Docs | Tickets, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, PCI DSS, HIPAA | GDPR, HIPAA, SSO/SAML, 2FA |
| Integrations | 780+ integrations | 8 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features New Relic Browser Monitoring 4/5 · Raygun Real User Monitoring 5/5 | ||
| Core Web Vitals | ✓ | ✓ |
| Mobile app monitoring | — | ✓ (best) |
| Interaction tracking | ✓ | ✓ |
| Geographic breakdown | ✓ | ✓ |
| Error correlation | ✓ | ✓ |
| Specs | ||
| Data retention | 90+ days | 90+ days |
| Pricing metric | Custom | Sessions |
| Our review | ||
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| Cons |
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| Our verdict | New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review → |
Raygun Real User Monitoring helps software teams measure and diagnose front-end performance across web and mobile applications. It captures individual user sessions, page and view performance, network-request timings, Core Web Vitals, and… Read the review → |
Strengths and trade-offs
New Relic Browser Monitoring — where it wins
- Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
- Geographic, SPA, browser, device, OS, and network performance views
- Distributed tracing connects browser activity with transaction latency
Where it doesn't
- No mobile app monitoring
- Paid pricing is platform-wide rather than Browser Monitoring alone
- Pro pricing rises to $418.80 per user monthly without annual billing
Raygun Real User Monitoring — where it wins
- Individual session diagnostics with page, view, and XHR performance details
- Web, iOS, Android, and API monitoring with geographic and device filters
- Deployment tracking, error correlation, waterfalls, alerts, and workflow integrations
Where it doesn't
- No free plan; annual Basic pricing starts at $80 per 100,000 sessions monthly
- Advanced reports, support, SSO, and compliance features require higher tiers
- Pricing is based on sessions, which may require careful volume planning
- New Relic Browser Monitoring9.1/10 · Free plan
A broad web RUM service with a useful free plan and platform-wide pricing.
Visit New RelicFull verdict → - Raygun Real User Monitoring6.7/10 · 14-day trial
Detailed session diagnostics across web, mobile, APIs, performance, and errors.
Visit RaygunFull verdict →
New Relic Browser Monitoring vs Raygun Real User Monitoring: questions
Which is better for real user monitoring, New Relic Browser Monitoring or Raygun Real User Monitoring?
New Relic Browser Monitoring scores higher on our rubric for real user monitoring: 9.1 against 6.7 out of 10; our editors rank them #2 and #26.
How do New Relic Browser Monitoring and Raygun Real User Monitoring compare?
Of the 6 checks we put side by side, New Relic Browser Monitoring leads on 1, Raygun Real User Monitoring on 1, and 4 are level. Free plan only on New Relic Browser Monitoring.
Do New Relic Browser Monitoring and Raygun Real User Monitoring have a free plan?
New Relic Browser Monitoring: Yes. Raygun Real User Monitoring: No.
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All real user monitoring comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update