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Head-to-head · Cannabis CRM Software

Leafbuyer vs Springbig

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Leafbuyer #6 in Cannabis CRM Software 7.1/10 Pricing on request ✓ 6 of 7 features Visit Leafbuyer
Springbig #8 in Cannabis CRM Software 6.8/10 Pricing on request ✓ 5 of 7 features Visit Springbig

Leafbuyer leads on 1 check, Springbig on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLeafbuyer · 7.1/10
  • Most featuresLeafbuyer · 6 of 7

Leafbuyer scores higher on our rubric for cannabis crm software: 7.1 against 6.8 out of 10; our editors rank them #6 and #8.

Leafbuyer offers multi-location support; Springbig doesn't publish it.

Leafbuyer is the better fit for dispensaries prioritizing loyalty and messaging. Springbig is the better fit for multi-channel dispensary engagement teams.

  • Leafbuyer fits best

    Dispensaries prioritizing loyalty and messaging

  • Springbig fits best

    Multi-channel dispensary engagement teams

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Leafbuyer 7.1/10 Visit ↗ Springbig 6.8/10 Visit ↗
At a glance
Editor score 7.1 6.8
Ranking #6 in Cannabis CRM Software #8 in Cannabis CRM Software
Best for Dispensaries prioritizing loyalty and messaging Multi-channel dispensary engagement teams
Pricing model Paid Paid
Starting price Not published Not published
Free plan Not published Not published
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone Email, Phone
Compliance GDPR GDPR
Integrations 5 integrations 19 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Leafbuyer 6/7 · Springbig 5/7
Patient profiles ✓ ✓
Loyalty programs ✓ ✓
SMS marketing ✓ ✓
Email marketing ✓ ✓
Wholesale workflows Not published Not published
POS integrations ✓ ✓
Multi-location support ✓ (best) Not published
Our review
Pros
  • Combines POS, e-commerce, and messaging data in customer profiles
  • Supports points-based loyalty, tiers, milestones, and automated messages
  • Connects CRM campaigns with branded app ordering and push notifications
  • Combines SMS/MMS, email, push, loyalty and journey automation
  • Segments audiences by purchase behavior and customer data
  • Connects loyalty with POS and e-commerce systems
Cons
  • Pricing requires contacting sales
  • AI product recommendations are limited to SMS and email templates
  • POS and ordering workflows depend on integrations such as Flowhub, Treez, or Dutchie
  • Pricing requires a sales conversation
  • Push notifications depend on branded native apps
  • Profiles target retail members, not clinical patients
Our verdict

Leafbuyer brings customer profiles, marketing, loyalty, and ordering tools together for cannabis dispensaries. Its CRM combines POS, e-commerce, and messaging data, then supports segmentation by spend, visit activity, preferences, loyalty…

Read the review →

Springbig is a customer relationship, loyalty, and marketing platform for cannabis dispensaries and brands. It combines SMS and MMS campaigns, templated email, push notifications through branded native apps, behavioral automations, journey…

Read the review →
  1. LeafbuyerCannabis CRM Software 7.1Pricing on request
  2. SpringbigCannabis CRM Software 6.8Pricing on request

Strengths and trade-offs

  • Leafbuyer — where it wins

    • Combines POS, e-commerce, and messaging data in customer profiles
    • Supports points-based loyalty, tiers, milestones, and automated messages
    • Connects CRM campaigns with branded app ordering and push notifications

    Where it doesn't

    • Pricing requires contacting sales
    • AI product recommendations are limited to SMS and email templates
    • POS and ordering workflows depend on integrations such as Flowhub, Treez, or Dutchie

  • Springbig — where it wins

    • Combines SMS/MMS, email, push, loyalty and journey automation
    • Segments audiences by purchase behavior and customer data
    • Connects loyalty with POS and e-commerce systems

    Where it doesn't

    • Pricing requires a sales conversation
    • Push notifications depend on branded native apps
    • Profiles target retail members, not clinical patients
  • Leafbuyer7.1/10 · Pricing on request

    A dispensary CRM combining customer data, loyalty, messaging, branded apps, and ordering.

    Visit LeafbuyerFull verdict →
  • Springbig6.8/10 · Pricing on request

    A channel-rich cannabis CRM for dispensary loyalty, messaging and automated journeys.

    Visit SpringbigFull verdict →

More comparisons

All cannabis CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update