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Head-to-head · Cannabis CRM Software

HigherScore vs Springbig

  • Updated Sep 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score HigherScore #4 in Cannabis CRM Software 7.5/10 Free plan · paid from $199/mo · 14-day trial Free plan✓ 6 of 7 features Visit HigherScore
Springbig #8 in Cannabis CRM Software 6.8/10 Pricing on request ✓ 5 of 7 features Visit Springbig

HigherScore leads on 2 checks, Springbig on 0, and 6 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHigherScore · 7.5/10
  • Free planonly HigherScore
  • Most featuresHigherScore · 6 of 7

HigherScore scores higher on our rubric for cannabis crm software: 7.5 against 6.8 out of 10; our editors rank them #4 and #8.

HigherScore offers free plan; Springbig doesn't publish it. HigherScore offers multi-location support; Springbig doesn't publish it.

HigherScore is the better fit for budget-conscious dispensary loyalty programs. Springbig is the better fit for multi-channel dispensary engagement teams.

  • HigherScore fits best

    Budget-conscious dispensary loyalty programs

  • Springbig fits best

    Multi-channel dispensary engagement teams

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature HigherScore 7.5/10 Visit ↗ Springbig 6.8/10 Visit ↗
At a glance
Editor score 7.5 6.8
Ranking #4 in Cannabis CRM Software #8 in Cannabis CRM Software
Best for Budget-conscious dispensary loyalty programs Multi-channel dispensary engagement teams
Pricing model Free plan + paid Paid
Starting price $199/mo Not published
Free plan ✓ (best) Not published
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Live chat, Phone, Community Email, Phone
Compliance GDPR GDPR
Integrations 16 integrations 19 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features HigherScore 6/7 · Springbig 5/7
Patient profiles ✓ ✓
Loyalty programs ✓ ✓
SMS marketing ✓ ✓
Email marketing ✓ ✓
Wholesale workflows — Not published
POS integrations ✓ ✓
Multi-location support ✓ (best) Not published
Our review
Pros
  • Free Starter plan includes loyalty, email campaigns and standard analytics
  • Growth adds advanced tiers and SMS, email and push campaigns
  • POS sync, compliance controls and customer segmentation support day-to-day programs
  • Combines SMS/MMS, email, push, loyalty and journey automation
  • Segments audiences by purchase behavior and customer data
  • Connects loyalty with POS and e-commerce systems
Cons
  • Starter is limited to basic loyalty and email campaigns
  • Advanced multi-location features are reserved for higher-tier plans
  • Focused on loyalty and CRM, without wholesale workflows
  • Pricing requires a sales conversation
  • Push notifications depend on branded native apps
  • Profiles target retail members, not clinical patients
Our verdict

HigherScore brings loyalty, customer profiles and campaign tools together for cannabis dispensaries, brands and delivery services. Its free Starter plan makes it approachable for a single-location business beginning a loyalty program,…

Read the review →

Springbig is a customer relationship, loyalty, and marketing platform for cannabis dispensaries and brands. It combines SMS and MMS campaigns, templated email, push notifications through branded native apps, behavioral automations, journey…

Read the review →
  1. HigherScoreCannabis CRM Software 7.5Free plan · paid from $199/mo · 14-day trial
  2. SpringbigCannabis CRM Software 6.8Pricing on request

Strengths and trade-offs

  • HigherScore — where it wins

    • Free Starter plan includes loyalty, email campaigns and standard analytics
    • Growth adds advanced tiers and SMS, email and push campaigns
    • POS sync, compliance controls and customer segmentation support day-to-day programs

    Where it doesn't

    • Starter is limited to basic loyalty and email campaigns
    • Advanced multi-location features are reserved for higher-tier plans
    • Focused on loyalty and CRM, without wholesale workflows

  • Springbig — where it wins

    • Combines SMS/MMS, email, push, loyalty and journey automation
    • Segments audiences by purchase behavior and customer data
    • Connects loyalty with POS and e-commerce systems

    Where it doesn't

    • Pricing requires a sales conversation
    • Push notifications depend on branded native apps
    • Profiles target retail members, not clinical patients
  • HigherScore7.5/10 · Free plan · paid from $199/mo · 14-day trial

    A loyalty-focused cannabis CRM with a free entry plan and paid campaign tiers.

    Visit HigherScoreFull verdict →
  • Springbig6.8/10 · Pricing on request

    A channel-rich cannabis CRM for dispensary loyalty, messaging and automated journeys.

    Visit SpringbigFull verdict →

More comparisons

All cannabis CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update