Kommo (formerly amoCRM) vs Zoho Social

Kommo (formerly amoCRM)8.5Visit Zoho Social8.2Visit

Higher score Kommo (formerly amoCRM) #3 in Social CRM Tools 8.5/10 14-day trial Free trial✓ 0 of 3 features Visit Kommo

vs

Zoho Social #4 in Social CRM Tools 8.2/10 Free plan · 15-day trial Free planFree trial✓ 0 of 3 features Visit Zoho Social

• Kommo (formerly amoCRM) fits best

  Sales teams handling leads across messaging channels

• Zoho Social fits best

  Budget-conscious teams needing social publishing

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Side by side

Feature	Kommo (formerly amoCRM) 8.5/10 Visit ↗	Zoho Social 8.2/10 Visit ↗
At a glance
Editor score	8.5	8.2
Ranking	#3 in Social CRM Tools	#4 in Social CRM Tools
Best for	Sales teams handling leads across messaging channels	Budget-conscious teams needing social publishing
Pricing model	Paid	Free plan + paid
Starting price	$25/user/mo	—
Free plan	—	✓ (best)
Free trial	14 days	15 days
Free trial length	14 days · no card needed	15 days · no card needed
Deployment	Cloud, Mobile	Cloud, Mobile, Browser extension
Platforms	Web, iOS, Android	Web, iOS, Android, Chrome extension
Support	Email, Live chat, Phone, Docs	Email, Docs
Compliance	2FA	GDPR
Integrations	15 integrations	15 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Kommo (formerly amoCRM) 0/3 · Zoho Social 0/3
Unified social inbox	Not checked yet	—
Social lead capture	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Specs
Social channels	Not checked yet	Not checked yet
Contact limit	Not checked yet	Not checked yet
Workflow automation	Not checked yet	Not checked yet
Our review
Pros	Unified inbox connects messaging channels with visual sales pipelines AI suggests replies, summaries, tasks, and supports agent workflows Web, iOS, and Android access with broad business integrations	Connects with major networks including TikTok, Threads, and Bluesky Offers scheduling tools from a publishing calendar to bulk and repeat posts Premium adds an inbox, approval workflows, and custom reports
Cons	No free plan; the free trial lasts 14 days Subscriptions require at least six months; monthly payment is unavailable Social-care features are less developed than leading alternatives	The permanent Free plan does not include post scheduling Free and Standard plans are limited to one team member The category specs list analytics as basic
Our verdict	Kommo is a conversational CRM for sales teams that manage leads, contacts, conversations, tasks, and deals in visual pipelines. Its unified inbox brings messaging channels into one workspace, while two-way Gmail synchronization,… Read the review →	Zoho Social helps businesses, marketing teams, and agencies publish and manage social content across networks. It brings together scheduling, a publishing calendar, monitoring, engagement tracking, performance reporting, and collaboration.… Read the review →

Strengths and trade-offs

• Kommo (formerly amoCRM) — where it wins

  • Unified inbox connects messaging channels with visual sales pipelines
  • AI suggests replies, summaries, tasks, and supports agent workflows
  • Web, iOS, and Android access with broad business integrations

  Where it doesn't

  • No free plan; the free trial lasts 14 days
  • Subscriptions require at least six months; monthly payment is unavailable
  • Social-care features are less developed than leading alternatives

• Zoho Social — where it wins

  • Connects with major networks including TikTok, Threads, and Bluesky
  • Offers scheduling tools from a publishing calendar to bulk and repeat posts
  • Premium adds an inbox, approval workflows, and custom reports

  Where it doesn't

  • The permanent Free plan does not include post scheduling
  • Free and Standard plans are limited to one team member
  • The category specs list analytics as basic

• Kommo (formerly amoCRM)8.5/10 · 14-day trial

  A conversational CRM that combines messaging, pipelines, automation, and AI for sales teams.

  Visit KommoFull verdict →
• Zoho Social8.2/10 · Free plan · 15-day trial

  A broad social publishing toolkit, with inbox and approval features on Premium.

  Visit Zoho SocialFull verdict →