Kommo (formerly amoCRM) vs Scrollmark

Kommo (formerly amoCRM)8.5Visit Scrollmark7.3Visit

Higher score Kommo (formerly amoCRM) #3 in Social CRM Tools 8.5/10 14-day trial Free trial✓ 0 of 3 features Visit Kommo

vs

Scrollmark #8 in Social CRM Tools 7.3/10 Pricing on request ✓ 2 of 3 features Book a demo

• Kommo (formerly amoCRM) fits best

  Sales teams handling leads across messaging channels

• Scrollmark fits best

  Mid-market and enterprise teams capturing social leads

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Side by side

Feature	Kommo (formerly amoCRM) 8.5/10 Visit ↗	Scrollmark 7.3/10 Visit ↗
At a glance
Editor score	8.5	7.3
Ranking	#3 in Social CRM Tools	#8 in Social CRM Tools
Best for	Sales teams handling leads across messaging channels	Mid-market and enterprise teams capturing social leads
Pricing model	Paid	Paid
Starting price	$25/user/mo	Pricing on request
Free plan	—	Not checked yet
Free trial	14 days	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Live chat, Phone, Docs	Email
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Kommo (formerly amoCRM) 0/3 · Scrollmark 2/3
Unified social inbox	Not checked yet	✓ (best)
Social lead capture	Not checked yet	✓ (best)
Mobile apps	Not checked yet	Not checked yet
Specs
Social channels	Not checked yet	Facebook, Instagram, TikTok, Twitter
Contact limit	Not checked yet	Not checked yet
Workflow automation	Not checked yet	Advanced
Our review
Pros	Unified inbox connects messaging channels with visual sales pipelines AI suggests replies, summaries, tasks, and supports agent workflows Web, iOS, and Android access with broad business integrations	Captures email, phone, and birthday details from comments and direct messages Uses social engagement signals for segmentation and journey triggers Syncs social handles, intent, and sentiment to CRM or CDP systems
Cons	No free plan; the free trial lasts 14 days Subscriptions require at least six months; monthly payment is unavailable Social-care features are less developed than leading alternatives	Prospects must book a demo rather than select a published subscription plan CRM and CDP connections rely on integrations or webhooks The listed features do not explain how the social inbox workflow works
Our verdict	Kommo is a conversational CRM for sales teams that manage leads, contacts, conversations, tasks, and deals in visual pipelines. Its unified inbox brings messaging channels into one workspace, while two-way Gmail synchronization,… Read the review →	Scrollmark connects social activity with customer profiles, capturing follows, comments, direct messages, contact details, preferences, sentiment, and behavior. It is aimed at brands and teams managing social engagement, including… Read the review →

Strengths and trade-offs

• Kommo (formerly amoCRM) — where it wins

  • Unified inbox connects messaging channels with visual sales pipelines
  • AI suggests replies, summaries, tasks, and supports agent workflows
  • Web, iOS, and Android access with broad business integrations

  Where it doesn't

  • No free plan; the free trial lasts 14 days
  • Subscriptions require at least six months; monthly payment is unavailable
  • Social-care features are less developed than leading alternatives

• Scrollmark — where it wins

  • Captures email, phone, and birthday details from comments and direct messages
  • Uses social engagement signals for segmentation and journey triggers
  • Syncs social handles, intent, and sentiment to CRM or CDP systems

  Where it doesn't

  • Prospects must book a demo rather than select a published subscription plan
  • CRM and CDP connections rely on integrations or webhooks
  • The listed features do not explain how the social inbox workflow works

• Kommo (formerly amoCRM)8.5/10 · 14-day trial

  A conversational CRM that combines messaging, pipelines, automation, and AI for sales teams.

  Visit KommoFull verdict →
• Scrollmark7.3/10 · Pricing on request

  A social CRM that captures leads, segments engagement, and triggers email or SMS journeys.

  Book a demoFull verdict →