Kommo (formerly amoCRM) vs DMRocket

Kommo (formerly amoCRM)8.5Visit DMRocket7.8Visit

Higher score Kommo (formerly amoCRM) #3 in Social CRM Tools 8.5/10 14-day trial Free trial✓ 0 of 3 features Visit Kommo

vs

DMRocket #6 in Social CRM Tools 7.8/10 Free plan · 7-day trial Free planFree trial✓ 2 of 3 features Visit DMRocket

• Kommo (formerly amoCRM) fits best

  Sales teams handling leads across messaging channels

• DMRocket fits best

  Small teams automating Instagram and WhatsApp engagement

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Side by side

Feature	Kommo (formerly amoCRM) 8.5/10 Visit ↗	DMRocket 7.8/10 Visit ↗
At a glance
Editor score	8.5	7.8
Ranking	#3 in Social CRM Tools	#6 in Social CRM Tools
Best for	Sales teams handling leads across messaging channels	Small teams automating Instagram and WhatsApp engagement
Pricing model	Paid	Free plan + paid
Starting price	$25/user/mo	$19/mo (best)
Free plan	—	✓ (best)
Free trial	14 days	7 days
Free trial length	14 days · no card needed	7 days · no card needed
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Live chat, Phone, Docs	Docs
Compliance	2FA	GDPR
Integrations	15 integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features Kommo (formerly amoCRM) 0/3 · DMRocket 2/3
Unified social inbox	Not checked yet	✓ (best)
Social lead capture	Not checked yet	✓ (best)
Mobile apps	Not checked yet	Not checked yet
Specs
Social channels	Not checked yet	Instagram, WhatsApp
Contact limit	Not checked yet	2500
Workflow automation	Not checked yet	Advanced
Our review
Pros	Unified inbox connects messaging channels with visual sales pipelines AI suggests replies, summaries, tasks, and supports agent workflows Web, iOS, and Android access with broad business integrations	Unifies Instagram, WhatsApp, Email and Webchat conversations Automates social messaging, lead capture and human handoff Adds attribution, segmentation and analytics on paid tiers
Cons	No free plan; the free trial lasts 14 days Subscriptions require at least six months; monthly payment is unavailable Social-care features are less developed than leading alternatives	Free plan limits channel choice to Email or Instagram Voice and SMS are planned rather than live channels Support is listed through documentation only
Our verdict	Kommo is a conversational CRM for sales teams that manage leads, contacts, conversations, tasks, and deals in visual pipelines. Its unified inbox brings messaging channels into one workspace, while two-way Gmail synchronization,… Read the review →	DMRocket is a conversational CRM for small teams, growing businesses and agencies managing customer conversations across Instagram, WhatsApp, Email and Webchat. Its unified inbox connects messages with customer profiles and cross-channel… Read the review →

Strengths and trade-offs

• Kommo (formerly amoCRM) — where it wins

  • Unified inbox connects messaging channels with visual sales pipelines
  • AI suggests replies, summaries, tasks, and supports agent workflows
  • Web, iOS, and Android access with broad business integrations

  Where it doesn't

  • No free plan; the free trial lasts 14 days
  • Subscriptions require at least six months; monthly payment is unavailable
  • Social-care features are less developed than leading alternatives

• DMRocket — where it wins

  • Unifies Instagram, WhatsApp, Email and Webchat conversations
  • Automates social messaging, lead capture and human handoff
  • Adds attribution, segmentation and analytics on paid tiers

  Where it doesn't

  • Free plan limits channel choice to Email or Instagram
  • Voice and SMS are planned rather than live channels
  • Support is listed through documentation only

• Kommo (formerly amoCRM)8.5/10 · 14-day trial

  A conversational CRM that combines messaging, pipelines, automation, and AI for sales teams.

  Visit KommoFull verdict →
• DMRocket7.8/10 · Free plan · 7-day trial

  A focused CRM for automating Instagram and WhatsApp conversations across a unified inbox.

  Visit DMRocketFull verdict →