NapoleonCat vs Kommo (formerly amoCRM)

NapoleonCat8.7Visit Kommo (formerly amoCRM)8.5Visit

Higher score NapoleonCat #2 in Social CRM Tools 8.7/10 14-day trial Free trial✓ 1 of 3 features Visit NapoleonCat

vs

Kommo (formerly amoCRM) #3 in Social CRM Tools 8.5/10 14-day trial Free trial✓ 0 of 3 features Visit Kommo

• NapoleonCat fits best

  Teams managing social conversations and reviews

• Kommo (formerly amoCRM) fits best

  Sales teams handling leads across messaging channels

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Side by side

Feature	NapoleonCat 8.7/10 Visit ↗	Kommo (formerly amoCRM) 8.5/10 Visit ↗
At a glance
Editor score	8.7	8.5
Ranking	#2 in Social CRM Tools	#3 in Social CRM Tools
Best for	Teams managing social conversations and reviews	Sales teams handling leads across messaging channels
Pricing model	Paid	Paid
Starting price	$79/mo	$25/user/mo (best)
Free plan	—	—
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Docs	Email, Live chat, Phone, Docs
Compliance	GDPR, 2FA	2FA
Integrations	10 integrations	15 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features NapoleonCat 1/3 · Kommo (formerly amoCRM) 0/3
Unified social inbox	✓ (best)	Not checked yet
Social lead capture	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Specs
Social channels	Not checked yet	Not checked yet
Contact limit	Not checked yet	Not checked yet
Workflow automation	Not checked yet	Not checked yet
Our review
Pros	Unifies comments, direct messages, and reviews in a shared Social Inbox. Combines social CRM profiles with conversation history, notes, and assignments. Adds automated moderation, sentiment detection, and approval workflows.	Unified inbox connects messaging channels with visual sales pipelines AI suggests replies, summaries, tasks, and supports agent workflows Web, iOS, and Android access with broad business integrations
Cons	No free plan; the 14-day trial is the only stated trial option. Standard starts at $79/month with annual billing, or $89/month monthly. Expert and Enterprise add-ons raise costs for automation or custom requirements.	No free plan; the free trial lasts 14 days Subscriptions require at least six months; monthly payment is unavailable Social-care features are less developed than leading alternatives
Our verdict	NapoleonCat brings social publishing, customer conversations, review management, and analytics into one cloud platform. It is aimed at brands, agencies, customer-service teams, and larger organizations that need to coordinate work across… Read the review →	Kommo is a conversational CRM for sales teams that manage leads, contacts, conversations, tasks, and deals in visual pipelines. Its unified inbox brings messaging channels into one workspace, while two-way Gmail synchronization,… Read the review →

Strengths and trade-offs

• NapoleonCat — where it wins

  • Unifies comments, direct messages, and reviews in a shared Social Inbox.
  • Combines social CRM profiles with conversation history, notes, and assignments.
  • Adds automated moderation, sentiment detection, and approval workflows.

  Where it doesn't

  • No free plan; the 14-day trial is the only stated trial option.
  • Standard starts at $79/month with annual billing, or $89/month monthly.
  • Expert and Enterprise add-ons raise costs for automation or custom requirements.

• Kommo (formerly amoCRM) — where it wins

  • Unified inbox connects messaging channels with visual sales pipelines
  • AI suggests replies, summaries, tasks, and supports agent workflows
  • Web, iOS, and Android access with broad business integrations

  Where it doesn't

  • No free plan; the free trial lasts 14 days
  • Subscriptions require at least six months; monthly payment is unavailable
  • Social-care features are less developed than leading alternatives

• NapoleonCat8.7/10 · 14-day trial

  A social CRM for teams coordinating conversations, reviews, publishing, and moderation.

  Visit NapoleonCatFull verdict →
• Kommo (formerly amoCRM)8.5/10 · 14-day trial

  A conversational CRM that combines messaging, pipelines, automation, and AI for sales teams.

  Visit KommoFull verdict →