Head-to-head · Social CRM Tools
Sprout Social vs Kommo (formerly amoCRM)
Sprout Social leads on 0 checks, Kommo (formerly amoCRM) on 1, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSprout Social · 9.2/10
- Lowest starting priceKommo (formerly amoCRM) · $25/user/mo
- Free trialboth
- Most featuresSprout Social · 1 of 3
Sprout Social scores higher on our rubric for social crm tools: 9.2 against 8.5 out of 10; our editors rank them #1 and #3.
Kommo (formerly amoCRM) is cheaper to start at $25/user/mo against $79/user/mo.
Sprout Social is the better fit for teams needing mature social engagement and care. Kommo (formerly amoCRM) is the better fit for sales teams handling leads across messaging channels.
- Sprout Social fits best
Teams needing mature social engagement and care
- Kommo (formerly amoCRM) fits best
Sales teams handling leads across messaging channels
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Side by side
| Feature | Sprout Social 9.2/10 Visit ↗ | Kommo (formerly amoCRM) 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.5 |
| Ranking | #1 in Social CRM Tools | #3 in Social CRM Tools |
| Best for | Teams needing mature social engagement and care | Sales teams handling leads across messaging channels |
| Pricing model | Paid | Paid |
| Starting price | $79/seat/mo | $25/user/mo (best) |
| Free plan | — | — |
| Free trial | 30 days | 14 days |
| Free trial length | 30 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Support | Email, Live chat, Phone, Tickets, Community, Docs | Email, Live chat, Phone, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, PCI DSS | 2FA |
| Integrations | 20 integrations | 15 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Sprout Social 1/3 · Kommo (formerly amoCRM) 0/3 | ||
| Unified social inbox | ✓ (best) | Not checked yet |
| Social lead capture | Not checked yet | Not checked yet |
| Mobile apps | Not checked yet | Not checked yet |
| Specs | ||
| Social channels | Not checked yet | Not checked yet |
| Contact limit | Not checked yet | Not checked yet |
| Workflow automation | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Sprout Social brings social publishing, scheduling, engagement, listening, reviews, and analytics together for organizations managing several social channels. Its consolidated inbox and collaboration workflows make it relevant to teams… Read the review → |
Kommo is a conversational CRM for sales teams that manage leads, contacts, conversations, tasks, and deals in visual pipelines. Its unified inbox brings messaging channels into one workspace, while two-way Gmail synchronization,… Read the review → |
Strengths and trade-offs
Sprout Social — where it wins
- Consolidates social messages, customer care, and review management.
- Supports publishing and scheduling across many networks.
- Adds approval workflows, reporting, and listening tools.
Where it doesn't
- Essentials is limited to five social profiles.
- Standard, Professional, and Advanced carry steep per-seat prices.
- Enterprise pricing is tailored rather than listed as a fixed price.
Kommo (formerly amoCRM) — where it wins
- Unified inbox connects messaging channels with visual sales pipelines
- AI suggests replies, summaries, tasks, and supports agent workflows
- Web, iOS, and Android access with broad business integrations
Where it doesn't
- No free plan; the free trial lasts 14 days
- Subscriptions require at least six months; monthly payment is unavailable
- Social-care features are less developed than leading alternatives
- Sprout Social9.2/10 · 30-day trial
Broad social care and publishing tools, with per-seat pricing that rises quickly.
Visit Sprout SocialFull verdict → - Kommo (formerly amoCRM)8.5/10 · 14-day trial
A conversational CRM that combines messaging, pipelines, automation, and AI for sales teams.
Visit KommoFull verdict →
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All social CRM tools comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update