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Head-to-head · IT Change Management Software

Giva ChangeManager vs TOPdesk

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Giva ChangeManager #5 in IT Change Management Software 8.3/10 30-day trial Free trial✓ 6 of 6 features Visit Giva
TOPdesk #6 in IT Change Management Software 8.2/10 Paid ✓ 1 of 6 features Visit TOPdesk

Giva ChangeManager leads on 0 checks, TOPdesk on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGiva ChangeManager · 8.3/10
  • Free trialonly Giva ChangeManager
  • Most featuresGiva ChangeManager · 6 of 6

Giva ChangeManager scores higher on our rubric for it change management software: 8.3 against 8.2 out of 10; our editors rank them #5 and #6.

Giva ChangeManager is the better fit for dedicated ITIL change teams with CAB processes. TOPdesk is the better fit for established teams needing broad service desk coverage.

  • Giva ChangeManager fits best

    Dedicated ITIL change teams with CAB processes

  • TOPdesk fits best

    Established teams needing broad service desk coverage

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Giva ChangeManager 8.3/10 Visit ↗ TOPdesk 8.2/10 Visit ↗
At a glance
Editor score 8.3 8.2
Ranking #5 in IT Change Management Software #6 in IT Change Management Software
Best for Dedicated ITIL change teams with CAB processes Established teams needing broad service desk coverage
Pricing model Paid Paid
Starting price $76/user/mo £51/user/mo
Free plan — —
Free trial 30 days —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Phone, Docs · 24/7 Email, Phone, Docs, Community
Compliance SOC 2, GDPR, HIPAA, SSO/SAML, 2FA SOC 2, GDPR, SSO/SAML
Integrations 8 integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Giva ChangeManager 6/6 · TOPdesk 1/6
Risk assessment ✓ (best) Not checked yet
Approval workflows ✓ ✓
Change calendar ✓ (best) Not checked yet
Emergency changes ✓ (best) Not checked yet
Change audit trail ✓ (best) Not checked yet
CMDB linking ✓ (best) Not checked yet
Our review
Pros
  • Configurable RFCs, approval workflows, risk assessment, and emergency escalation
  • Daily, weekly, and monthly calendars with permanent audit trails
  • Links changes to hardware, software, and CMDB-related assets
  • Change workflows with multi-level approvals, SLAs, and service windows
  • CMDB, asset management, self-service, knowledge base, and reporting
  • Web, mobile, API, self-hosted deployment, and broad integrations
Cons
  • No perpetual free plan; the offer is a 30-day trial
  • Professional starts at $76 per agent monthly with annual billing
  • Available through a web browser rather than native desktop or mobile apps
  • Paid plans start at £51 per agent per month
  • Change Management begins with the Engaged plan
  • The broad feature set may exceed narrow service desk needs
Our verdict

Giva ChangeManager is a cloud-based IT change management application for teams that need controlled Request for Change (RFC) processes. It centralizes configurable ITIL-aligned forms, approvals, risk assessment, scheduling, notifications,…

Read the review →

TOPdesk is service management software for IT and other internal service teams. It combines incident and request handling with knowledge management, self-service portals, asset records, CMDB, dashboards, reporting, service-level…

Read the review →
  1. Giva ChangeManagerIT Change Management Software 8.330-day trial
  2. TOPdeskIT Change Management Software 8.2Paid

Strengths and trade-offs

  • Giva ChangeManager — where it wins

    • Configurable RFCs, approval workflows, risk assessment, and emergency escalation
    • Daily, weekly, and monthly calendars with permanent audit trails
    • Links changes to hardware, software, and CMDB-related assets

    Where it doesn't

    • No perpetual free plan; the offer is a 30-day trial
    • Professional starts at $76 per agent monthly with annual billing
    • Available through a web browser rather than native desktop or mobile apps

  • TOPdesk — where it wins

    • Change workflows with multi-level approvals, SLAs, and service windows
    • CMDB, asset management, self-service, knowledge base, and reporting
    • Web, mobile, API, self-hosted deployment, and broad integrations

    Where it doesn't

    • Paid plans start at £51 per agent per month
    • Change Management begins with the Engaged plan
    • The broad feature set may exceed narrow service desk needs
  • Giva ChangeManager8.3/10 · 30-day trial

    A focused change-control system for RFCs, CAB approvals, calendars, and audit trails.

    Visit GivaFull verdict →
  • TOPdesk8.2/10 · Paid

    Broad service management coverage for established teams with change control needs.

    Visit TOPdeskFull verdict →

More comparisons

All IT change management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update