Head-to-head · IT Change Management Software
Pandora ITSM vs Giva ChangeManager
Pandora ITSM leads on 1 check, Giva ChangeManager on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scorePandora ITSM · 8.4/10
- Free planonly Pandora ITSM
- Free trialboth
- Most featuresGiva ChangeManager · 6 of 6
Pandora ITSM scores higher on our rubric for it change management software: 8.4 against 8.3 out of 10; our editors rank them #4 and #5.
Pandora ITSM offers free plan; Giva ChangeManager doesn't.
Pandora ITSM is the better fit for budget-conscious teams needing dedicated change workflows. Giva ChangeManager is the better fit for dedicated ITIL change teams with CAB processes.
- Pandora ITSM fits best
Budget-conscious teams needing dedicated change workflows
- Giva ChangeManager fits best
Dedicated ITIL change teams with CAB processes
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Side by side
| Feature | Pandora ITSM 8.4/10 Visit ↗ | Giva ChangeManager 8.3/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.4 | 8.3 |
| Ranking | #4 in IT Change Management Software | #5 in IT Change Management Software |
| Best for | Budget-conscious teams needing dedicated change workflows | Dedicated ITIL change teams with CAB processes |
| Pricing model | Free plan + paid | Paid |
| Starting price | — | $76/user/mo |
| Free plan | ✓ (best) | — |
| Free trial | 30 days | 30 days |
| Free trial length | 30 days · no card needed | 30 days · no card needed |
| Deployment | Cloud, Self-hosted | Cloud |
| Platforms | Web | Web |
| Support | Community, Docs · 24/7 | Phone, Docs · 24/7 |
| Compliance | ISO 27001, SOC 2, SSO/SAML, 2FA | SOC 2, GDPR, HIPAA, SSO/SAML, 2FA |
| Built for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Pandora ITSM 5/6 · Giva ChangeManager 6/6 | ||
| Risk assessment | ✓ | ✓ |
| Approval workflows | ✓ | ✓ |
| Change calendar | Not checked yet | ✓ (best) |
| Emergency changes | ✓ | ✓ |
| Change audit trail | ✓ | ✓ |
| CMDB linking | ✓ | ✓ |
| Our review | ||
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| Cons |
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| Our verdict | Pandora ITSM is an IT service management platform for support and technical teams that need structured change control. Its module supports change requests with templates, teams, types, priorities, risk, impact and administrator fields.… Read the review → |
Giva ChangeManager is a cloud-based IT change management application for teams that need controlled Request for Change (RFC) processes. It centralizes configurable ITIL-aligned forms, approvals, risk assessment, scheduling, notifications,… Read the review → |
Strengths and trade-offs
Pandora ITSM — where it wins
- Free forever on-premise plan with Manager and Regular user allowances
- Detailed risk, impact, approval, scheduling and closure workflows
- Links changes with inventory objects, projects, tasks and tickets
Where it doesn't
- The free on-premise plan is limited to 2 Manager and 10 Regular users
- SaaS uses yearly subscription payment and a 5-user license structure
- Scheduling centers on tasks and dates rather than a dedicated change calendar
Giva ChangeManager — where it wins
- Configurable RFCs, approval workflows, risk assessment, and emergency escalation
- Daily, weekly, and monthly calendars with permanent audit trails
- Links changes to hardware, software, and CMDB-related assets
Where it doesn't
- No perpetual free plan; the offer is a 30-day trial
- Professional starts at $76 per agent monthly with annual billing
- Available through a web browser rather than native desktop or mobile apps
- Pandora ITSM8.4/10 · Free plan · 30-day trial
A focused change-management option with a generous free on-premise plan.
Visit Pandora ITSMFull verdict → - Giva ChangeManager8.3/10 · 30-day trial
A focused change-control system for RFCs, CAB approvals, calendars, and audit trails.
Visit GivaFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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