Bitrix24 CRM vs Copper CRM

Bitrix24 CRM9.1Visit Copper CRM8.8Visit

Higher score Bitrix24 CRM #2 in Google Workspace for Sales Software 9.1/10 Free plan · 15-day trial Free planFree trial✓ 1 of 4 features Visit Bitrix24

vs

Copper CRM #4 in Google Workspace for Sales Software 8.8/10 14-day trial Free trial✓ 0 of 4 features Visit Copper CRM

• Bitrix24 CRM fits best

  Teams wanting CRM plus collaboration and deployment choice

• Copper CRM fits best

  Google-centric service teams managing client relationships

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Side by side

Feature	Bitrix24 CRM 9.1/10 Visit ↗	Copper CRM 8.8/10 Visit ↗
At a glance
Editor score	9.1	8.8
Ranking	#2 in Google Workspace for Sales Software	#4 in Google Workspace for Sales Software
Best for	Teams wanting CRM plus collaboration and deployment choice	Google-centric service teams managing client relationships
Pricing model	Free plan + paid	Paid
Starting price	$49/mo	$23/seat/mo (best)
Free plan	✓ (best)	—
Free trial	15 days	14 days
Free trial length	15 days · no card needed	14 days · no card needed
Deployment	Cloud, Self-hosted, Desktop, Mobile	Cloud, Mobile, Browser extension
Platforms	Web, Windows, macOS, iOS, Android	Web, iOS, Android, Chrome extension
Support	Live chat, Docs, Email	Live chat, Email, Docs
Compliance	GDPR, HIPAA, ISO 27001, PCI DSS, 2FA	SSO/SAML, 2FA, GDPR
Integrations	790+ integrations	5,000+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market
Features Bitrix24 CRM 1/4 · Copper CRM 0/4
Gmail sync	Not checked yet	Not checked yet
Pipeline management	✓ (best)	Not checked yet
Email tracking	Not checked yet	Not checked yet
Calendar integration	Not checked yet	Not checked yet
Specs
Mail merge limit	Not checked yet	Not checked yet
Workspace deployment	Not checked yet	Not checked yet
Our review
Pros	Manages leads, contacts, companies, deals, and configurable sales pipelines Automates emails, tasks, notifications, assignments, and recurring deals Available across web, desktop, mobile, and self-hosted deployment	Syncs Gmail email, contacts and files with Google Workspace Automates pipeline emails, reminders, tasks and workflows Offers mobile apps, AI email writing and 5,000 integrations
Cons	Broad collaboration scope may be more than teams seeking a focused CRM need Basic plan starts at $69 monthly, or $49 per month with annual billing Enterprise plan pricing varies by organization size	No free plan; paid access starts at $23 per seat monthly billed annually Monthly billing costs more than annual billing across all plans Advanced features such as revenue tracking start on Professional
Our verdict	Bitrix24 CRM combines sales management with a wider collaboration workspace for solo operators through larger businesses. Its CRM covers leads, contacts, companies, and deals, with configurable pipelines and stages. Beyond the sales record… Read the review →	Copper is a cloud CRM for relationship-focused businesses, including agencies, consultants, creators and financial-services teams. It brings contacts, leads, opportunities, projects, tasks and reporting into a system designed to work… Read the review →

Strengths and trade-offs

• Bitrix24 CRM — where it wins

  • Manages leads, contacts, companies, deals, and configurable sales pipelines
  • Automates emails, tasks, notifications, assignments, and recurring deals
  • Available across web, desktop, mobile, and self-hosted deployment

  Where it doesn't

  • Broad collaboration scope may be more than teams seeking a focused CRM need
  • Basic plan starts at $69 monthly, or $49 per month with annual billing
  • Enterprise plan pricing varies by organization size

• Copper CRM — where it wins

  • Syncs Gmail email, contacts and files with Google Workspace
  • Automates pipeline emails, reminders, tasks and workflows
  • Offers mobile apps, AI email writing and 5,000 integrations

  Where it doesn't

  • No free plan; paid access starts at $23 per seat monthly billed annually
  • Monthly billing costs more than annual billing across all plans
  • Advanced features such as revenue tracking start on Professional

• Bitrix24 CRM9.1/10 · Free plan · 15-day trial

  A flexible CRM workspace with free entry, sales automation, and cloud or self-hosted deployment.

  Visit Bitrix24Full verdict →
• Copper CRM8.8/10 · 14-day trial

  Copper pairs customizable sales pipelines with Gmail, Calendar and Drive workflows.

  Visit Copper CRMFull verdict →