The Best Call Recording Software in 2026
We researched call recording software through official vendor websites, including pricing pages, plan tables, and product documentation. Products are ranked on their core recording and management capabilities, value for money, and verified features for business call documentation, compliance, training, and review.
Our top picks
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Top ranked
AudioCodes Interaction Insights#1 of 259.4/10A broad enterprise recording service with strong retention, search, and compliance controls.
Pricing on request · 30-day trial
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Runner-up
Numonix IXCloud#2 of 259.2/10A broad, compliance-focused recorder for mixed enterprise communications environments.
Pricing on request
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#3 ranked
Verint Interaction Recording#3 of 259.1/10A broad compliance-recording platform for regulated, omnichannel interactions.
Pricing on request
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 25 tools, best first
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Best forEnterprise teams and voice compliance recording
A broad enterprise recording service with strong retention, search, and compliance controls.
- Mobile app
- AI call summaries
- Consent controls
Pricing on request · 30-day trial Our AudioCodes Interaction Insights verdict → Visit AudioCodesFor vendors Sponsor this spot · #1 · $149/mo →9.4/10★★★★★Visit AudioCodes -
Best forMulti-platform recording with deep compliance controls
A broad, compliance-focused recorder for mixed enterprise communications environments.
- AI call summaries
- Consent controls
- Call transcription
9.2/10★★★★★Visit Numonix -
Best forHighly regulated, omnichannel interaction recording
A broad compliance-recording platform for regulated, omnichannel interactions.
- Mobile app
- Consent controls
- Call transcription
9.1/10★★★★★Visit Verint -
Best forBroad UCaaS and contact-center recording
Broad voice capture and governance for organizations managing complex communications environments.
- AI call summaries
- Consent controls
- Call transcription
9.0/10★★★★☆Visit CallCabinet -
Best forMobile and multi-platform compliance analytics
A broad compliance recording suite for mobile, unified communications, and contact center voice data.
- Mobile app
- AI call summaries
- Consent controls
8.9/10★★★★☆Visit Smarsh -
Best forCompliance recording with consent and speech analytics
A compliance-focused recorder with analytics, consent controls, and broad communications integrations.
- AI call summaries
- Consent controls
- Call transcription
8.7/10★★★★☆Visit Recordia -
Best forOmnichannel recording with lifecycle management
A broad recording and compliance platform for contact centers managing many interaction types.
- AI call summaries
- Consent controls
- Call transcription
8.6/10★★★★☆Visit Eleveo -
Best forTeams and Cisco environments needing QA workflows
A compliance-oriented recorder with deep Cisco support and optional AI quality workflows.
- AI call summaries
- Consent controls
- Call transcription
8.5/10★★★★☆Visit Imagicle -
Best forTeams compliance recording with mobile coverage
A compliance-focused recorder for Teams, mobile voice, and other business communications.
- Mobile app
- AI call summaries
- Consent controls
8.4/10★★★★☆Visit Luware -
Best forAffordable cloud recording with conversation intelligence
A broad recording and intelligence platform for communications-heavy teams.
- AI call summaries
- Consent controls
- Call transcription
8.3/10★★★★☆Visit Dubber -
Best forStructured call recording and quality assurance
Structured recording, AI analysis, and QA tools for contact center teams.
- AI call summaries
- Consent controls
- Call transcription
8.2/10★★★★☆Visit MiaRec -
Best forBudget-conscious Teams voice recording
A focused Teams recording platform with strong compliance, search, transcription, and QA features.
- Call transcription
8.1/10★★★★☆Visit Tollring -
Best forGlobal omnichannel compliance recording estates
A broad compliance recording platform for global, regulated communications estates.
- Call transcription
8.0/10★★★★☆Visit NICE -
Best forCompliance recording across voice and messaging
A broad compliance recorder for voice, messaging, and communications oversight.
- Consent controls
- Call transcription
7.9/10★★★★☆Visit site -
Best forTeams compliance monitoring across many systems
A Teams-focused compliance recorder with broad integrations and investigation tools.
- Call transcription
7.8/10★★★★☆Contact Insightful -
Best forEnterprise contact-center recording infrastructure
A broad recording platform for organizations that need search, controls, resilience, and AI insights.
- AI call summaries
7.7/10★★★★☆Visit NICE -
Best forSecure contact-center recording and redaction
A focused contact-center recorder with strong redaction and access controls.
- Call transcription
7.6/10★★★★☆Visit Eckoh -
Best forFlexible cloud, on-premise, or hybrid recording
A flexible recorder for organizations needing secure, searchable communications archives.
- Consent controls
- Call transcription
7.5/10★★★★☆Visit NUSO -
Best forSelf-hosted recording with advanced search
A feature-rich self-hosted archive for teams needing advanced recording search and control.
- AI call summaries
- Call transcription
7.4/10★★★★☆Visit Aurus -
Best forMicrosoft Teams compliance specialists
A Teams-focused compliance recording platform for governed capture, retention and review.
- AI call summaries
- Call transcription
7.2/10★★★★☆Visit Liquid Voice -
Best forTeams recording in Microsoft 365 environments
A focused Microsoft Teams recording service for compliance-led organizations.
- Consent controls
- Call transcription
7.1/10★★★★☆Visit site -
Best forMicrosoft Teams recording with flexible storage
A focused Teams recorder for governed capture, search, permissions and auditability.
- AI call summaries
- Call transcription
7.0/10★★★★☆Visit site -
Best forTraditional telephony recording and archiving
A broad telephony recording suite for organizations that prioritize monitoring and archival.
- Consent controls
6.9/10★★★☆☆Visit site -
Best forUsers needing simple Skype recording on Windows
A focused Windows Skype recorder with a low one-time price and limited scope.
6.7/10★★★☆☆Visit AthTek -
Best forConversation analytics after calls are recorded
A strong conversation analytics layer for enterprise contact-center teams.
6.0/10★★★☆☆Visit Uniphore
No tools match those filters.
Compare at a glance
| # | Tool | Paid from | Call transcription | Searchable archive | Consent controls | Score |
|---|---|---|---|---|---|---|
| 1 | AudioCodes Interaction Insights | Yes | Yes | Yes | 9.4 | |
| 2 | Numonix IXCloud | Yes | Yes | Yes | 9.2 | |
| 3 | Verint Interaction Recording | Yes | Yes | Yes | 9.1 | |
| 4 | CallCabinet | Yes | Yes | Yes | 9.0 | |
| 5 | Smarsh Call Recording and Analytics | Yes | Yes | Yes | 8.9 | |
| 6 | Recordia | Yes | Yes | Yes | 8.7 | |
| 7 | Eleveo Call Recording | Yes | Yes | Yes | 8.6 | |
| 8 | Imagicle Call Recording | Yes | Yes | Yes | 8.5 | |
| 9 | Luware Recording | £8/user/mo | Yes | Yes | Yes | 8.4 |
| 10 | Dubber | Yes | Yes | Yes | 8.3 | |
| 11 | MiaRec | $25/user/mo | Yes | Yes | Yes | 8.2 |
| 12 | Tollring Compliance Recording | Yes | Yes | 8.1 | ||
| 13 | NICE NTR-X | Yes | Yes | 8.0 | ||
| 14 | Touch Call Recording | Yes | Yes | Yes | 7.9 | |
| 15 | Soteria Teams Compliance | Yes | Yes | 7.8 | ||
| 16 | NICE Engage | Yes | 7.7 | |||
| 17 | Eckoh Secure Call Recording | Yes | Yes | 7.6 | ||
| 18 | NUSO Connect Recorder | Yes | Yes | Yes | 7.5 | |
| 19 | PhoneUP5 | Yes | Yes | 7.4 | ||
| 20 | Liquid Voice Compliance Recording | Yes | Yes | 7.2 | ||
| 21 | Teams Voice Recording | Yes | Yes | Yes | 7.1 | |
| 22 | Vox Teams Recorder | Yes | Yes | 7.0 | ||
| 23 | Voxida Voice Recording Software Suite | Yes | Yes | 6.9 | ||
| 24 | AthTek Video Call Recorder for Skype | $29.95 one-time | 6.7 | |||
| 25 | Uniphore Conversation Insights Agent | 6.0 |
Head-to-head All 28 comparisons →
- AudioCodes Interaction Insights vs Numonix IXCloud
- AudioCodes Interaction Insights vs Verint Interaction Recording
- AudioCodes Interaction Insights vs CallCabinet
- AudioCodes Interaction Insights vs Smarsh Call Recording and Analytics
- AudioCodes Interaction Insights vs Recordia
- AudioCodes Interaction Insights vs Eleveo Call Recording
- AudioCodes Interaction Insights vs Imagicle Call Recording
- Numonix IXCloud vs Verint Interaction Recording
- Numonix IXCloud vs CallCabinet
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How we rank call recording software
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update