Dubber
Dubber: A broad recording and intelligence platform for communications-heavy teams. Ranked #10 of 25 in Call Recording Software by our editors (8.3/10); pricing: Paid; best for affordable cloud recording with conversation intelligence.
At a glance
- Editor score8.3 / 10
- PricingPaid
- Best forAffordable cloud recording with conversation intelligence
- Call transcriptionYes
- Founded2011 · Melbourne, Australia
- Facts checked20 Sep 2026
Where it wins
- Records voice, video, chat, and SMS conversations in the cloud
- Searches recordings, transcripts, metadata, keywords, tags, and numbers
- Connects with Teams, Cisco Webex, Zoom, Salesforce, and analytics tools
Where it doesn't
- The existing iOS and Android app was retired on 31 August 2026
- Its feature breadth may exceed the needs of basic recording-only teams
- Advanced capabilities are organized across multiple paid plans
Our verdict on Dubber
Dubber is a cloud-based call recording and conversation intelligence platform for businesses, enterprises, telecommunications providers, and unified communications environments. It captures voice, video, chat, and SMS conversations across supported networks and platforms, then adds playback, sharing, export, transcription, search, compliance controls, and AI-driven insights. Its use cases include compliance, dispute resolution, customer experience, sales analysis, quality assurance, and employee training. Teams that need a searchable record of customer or employee conversations are the clearest fit.
The product’s strongest differentiator is the depth of its conversation layer. Users can search recordings, transcripts, metadata, keywords, tags, and phone numbers, while AI features cover sentiment, tone, alerts, and notifications. Pause and resume controls, automated recording, policy-based controls, and retention settings support more structured recording programs. Dubber also provides API access for embedded recording and workflow integrations. The integration set includes Cisco, Cisco Webex, Microsoft Teams, Zoom, BroadWorks, Salesforce, Google Data Studio, Tableau, and IBM Cognos, giving it a practical fit for communications and analytics environments.
Dubber’s plans divide the offering by organizational need. Dubber You includes unified call recording, unlimited lifetime storage, and web, iOS, and Android access. Dubber Teams adds central review and control, enforced recordings, and sales, service, and customer insights. Dubber Premier adds AI-enriched insights, transcriptions, alerts, notifications, and CRM and business-intelligence integrations. The existing iOS and Android app was retired on 31 August 2026, with a replacement under development, so organizations that require a current mobile app should evaluate that constraint carefully. Dubber suits teams needing recording plus intelligence and controls; simpler recording-only buyers may prefer a narrower tool.
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Dubber pricing
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Dubber fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Call capture | Not verified |
| Recording retention | Not verified |
| Call transcription | Yes |
| Searchable archive | Yes |
| Consent controls | Yes |
| AI call summaries | Yes |
| Mobile app | No |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | ISO 27001, GDPR, HIPAA, PCI DSS |
| Support | Email, Tickets, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: Cisco, Cisco Webex, Microsoft Teams, Zoom, BroadWorks, Salesforce … |
| Pricing | Paid (source) |
| Website | dubber.net |
| Facts checked | 20 Sep 2026 |
Dubber integrations
Dubber lists 9 integrations on its own site.
- Cisco
- Cisco Webex
- Microsoft Teams
- Zoom
- BroadWorks
- Salesforce
- Google Data Studio
- Tableau
- IBM Cognos
Alternatives to Dubber
- AudioCodes Interaction InsightsA broad enterprise recording service with strong retention, search, and compliance controls.9.4
- Numonix IXCloudA broad, compliance-focused recorder for mixed enterprise communications environments.9.2
- Verint Interaction RecordingA broad compliance-recording platform for regulated, omnichannel interactions.9.1
Also Ranked In
Dubber is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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