Recordia
Recordia: A compliance-focused recorder with analytics, consent controls, and broad communications integrations. Ranked #6 of 25 in Call Recording Software by our editors (8.7/10); pricing: Pricing on request; best for compliance recording with consent and speech analytics.
At a glance
- Editor score8.7 / 10
- PricingPricing on request
- Best forCompliance recording with consent and speech analytics
- Call transcriptionYes
- Facts checked20 Sep 2026
Where it wins
- Consent capture, status warnings, PCI DSS redaction, and secure storage
- Searchable transcripts with speaker differentiation and AI-generated summaries
- Integrations across PBX systems, Teams, Webex, Salesforce, and Dynamics
Where it doesn't
- Pricing is handled through an expert-sales process
- Retention periods vary by regulatory or customer requirements
- Its compliance focus may exceed the needs of basic call-recording teams
Our verdict on Recordia
Recordia is an enterprise conversational intelligence platform for organizations managing critical or regulated communications. It records business interactions across telephony, Microsoft Teams, Webex, mobile lines, and other channels, then supports secure storage, retrieval, transcription, analysis, and workflow integration. It is designed for contact centers, banking, insurance, utilities, telecommunications, BPOs, and other organizations handling high interaction volumes or regulatory requirements.
Pricing is handled through an expert-sales process rather than standard published plans. That approach suits organizations whose recording scope, communication channels, regulatory requirements, and retention needs require a tailored commercial discussion. Recordia also fits established communications environments: integrations include Salesforce, Microsoft Dynamics, Microsoft Teams, Cisco Webex, and PBX systems from Oracle, Cisco, Avaya, Asterisk, Unify, BroadSoft, AudioCodes, FreeSWITCH, and SipWise. Mobile business-call recording is available through Recordia Telephony Service.
Its strongest distinction is the combination of compliance controls and analysis. Recordia captures consent and displays recording-consent status warnings, while PCI DSS redaction covers sensitive audio and transcript data. Automatic transcription adds speaker differentiation and searchable access to recordings and transcripts. Speech analytics covers call content, sentiment, silences, overlaps, and speech rate, with AI-generated summaries for faster review. Organizations choosing Recordia should value regulated recording, searchable archives, consent management, and communication-system integration. Teams seeking only straightforward call capture may find its broader compliance and analytics focus unnecessary.
Your product? Our editors can test Recordia in depth and publish a review, labelled as paid · from $149/mo →
Recordia pricing
Recordia fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Call capture | Not verified |
| Recording retention | Not verified |
| Call transcription | Yes |
| Searchable archive | Yes |
| Consent controls | Yes |
| AI call summaries | Yes |
| Mobile app | Not verified |
| Deployment | Cloud, Self-hosted |
| Compliance & security | GDPR, PCI DSS, 2FA |
| Support | Phone · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 13 integrations: Salesforce, Microsoft Dynamics, Microsoft Teams, Cisco Webex, Oracle PBX, Cisco PBX … See all → |
| Pricing | Pricing on request |
| Website | recordia.net |
| Facts checked | 20 Sep 2026 |
Recordia integrations
Recordia lists 13 integrations on its own site.
- Salesforce
- Microsoft Dynamics
- Microsoft Teams
- Cisco Webex
- Oracle PBX
- Cisco PBX
- Avaya
- Asterisk
- Unify
- BroadSoft
- AudioCodes
- FreeSWITCH
- SipWise
See all Recordia integrations →
Alternatives to Recordia
- AudioCodes Interaction InsightsA broad enterprise recording service with strong retention, search, and compliance controls.9.4
- Numonix IXCloudA broad, compliance-focused recorder for mixed enterprise communications environments.9.2
- Verint Interaction RecordingA broad compliance-recording platform for regulated, omnichannel interactions.9.1
See all Recordia alternatives →
Recordia vs the competition
- Recordia vs AudioCodes Interaction Insights
- Recordia vs Numonix IXCloud
- Recordia vs Verint Interaction Recording
- Recordia vs CallCabinet
- Recordia vs Smarsh Call Recording and Analytics
- Recordia vs Eleveo Call Recording
Compare Recordia with any tool side by side →
Also Ranked In
Recordia is ranked in 2 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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