Your PC Ran Into a Problem and Needs to Restart [Fixed]

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What Does “Your PC Ran Into a Problem and Needs to Restart” Mean?

“Your PC ran into a problem and needs to restart” or windows 10 restart loop may be caused by corrupt Operating System files, outdated device driver or Windows updates.

No matter what caused your screen to show this scary “blue screen”, I have a quick fix for you.

How to Fix “Your PC Ran Into a Problem and Needs to Restart”

I have recommended four ways you can fix “Your PC ran into a problem and needs to restart” error. Here they are:

  1. Start Windows 10 in safe mode with networking: Run windows update, Update Device Drivers.
  2. Boot to Safe Mode and Run System file Checker (SFC)
  3. Start Windows 10 Advanced option and Run Start-up Repair
  4. Boot to windows 10 repair mode and Reset Your PC (Reinstall and keep apps)
Info
My proposed solutions for “Your PC ran into a problem and needs to restart” or windows 10 restart loop are listed in order that I believe could fix the problem quickly. If you try Method 1, check if the problem is resolved before you proceed to Method 2 and so on.
Tip
The methods described here involved starting Windows 10 advanced options. The trick is to interrupt its boot 3 consecutive times and force it to boot to repair mode.
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Boot Windows 10 to Automatic Repair mode

To force Windows 10 to boot to Automatic Repair mode follow these simple steps:

  • Press the power button on your computer for about 10 seconds. It will shutdown.
  • Press the power button again to boot the computer. When you see a sign that Windows is about to boot, press the power button again to power it off.
Tip
To confirm that Windows is about to start booting, lookout for your computer’s manufacturer logo (HP, Dell, Lenovo, etc) and a circling set of dots (see the image below). When you see these, press the power button to interrupt the boot.
Your PC Ran Into a Problem and Needs to Restart
  • Repeat the last step for the 2nd time. When you boot again, you will see the screen below:
  • Then wait until you see the screen below- your computer is now in Automatic Repair mode.
Your PC Ran Into a Problem and Needs to Restart
Tip
Each recommended fix described below require you completing the previous steps to force Windows to Automatic Repair mode.

Method 1: Boot to safe mode with networking: Run windows update, Update Device Drivers

This is my first solution to fix “Your PC ran into a problem and needs to restart” error that causes Windows 10 restart loop.

Once you have forced Windows to start in Automatic Repair mode, proceed with the steps below to start it in Safe mode with networking:

  • On the Automatic Repair screen, select Advanced options.
Your PC Ran Into a Problem and Needs to Restart
  • On the Choose an option screen, select Troubleshoot.
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  • Then on the Troubleshoot screen, select Advanced options.
  • On the Advanced options screen, if you do not see Start-up Settings click see more recovery options.
  • You should now see Start-up Settings. Click it.
  • Click Restart.
  • To boot your computer to “safe mode with networking”, press F5 on your keyboard.
  • When you press F5 your computer will shutdown. Press the start button to boot to safe mode with command prompt.
  • When your computer boots, login with your usual account. To confirm that you are on safe mode, you will see “safe mode” on the four corners of the screen.

Run windows update

To check for Windows updates:

  • Right-click Windows logo on the taskbar and click System. When the System page opens, enter updates in the search bar. Then select Check for updates.
  • When you click Check for updates your computer will start searching for updates. When the search completes, you will be prompted to install updates – if there are any.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop

Installing Windows updates may fix “Your PC ran into a problem and needs to restart” or windows 10 restart loop problem but it is recommended to check for drivers that may need to be updated as well.

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Update Device Drivers

Next, you need to check if there are device drivers that require updates. Follow the steps below:

  • Right-click the Windows logo on your task bar. Then select Device Manager.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • When Device Manager opens, right-click the driver that you wish to update. Then click Update driver.
  • When the Update Drivers window opens. Click Search automatically for updated driver software. Windows will search the manufacturer’s website for updated drivers and install it automatically.

When you finish running Windows and driver update, restart your computer. Then check whether “Your PC ran into a problem and needs to restart” or windows 10 restart loop error is fixed.

If not, try method 2 below.

Method 2: Boot to Safe Mode and Run System file Checker (SFC)

  • Then click Advanced options.
  • Next, select Troubleshoot.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • On the Troubleshoot page, select Advanced options.
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"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • On the next screen, if you do not see Start-up Settings, click See more recovery options.
  • You should now see Start-up Settings. Click it.
  • On the screen similar to the one below, press F4 on your keyboard to boot to safe mode.
  • Your computer will reboot to Windows 10 logon screen. Logon with your normal account. You are now in Safe mode. To confirm, the four corners of your screen will have “safe mode”. See the second image below.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • Next, open command prompt as administrator. Enter the command below into command prompt and press the Enter key on your keyboard.
SFC /SCANNOW
Tip
To open command prompt as administrator, search cmd (on the search bar beside Windows logo on your task bar). Then right-click Command Prompt and select Run as Administrator.
Tip
SFC scans the integrity of all protected Windows system files and replaces incorrect versions with correct Microsoft versions.
  • SFC will start running.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
Tip
SFC will take sometime to run. When it completes successfully, reboot your computer and check whether “Your PC ran into a problem and needs to restart” or windows 10 restart loop error is resolved.

When SFC completes it will return a report. Below, SFC reports that there is no integrity violation found. If SFC found that any Windows file was tampered with, it will attempt to replace it.

If “Your PC ran into a problem and needs to restart” (or windows 10 restart loop) is not resolved, try Method 3 below.

Method 3: Start Windows 10 Advanced option and Run Start-up Repair

  • Then select Troubleshoot. On the next page (2nd image below), click Advanced options.
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  • When the Advanced options opens, select Start-up Repair.
 "Your PC ran into a problem and needs to restart". If the problem is fixed, windows 10 restart loop
  • When you click Start-up Repair, Windows will attempt to fix the problem causing “Your PC ran into a problem and needs to restart”. If the problem is fixed, windows 10 restart loop problem should stop.
 "Your PC ran into a problem and needs to restart". If the problem is fixed, windows 10 restart loop
Tip
As you can see from the last image, the repair operation may take up to an hour. When it completes, it will report back. If you see the message that Start-up Repair couldn’t repair your PC. Restart your computer and proceed with Method 4.
 "Your PC ran into a problem and needs to restart". If the problem is fixed, windows 10 restart loop

Method 4: Boot to Windows 10 Repair Mode and Reset Your PC (Reinstall)

Warning!
Follow the steps described here carefully as any mistake could lead to loosing your personal files. Method 4 involves reinstalling Windows without deleting your or data. Your Apps will be removed. So you will need to reinstall them.
Important
To perform the steps below, you may need to insert Windows 10 DVD into your computer.
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  • Then click Advanced options. Then click Troubleshoot.
  • On the Troubleshoot options page, select Reset this PC.
Important!
The option you select next will determine whether you keep or lose your files. Ensure that you select the right option. Read the option texts carefully.
  • On the Reset this PCChose an option page, select Keep my files.
  • Finally, on the Reset this PC confirmation page, read the details and confirm you made the right choices. Then click Reset and wait for PC reset to complete (see the second image below).
  • When the previous black screen reaches 100%, it will progress to the screen below.
Tip
The reset process will take some time as Windows is effectively reinstalling. Give it time to complete. Then reinstall all your Apps.
  • When your computer finishes reinstalling, there will be a file on your desktop called “Removed Apps”. Open this file for a list of all the Apps removed from your computer. You can then reinstall the Apps.

Conclusion

One of the methods described above will definitely fix “Your PC ran into a problem and needs to restart” or windows 10 restart loop error for you.

If you have any question or wants to comment about this guide, use the “Leave a Reply” form at the end of this guide. Alternatively, you could share your experience with this error message and how you resolved it. This will benefit other readers.

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