In this Itechguide, Victor teaches you how to fix “your PC ran into a problem and needs to restart”. The guide covers steps for 3 methods to fix “your PC ran into a problem and needs to restart”.
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Method 1: Fix for “Your PC Ran into a Problem and Needs to Restart”: Uninstall Recent Update
- Press the power button on your computer to start it. Then wait for Windows 10 boot process to begin.
- Press the power button on your computer for the second time. When the Windows 10 boot process begins, press and hold the power button to shut down the computer. This is the second boot interruption.
- Press the power button to boot the computer for the 3rd time. When the computer starts, it will display a screen like the one below – this means that it is booting to recovery mode. Wait until the Automatic Repair screen is displayed.
- On Automatic Repair screen, click Advanced options.
- Then, on the Choose an option screen, select Troubleshoot.
- On the Troubleshoot screen, click Advanced options.
- When the Advanced options screen open, click Uninstall Updates.
- On the Uninstall Updates screen, click Uninstall the latest quality updates.
- Finally, to fix “Your PC Ran Into a Problem and Needs to Restart”, on the Uninstall the latest quality update screen, click Uninstall the latest quality updates.
- It will take a while to uninstall the updates. When the updates are fully uninstalled, your PC will restart and should boot normally.
If you still receive “Your PC Ran Into a Problem and Needs to Restart”, try method 2.
Method 2: Fix for “Your PC Ran into a Problem and Needs to Restart”: Run Start-up Repair
- Press the power button on your computer to start it. Then wait for Windows 10 boot process to begin.
- Press the power button on your computer for the second time. When the Windows 10 boot process begins, press and hold the power button to shut down the computer. This is the second boot interruption.
- Press the power button to boot the computer for the 3rd time. When the computer starts, it will display a screen like the one below – this means that it is booting to recovery mode. Wait until the Automatic Repair screen is displayed.
On Automatic Repair screen, click Advanced options.
- Then, on the Choose an option screen, select Troubleshoot.
- When the Troubleshoot screen opens, click Advanced options.
- On the Advanced options screen, select Start-up Repair.
- When you click Start-up Repair, Windows will attempt to fix the problem causing “Your PC ran into a problem and needs to restart”. If the problem is fixed, windows 10 restart loop problem should stop.
As you can see from the last image, the repair operation may take up to an hour. When it completes, it will report back. If you see the message that Start-up Repair couldn’t repair your PC. Restart your computer and proceed with Method 4.
If your PC is still restarting in the loop with the same error message, reset the PC with method 3 below.
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Method 3: Fix for “Your PC Ran into a Problem and Needs to Restart”: Reset Your PC (Reinstall)
Follow the steps described here carefully as any mistake could lead to loosing your personal files. Method 4 involves reinstalling Windows without deleting your or data. Your Apps will be removed. So you will need to reinstall them.
- Press the power button on your computer to start it. Then wait for Windows 10 boot process to begin.
- Press the power button on your computer for the second time. When the Windows 10 boot process begins, press and hold the power button to shut down the computer. This is the second boot interruption.
- Press the power button to boot the computer for the 3rd time. When the computer starts, it will display a screen like the one below – this means that it is booting to recovery mode. Wait until the Automatic Repair screen is displayed.
On Automatic Repair screen, click Advanced options.
- Then, on the Choose an option screen, click Troubleshoot.
- On the Troubleshoot options page, select Reset this PC.
The option you select next will determine whether you keep or lose your files. Ensure that you select the right option. Read the option texts carefully.
- On the Reset this PC – Chose an option page, select Keep my files.
- Finally, on the Reset this PC confirmation page, read the details and confirm you made the right choices. Then click Reset and wait for PC reset to complete (see the second image below).
- When the previous black screen reaches 100%, it will progress to the screen below.
The reset process will take some time as Windows is effectively reinstalling. Give it time to complete. Then reinstall all your Apps.
- When your computer finishes reinstalling, there will be a file on your desktop called “Removed Apps”. Open this file for a list of all the Apps removed from your computer. You can then reinstall the Apps.
As you can see, it is very easy to fix “your PC ran into a problem and needs to restart”.
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Finally, for more Windows 10 fixes, visit our Windows Fix It page.




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