Zoho Apptics
Zoho Apptics: A broad free tier for Zoho users tracking app behavior, crashes, and engagement. Ranked #5 of 37 in Mobile App Analytics Software by our editors (9.0/10); pricing: Free plan; best for zoho users wanting free app analytics.
At a glance
- Editor score9.0 / 10
- PricingFree plan
- Best forZoho users wanting free app analytics
- Free planYes
- Platform coverageCross-platform
- Facts checked23 Sep 2026
Where it wins
- Free Forever includes funnels, retention, crashes, feedback, and push
- Supports mobile, web, desktop, and cross-platform applications
- Connects with Zoho CRM, Zoho Projects, Zoho Desk, and Zendesk
Where it doesn't
- Free Forever is limited to one project and five organization users
- Free Forever caps each project at 10 applications
- The product may be broader than needed for crash reporting alone
Our verdict on Zoho Apptics
Zoho Apptics is a product analytics platform for app owners, developers, marketers, and product teams. It brings usage, engagement, performance, growth, and user-behavior analysis into one console. Its documented capabilities include event and screen tracking, session analytics, funnel and retention analysis, user segmentation, crash and error reporting, remote logging, remote configuration, in-app feedback with screen recording, push notifications, and in-app updates. Coverage spans mobile, web, desktop, and cross-platform applications, making it suited to teams that need a shared view across multiple app environments.
The Free Forever plan is unusually broad for an entry tier. It includes events, funnels, retention, sessions, crashes, remote configuration, feedback, push, and cross-platform coverage. Its limits are one project, 10 applications per project, 5K errors monitored, 50K engagements, five organization users, and 30-day audit logs. Pro expands the allowance to five projects, 20 applications per project, 100K errors monitored, 500K engagements, unlimited organization users, and 180-day audit logs. Pro-plan documentation also lists five years of data retention, while canceled Pro-account data is retained for 12 months.
Platform fit is a central strength. Zoho Apptics integrates with Zoho CRM, Zoho Projects, Zoho Desk, and Zendesk, which can help teams connect analytics with customer, project, and support workflows. Its SDK coverage and feature mix suit organizations that want both product behavior analysis and operational feedback in one system. Zoho users seeking a capable free starting point should consider it first. Teams that only need a narrowly focused crash-reporting tool may find its broader analytics, feedback, messaging, and configuration capabilities more extensive than necessary.
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Zoho Apptics pricing
All 2 Zoho Apptics plans and prices →
Zoho Apptics fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Platform coverage | Cross-platform |
| Retention reports | Yes |
| Funnel analysis | Yes |
| Revenue tracking | Not verified |
| Data retention | Not verified |
| Session replay | Not verified |
| Crash insights | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, Windows, Linux, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, 2FA |
| Support | Email, Community |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: Zoho Cliq, Zendesk, Zoho Projects, Zoho Desk, Slack, Zoho CRM … |
| Pricing | Free plan (source) |
| Website | zoho.com |
| Facts checked | 23 Sep 2026 |
Zoho Apptics integrations
Zoho Apptics lists 8 integrations on its own site.
- Zoho Cliq
- Zendesk
- Zoho Projects
- Zoho Desk
- Slack
- Zoho CRM
- Microsoft Teams
- Atlassian Jira
Alternatives to Zoho Apptics
- AmplitudeA broad analytics suite for tracking, exploring, and improving web and mobile products.9.4
- MixpanelA mature analytics suite with broad product insights, replay, experimentation, and data connections.9.3
- Firebase AnalyticsA broad no-cost analytics service for mobile and web apps.9.2
See all Zoho Apptics alternatives →
Zoho Apptics vs the competition
- Zoho Apptics vs Amplitude
- Zoho Apptics vs Mixpanel
- Zoho Apptics vs Firebase Analytics
- Zoho Apptics vs AppMetrica
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- Zoho Apptics vs PostHog
Compare Zoho Apptics with any tool side by side →
Also Ranked In
Zoho Apptics is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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