Utilmate
Utilmate: Broad utility billing coverage with a 60-day trial and contact-sales pricing. Ranked #7 of 26 in Utility Billing Software by our editors (8.6/10); pricing: Pricing on request · 60-day trial; best for property and utility managers wanting a trial.
At a glance
- Editor score8.6 / 10
- PricingPricing on request · 60-day trial
- Best forProperty and utility managers wanting a trial
- Free planNo
- Meter data importYes
- Founded2017 · Auckland, New Zealand
- Facts checked20 Sep 2026
Where it wins
- Supports electricity, gas, water, solar, telco, and shared services
- Includes tariffs, meter validation, payments, portals, and collections
- Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations
Where it doesn't
- Paid plans require contact with sales
- Starter is limited to 5 users
- The web platform may not suit teams needing a native mobile app
Our verdict on Utilmate
Utilmate is a cloud-based utility billing and customer management platform for utility providers, billing agents, property managers, body corporates, and multifamily communities. It covers electricity, gas, hot and cold water, solar, internet or data, and shared services. Core tools include automated invoice generation, meter-reading import and validation, configurable tariffs, online payments, customer portals, property-manager reporting, credit control, collections, mobile meter-reader entry, and audit reports. It is a strong fit for organizations managing mixed utility billing across properties and customer accounts.
The published plans show three tiers, with a 60-day trial available and paid access handled through contact with sales. Starter supports up to 5 users, migration assistance for up to 100 customers, meter-read and receipt imports, and customer and billing reports. Pro raises the limit to 20 users and adds migration assistance for up to 1,000 customers, invoice payments, direct-debit setup, and a property-manager portal. Premium supports unlimited users, migration assistance for up to 5,000 customers, advanced meter-data import, API interfaces, both customer and property-manager portals, payment plans, and hardship notices. The tier structure makes the main upgrade path clear: more users, larger migrations, deeper data handling, and broader portal and payment administration.
Utilmate’s ecosystem is practical for billing operations. Integrations include Xero, Buildium, Ezidebit, Stripe, Stratapay, GoCardless, and Bing Mail, while API interfaces are included in Premium. Its rate-management support includes time-of-use and custom sub-tariffs, and its mixed billing model covers several utility types in one system. Choose Utilmate if you need broad utility coverage, property-manager workflows, payment collection, and a trial before committing. Consider an alternative if you need published plan pricing or a platform beyond the web.
Your product? Our editors can test Utilmate in depth and publish a review, labelled as paid · from $149/mo →
Utilmate pricing
All 3 Utilmate plans and prices →
Utilmate fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Utility types | electricity, gas, hot water, cold water, solar, internet/data, shared services |
| Billing model | Mixed |
| Rate management | Yes |
| Meter data import | Yes |
| Payment processing | Yes |
| Autopay | Yes |
| Customer account portal | Yes |
| Free trial | 60 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Live chat, Phone, Tickets, Docs |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 7 integrations: Xero, Buildium, Ezidebit, Stripe, Stratapay, GoCardless … |
| Pricing | Pricing on request · 60-day trial (source) |
| Website | utilmate.com |
| Facts checked | 20 Sep 2026 |
Utilmate integrations
Utilmate lists 7 integrations on its own site.
- Xero
- Buildium
- Ezidebit
- Stripe
- Stratapay
- GoCardless
- Bing Mail
Alternatives to Utilmate
- Utilities GroupA broad utility billing platform for retailers managing complex markets, meters and tariffs.9.4
- CUSI Utility BillingA broad utility billing platform for organizations that need connected operations.9.2
- SkyBill Utility BillingA broad utility billing platform for operators managing varied meters, rates, and payment workflows.9.1
See all Utilmate alternatives →
Utilmate vs the competition
- Utilmate vs Utilities Group
- Utilmate vs CUSI Utility Billing
- Utilmate vs SkyBill Utility Billing
- Utilmate vs Billingly
- Utilmate vs Cogsdale CSM Utility Billing
- Utilmate vs MuniBilling
Compare Utilmate with any tool side by side →
Also Ranked In
Utilmate is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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