CUSI Utility Billing vs Utilmate

CUSI Utility Billing9.2Visit Utilmate8.6Visit

Higher score CUSI Utility Billing #2 in Utility Billing Software 9.2/10 Pricing on request ✓ 5 of 5 features Visit CUSI

vs

Utilmate #7 in Utility Billing Software 8.6/10 Pricing on request · 60-day trial Free trial✓ 5 of 5 features Visit Utilmate

• CUSI Utility Billing fits best

  Municipal utilities needing broad integrations

• Utilmate fits best

  Property and utility managers wanting a trial

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Side by side

Feature	CUSI Utility Billing 9.2/10 Visit ↗	Utilmate 8.6/10 Visit ↗
At a glance
Editor score	9.2	8.6
Ranking	#2 in Utility Billing Software	#7 in Utility Billing Software
Best for	Municipal utilities needing broad integrations	Property and utility managers wanting a trial
Pricing model	Paid	Paid
Starting price	Pricing on request	—
Free plan	Not checked yet	—
Free trial	—	60 days
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web, Windows	Web
Support	Email, Live chat, Phone	Email, Live chat, Phone, Tickets, Docs
Integrations	150+ integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features CUSI Utility Billing 5/5 · Utilmate 5/5
Rate management	✓	✓
Meter data import	✓	✓
Payment processing	✓	✓
Autopay	✓	✓
Customer account portal	✓	✓
Specs
Utility types	Water, sewer, electricity, natural gas, storm water, refuse, and other utility services	electricity, gas, hot water, cold water, solar, internet/data, shared services
Billing model	Not checked yet	Mixed
Our review
Pros	Supports billing, rates, meter imports, payments, and customer self-service Connects with accounting, GIS, asset, metering, and payment systems Handles water, sewer, electricity, gas, storm water, and refuse services	Supports electricity, gas, water, solar, telco, and shared services Includes tariffs, meter validation, payments, portals, and collections Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations
Cons	Pricing follows a contact-sales model Deployment spans separate hosted and on-premise application options Broad functionality may exceed the needs of smaller, single-service utilities	Paid plans require contact with sales Starter is limited to 5 users The web platform may not suit teams needing a native mobile app
Our verdict	CUSI Utility Billing is utility billing and customer information software for organizations managing services such as water, sewer, electricity, natural gas, storm water, refuse, and other utility services. Its capabilities cover… Read the review →	Utilmate is a cloud-based utility billing and customer management platform for utility providers, billing agents, property managers, body corporates, and multifamily communities. It covers electricity, gas, hot and cold water, solar,… Read the review →

Strengths and trade-offs

• CUSI Utility Billing — where it wins

  • Supports billing, rates, meter imports, payments, and customer self-service
  • Connects with accounting, GIS, asset, metering, and payment systems
  • Handles water, sewer, electricity, gas, storm water, and refuse services

  Where it doesn't

  • Pricing follows a contact-sales model
  • Deployment spans separate hosted and on-premise application options
  • Broad functionality may exceed the needs of smaller, single-service utilities

• Utilmate — where it wins

  • Supports electricity, gas, water, solar, telco, and shared services
  • Includes tariffs, meter validation, payments, portals, and collections
  • Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations

  Where it doesn't

  • Paid plans require contact with sales
  • Starter is limited to 5 users
  • The web platform may not suit teams needing a native mobile app

• CUSI Utility Billing9.2/10 · Pricing on request

  A broad utility billing platform for organizations that need connected operations.

  Visit CUSIFull verdict →
• Utilmate8.6/10 · Pricing on request · 60-day trial

  Broad utility billing coverage with a 60-day trial and contact-sales pricing.

  Visit UtilmateFull verdict →