Utilities Group vs CUSI Utility Billing

Utilities Group9.4Visit CUSI Utility Billing9.2Visit

Higher score Utilities Group #1 in Utility Billing Software 9.4/10 Paid ✓ 4 of 5 features Try Utilities Group

vs

CUSI Utility Billing #2 in Utility Billing Software 9.2/10 Pricing on request ✓ 5 of 5 features Visit CUSI

• Utilities Group fits best

  Complex, multi-utility retailers

• CUSI Utility Billing fits best

  Municipal utilities needing broad integrations

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Side by side

Feature	Utilities Group 9.4/10 Visit ↗	CUSI Utility Billing 9.2/10 Visit ↗
At a glance
Editor score	9.4	9.2
Ranking	#1 in Utility Billing Software	#2 in Utility Billing Software
Best for	Complex, multi-utility retailers	Municipal utilities needing broad integrations
Pricing model	Paid	Paid
Starting price	$0.80/unit/mo	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Self-hosted
Platforms	Web	Web, Windows
Support	Email	Email, Live chat, Phone
Integrations	50+ integrations	150+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Utilities Group 4/5 · CUSI Utility Billing 5/5
Rate management	✓	✓
Meter data import	✓	✓
Payment processing	✓	✓
Autopay	Not checked yet	✓ (best)
Customer account portal	✓	✓
Specs
Utility types	electricity, gas, solar, batteries, EV charging and VPPs	Water, sewer, electricity, natural gas, storm water, refuse, and other utility services
Billing model	Mixed	Not checked yet
Our review
Pros	Real-time rating supports interval data, demand charges and tariffs Covers compliance, payments, market transactions and customer portals Integrates with finance, CRM, data and utility market systems	Supports billing, rates, meter imports, payments, and customer self-service Connects with accounting, GIS, asset, metering, and payment systems Handles water, sewer, electricity, gas, storm water, and refuse services
Cons	Pricing is subject to a formal proposal and minimum commercial terms The Starter plan supports only one vertical Its breadth may exceed the needs of simple billing operations	Pricing follows a contact-sales model Deployment spans separate hosted and on-premise application options Broad functionality may exceed the needs of smaller, single-service utilities
Our verdict	Utilities Group is a cloud billing platform for energy retailers and other operators billing metered or usage-based services. It supports electricity, gas, solar, batteries, EV charging and virtual power plants, alongside telco and… Read the review →	CUSI Utility Billing is utility billing and customer information software for organizations managing services such as water, sewer, electricity, natural gas, storm water, refuse, and other utility services. Its capabilities cover… Read the review →

Strengths and trade-offs

• Utilities Group — where it wins

  • Real-time rating supports interval data, demand charges and tariffs
  • Covers compliance, payments, market transactions and customer portals
  • Integrates with finance, CRM, data and utility market systems

  Where it doesn't

  • Pricing is subject to a formal proposal and minimum commercial terms
  • The Starter plan supports only one vertical
  • Its breadth may exceed the needs of simple billing operations

• CUSI Utility Billing — where it wins

  • Supports billing, rates, meter imports, payments, and customer self-service
  • Connects with accounting, GIS, asset, metering, and payment systems
  • Handles water, sewer, electricity, gas, storm water, and refuse services

  Where it doesn't

  • Pricing follows a contact-sales model
  • Deployment spans separate hosted and on-premise application options
  • Broad functionality may exceed the needs of smaller, single-service utilities

• Utilities Group9.4/10 · Paid

  A broad utility billing platform for retailers managing complex markets, meters and tariffs.

  Try Utilities GroupFull verdict →
• CUSI Utility Billing9.2/10 · Pricing on request

  A broad utility billing platform for organizations that need connected operations.

  Visit CUSIFull verdict →