CUSI Utility Billing vs NorthStar CIS

CUSI Utility Billing9.2Visit NorthStar CIS8.4Visit

Higher score CUSI Utility Billing #2 in Utility Billing Software 9.2/10 Pricing on request ✓ 5 of 5 features Visit CUSI

vs

NorthStar CIS #8 in Utility Billing Software 8.4/10 Pricing on request ✓ 5 of 5 features Visit NorthStar CIS

• CUSI Utility Billing fits best

  Municipal utilities needing broad integrations

• NorthStar CIS fits best

  Established utilities needing flexible deployment

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Side by side

Feature	CUSI Utility Billing 9.2/10 Visit ↗	NorthStar CIS 8.4/10 Visit ↗
At a glance
Editor score	9.2	8.4
Ranking	#2 in Utility Billing Software	#8 in Utility Billing Software
Best for	Municipal utilities needing broad integrations	Established utilities needing flexible deployment
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud, Self-hosted, Browser extension
Platforms	Web, Windows	Web
Support	Email, Live chat, Phone	Phone
Compliance	SOC 2, PCI DSS	PCI DSS
Integrations	150+ integrations	8 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features CUSI Utility Billing 5/5 · NorthStar CIS 5/5
Rate management	✓	✓
Meter data import	✓	✓
Payment processing	✓	✓
Autopay	✓	✓
Customer account portal	✓	✓
Specs
Utility types	Water, sewer, electricity, natural gas, storm water, refuse, and other utility services	Not checked yet
Billing model	Not checked yet	Mixed
Our review
Pros	Supports billing, rates, meter imports, payments, and customer self-service Connects with accounting, GIS, asset, metering, and payment systems Handles water, sewer, electricity, gas, storm water, and refuse services	Supports tiered, time-of-use, and other configurable rate structures Imports meter data from AMR and AMI sources Offers web and self-hosted deployment options
Cons	Pricing follows a contact-sales model Deployment spans separate hosted and on-premise application options Broad functionality may exceed the needs of smaller, single-service utilities	Pricing requires contact with sales rather than published plans Portal and payment capabilities may depend on connected solutions May be more than smaller utilities need for basic billing
Our verdict	CUSI Utility Billing is utility billing and customer information software for organizations managing services such as water, sewer, electricity, natural gas, storm water, refuse, and other utility services. Its capabilities cover… Read the review →	NorthStar CIS is a customer information and utility billing system for utilities and municipalities. It combines account management, multiple-utility statements, configurable rate structures, meter data imports, guided workflows,… Read the review →

Strengths and trade-offs

• CUSI Utility Billing — where it wins

  • Supports billing, rates, meter imports, payments, and customer self-service
  • Connects with accounting, GIS, asset, metering, and payment systems
  • Handles water, sewer, electricity, gas, storm water, and refuse services

  Where it doesn't

  • Pricing follows a contact-sales model
  • Deployment spans separate hosted and on-premise application options
  • Broad functionality may exceed the needs of smaller, single-service utilities

• NorthStar CIS — where it wins

  • Supports tiered, time-of-use, and other configurable rate structures
  • Imports meter data from AMR and AMI sources
  • Offers web and self-hosted deployment options

  Where it doesn't

  • Pricing requires contact with sales rather than published plans
  • Portal and payment capabilities may depend on connected solutions
  • May be more than smaller utilities need for basic billing

• CUSI Utility Billing9.2/10 · Pricing on request

  A broad utility billing platform for organizations that need connected operations.

  Visit CUSIFull verdict →
• NorthStar CIS8.4/10 · Pricing on request

  Flexible utility billing with configurable rates, meter imports, workflows, and deployment options.

  Visit NorthStar CISFull verdict →