NorthStar CIS
NorthStar CIS: Flexible utility billing with configurable rates, meter imports, workflows, and deployment options. Ranked #8 of 26 in Utility Billing Software by our editors (8.4/10); pricing: Pricing on request; best for established utilities needing flexible deployment.
At a glance
- Editor score8.4 / 10
- PricingPricing on request
- Best forEstablished utilities needing flexible deployment
- Meter data importYes
- Founded1976 · Ottawa, Ontario, Canada
- Facts checked20 Sep 2026
Where it wins
- Supports tiered, time-of-use, and other configurable rate structures
- Imports meter data from AMR and AMI sources
- Offers web and self-hosted deployment options
Where it doesn't
- Pricing requires contact with sales rather than published plans
- Portal and payment capabilities may depend on connected solutions
- May be more than smaller utilities need for basic billing
Our verdict on NorthStar CIS
NorthStar CIS is a customer information and utility billing system for utilities and municipalities. It combines account management, multiple-utility statements, configurable rate structures, meter data imports, guided workflows, automation, reporting, and customer-service capabilities. Utilities can deploy it through the web or on their own servers, giving established organizations a choice between hosted and self-managed operation. Its feature set is suited to teams that need more than basic invoice generation, particularly those managing varied rate rules, usage data, and customer accounts.
Rate management and meter-data handling are central strengths. NorthStar CIS supports tiered and time-of-use rates, while AMR and AMI imports help bring meter information into billing workflows. Billing, usage, and exception reporting support operational review, and guided workflows and automation can structure recurring processes. These capabilities make the product a practical fit for utilities with multiple billing requirements or more involved operational procedures. Organizations seeking only simple billing may not need this breadth.
The surrounding ecosystem is important when evaluating customer-facing services. NorthStar CIS integrates with SilverBlaze, Invoice Cloud, Kubra, Paymentus, electronic billing and payment processors, outage management systems, IVR, and AMI/MDM systems. SilverBlaze can provide account management, usage viewing, online bill payment, payment-history access, paperless billing, and notifications, but those customer portal and payment functions may depend on the connected solution and deployment design. Pricing is handled through contact with sales. Utilities that value deployment flexibility, configurable rates, and ecosystem connectivity should consider NorthStar CIS; organizations wanting transparent self-serve pricing or a narrowly focused billing tool should look elsewhere.
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NorthStar CIS pricing
NorthStar CIS fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Utility types | Not verified |
| Billing model | Mixed |
| Rate management | Yes |
| Meter data import | Yes |
| Payment processing | Yes |
| Autopay | Yes |
| Customer account portal | Yes |
| Deployment | Cloud, Self-hosted, Browser extension |
| Platforms | Web |
| Compliance & security | PCI DSS |
| Support | Phone |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 8 integrations: SilverBlaze, Invoice Cloud, Kubra, Paymentus, electronic billing and payment processors, outage management systems … See all → |
| Pricing | Pricing on request |
| Website | northstarutilities.com |
| Facts checked | 20 Sep 2026 |
NorthStar CIS integrations
NorthStar CIS lists 8 integrations on its own site.
- SilverBlaze
- Invoice Cloud
- Kubra
- Paymentus
- electronic billing and payment processors
- outage management systems
- IVR
- AMI/MDM
See all NorthStar CIS integrations →
Alternatives to NorthStar CIS
- Utilities GroupA broad utility billing platform for retailers managing complex markets, meters and tariffs.9.4
- CUSI Utility BillingA broad utility billing platform for organizations that need connected operations.9.2
- SkyBill Utility BillingA broad utility billing platform for operators managing varied meters, rates, and payment workflows.9.1
See all NorthStar CIS alternatives →
NorthStar CIS vs the competition
- NorthStar CIS vs Utilities Group
- NorthStar CIS vs CUSI Utility Billing
- NorthStar CIS vs SkyBill Utility Billing
- NorthStar CIS vs Billingly
- NorthStar CIS vs Cogsdale CSM Utility Billing
- NorthStar CIS vs MuniBilling
Compare NorthStar CIS with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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