MuniBilling vs Utilmate

MuniBilling8.7Visit Utilmate8.6Visit

Higher score MuniBilling #6 in Utility Billing Software 8.7/10 Pricing on request ✓ 5 of 5 features Visit MuniBilling

vs

Utilmate #7 in Utility Billing Software 8.6/10 Pricing on request · 60-day trial Free trial✓ 5 of 5 features Visit Utilmate

• MuniBilling fits best

  Municipal and multi-utility billing

• Utilmate fits best

  Property and utility managers wanting a trial

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Side by side

Feature	MuniBilling 8.7/10 Visit ↗	Utilmate 8.6/10 Visit ↗
At a glance
Editor score	8.7	8.6
Ranking	#6 in Utility Billing Software	#7 in Utility Billing Software
Best for	Municipal and multi-utility billing	Property and utility managers wanting a trial
Pricing model	Paid	Paid
Starting price	Pricing on request	—
Free plan	Not checked yet	—
Free trial	—	60 days
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Phone, Tickets	Email, Live chat, Phone, Tickets, Docs
Integrations	7 integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features MuniBilling 5/5 · Utilmate 5/5
Rate management	✓	✓
Meter data import	✓	✓
Payment processing	✓	✓
Autopay	✓	✓
Customer account portal	✓	✓
Specs
Utility types	water, wastewater, electric, gas, propane, recycling, waste, internet, cable, stormwater, irrigation, solar, sub-metered services, and other billable services	electricity, gas, hot water, cold water, solar, internet/data, shared services
Billing model	Mixed	Mixed
Our review
Pros	Supports metered and non-metered billing across many utility types Connects meter systems, payments, accounting feeds, and customer portals Includes autopay, reporting, rate management, and bill delivery	Supports electricity, gas, water, solar, telco, and shared services Includes tariffs, meter validation, payments, portals, and collections Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations
Cons	Pricing requires a sales conversation Setup includes a one-time fee and training charge Its breadth may exceed the needs of single-service providers	Paid plans require contact with sales Starter is limited to 5 users The web platform may not suit teams needing a native mobile app
Our verdict	MuniBilling is a cloud-based utility billing platform for municipalities, private utilities, multifamily properties, higher education organizations, and other service providers. It supports water, wastewater, electric, gas, propane,… Read the review →	Utilmate is a cloud-based utility billing and customer management platform for utility providers, billing agents, property managers, body corporates, and multifamily communities. It covers electricity, gas, hot and cold water, solar,… Read the review →

Strengths and trade-offs

• MuniBilling — where it wins

  • Supports metered and non-metered billing across many utility types
  • Connects meter systems, payments, accounting feeds, and customer portals
  • Includes autopay, reporting, rate management, and bill delivery

  Where it doesn't

  • Pricing requires a sales conversation
  • Setup includes a one-time fee and training charge
  • Its breadth may exceed the needs of single-service providers

• Utilmate — where it wins

  • Supports electricity, gas, water, solar, telco, and shared services
  • Includes tariffs, meter validation, payments, portals, and collections
  • Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations

  Where it doesn't

  • Paid plans require contact with sales
  • Starter is limited to 5 users
  • The web platform may not suit teams needing a native mobile app

• MuniBilling8.7/10 · Pricing on request

  A broad billing platform for municipalities and providers managing mixed utility services.

  Visit MuniBillingFull verdict →
• Utilmate8.6/10 · Pricing on request · 60-day trial

  Broad utility billing coverage with a 60-day trial and contact-sales pricing.

  Visit UtilmateFull verdict →