MuniBilling
MuniBilling: A broad billing platform for municipalities and providers managing mixed utility services. Ranked #6 of 26 in Utility Billing Software by our editors (8.7/10); pricing: Pricing on request; best for municipal and multi-utility billing.
At a glance
- Editor score8.7 / 10
- PricingPricing on request
- Best forMunicipal and multi-utility billing
- Meter data importYes
- Founded2007 · Greensboro, North Carolina, United States
- Facts checked20 Sep 2026
Where it wins
- Supports metered and non-metered billing across many utility types
- Connects meter systems, payments, accounting feeds, and customer portals
- Includes autopay, reporting, rate management, and bill delivery
Where it doesn't
- Pricing requires a sales conversation
- Setup includes a one-time fee and training charge
- Its breadth may exceed the needs of single-service providers
Our verdict on MuniBilling
MuniBilling is a cloud-based utility billing platform for municipalities, private utilities, multifamily properties, higher education organizations, and other service providers. It supports water, wastewater, electric, gas, propane, recycling, waste, internet, cable, stormwater, irrigation, solar, sub-metered services, and other billable services. Providers can configure metered and non-metered billing, recurring and one-time charges, fees, tiered pricing, and rate structures while managing meters, accounts, payments, and customer operations.
The pricing model is contact sales. The published pricing structure includes a one-time setup and training fee plus a recurring monthly charge based on the number of service locals billed. That approach suits organizations that need billing configured around varied services and rate rules, but buyers should expect pricing to be established through a sales process rather than a public numeric plan table. Core operational features include automatic meter reading, bill calculations, real-time reporting, online payment processing, autopayments, electronic and printed bill delivery, and customer self-service through web and mobile portals.
Its ecosystem fit is a central strength. MuniBilling lists integrations with Neptune, Badger, Sensus, Itron, Aclara, Nuvei, and Google Cloud Platform, alongside meter-data exchange and accounting software data feeds. Platforms include web, iOS, and Android. This makes the product a strong match for organizations coordinating billing with meter systems, payment processing, accounting workflows, and customer access channels. Buyers seeking a focused solution for one simple billing use case may prefer a narrower product, while municipalities and multi-utility providers should find the combination of utility coverage, rate management, payments, reporting, and self-service aligned with broader operational needs.
Your product? Our editors can test MuniBilling in depth and publish a review, labelled as paid · from $149/mo →
MuniBilling pricing
MuniBilling fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Utility types | water, wastewater, electric, gas, propane, recycling, waste, internet, cable, stormwater, irrigation, solar, sub-metered services, and other billable services |
| Billing model | Mixed |
| Rate management | Yes |
| Meter data import | Yes |
| Payment processing | Yes |
| Autopay | Yes |
| Customer account portal | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | PCI DSS |
| Support | Email, Phone, Tickets |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Neptune, Badger, Sensus, Itron, Aclara, Nuvei … |
| Pricing | Pricing on request |
| Website | munibilling.com |
| Facts checked | 20 Sep 2026 |
MuniBilling integrations
MuniBilling lists 7 integrations on its own site.
- Neptune
- Badger
- Sensus
- Itron
- Aclara
- Nuvei
- Google Cloud Platform
Alternatives to MuniBilling
- Utilities GroupA broad utility billing platform for retailers managing complex markets, meters and tariffs.9.4
- CUSI Utility BillingA broad utility billing platform for organizations that need connected operations.9.2
- SkyBill Utility BillingA broad utility billing platform for operators managing varied meters, rates, and payment workflows.9.1
See all MuniBilling alternatives →
MuniBilling vs the competition
- MuniBilling vs Utilities Group
- MuniBilling vs CUSI Utility Billing
- MuniBilling vs SkyBill Utility Billing
- MuniBilling vs Billingly
- MuniBilling vs Cogsdale CSM Utility Billing
- MuniBilling vs Utilmate
Compare MuniBilling with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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