Opsgenie
Opsgenie: A feature-rich on-call platform with a free plan, but a stated 2027 end of support. Ranked #2 of 25 in On-Call Scheduling Software by our editors (9.1/10); pricing: Free plan; best for teams wanting affordable, established-style on-call depth.
At a glance
- Editor score9.1 / 10
- PricingFree plan
- Best forTeams wanting affordable, established-style on-call depth
- Free planYes
- Paid from$9.45/user/mo
- Escalation policiesYes
- Facts checked20 Sep 2026
Where it wins
- Detailed rotations, overrides, forwarding, and escalation policies
- Email, SMS, voice-call, and mobile push notifications
- Free plan plus web, mobile, API, and broad integrations
Where it doesn't
- New signups and sales ended on June 4, 2025
- Atlassian plans to end support on April 5, 2027
- The Free plan is limited to basic alerting and on-call management
Our verdict on Opsgenie
Opsgenie is an incident management platform for development, IT operations, and other technical teams. Its core offering combines recurring daily, weekly, and custom on-call rotations with escalation policies, routing rules, schedule overrides, forwarding rules, and multichannel notifications. Teams can manage incidents and post-incident analysis through web, iOS, Android, and API access. It is best suited to organizations that want detailed on-call coordination and established integrations, provided they are comfortable with the product’s announced support timeline.
Pricing spans a free option and three paid tiers. Free provides basic alerting and on-call management. Essentials costs $9.45 per user per month with annual billing or $11.55 with monthly billing, covering alerting and incident management. Standard costs $19.95 annually or $24.15 monthly per user and adds unlimited alerting and incident management. Enterprise costs $31.90 annually or $38.50 monthly per user, with advanced incident management plus enterprise collaboration and business visibility. The published plans make Opsgenie accessible for smaller teams while offering higher tiers for broader incident operations.
Its ecosystem is a major strength: integrations include Slack, Datadog, Jira, Amazon CloudWatch, Zendesk, Zapier, Microsoft Teams, ServiceNow, Splunk, and PagerDuty. On-call analytics and schedulable reports add operational visibility beyond basic scheduling. However, Atlassian ended new signups and sales on June 4, 2025, and states that existing customers can use Opsgenie until April 5, 2027, after which access will be shut off. Existing customers seeking a mature scheduling and alerting feature set may find it suitable during that period; new buyers should choose an actively available alternative instead.
Your product? Our editors can test Opsgenie in depth and publish a review, labelled as paid · from $149/mo →
Opsgenie pricing
All 4 Opsgenie plans and prices →
Opsgenie fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $9.45/user/mo |
| Rotation scheduling | Yes |
| Escalation policies | Yes |
| Handoff tools | Yes |
| Notification channels | Multichannel |
| Calendar sync | Yes |
| Mobile app | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Phone, Community, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 200+ integrations: Slack, Datadog, Jira, Amazon CloudWatch, Zendesk, Zapier … See all → |
| Pricing | Free plan (source) |
| Website | atlassian.com |
| Facts checked | 20 Sep 2026 |
Opsgenie integrations
Opsgenie lists 200+ integrations on its own site — the 10 named here are the ones its pages call out.
- Slack
- Datadog
- Jira
- Amazon CloudWatch
- Zendesk
- Zapier
- Microsoft Teams
- ServiceNow
- Splunk
- PagerDuty
See all Opsgenie integrations →
Alternatives to Opsgenie
- PagerDutyA broad incident operations suite for teams that need scheduling, response, and review workflows.9.4
- All QuietBroad on-call coverage and incident tooling at a low paid starting price.9.0
- OpsKnightA broad open-source on-call suite for teams that prefer self-hosting.8.8
See all Opsgenie alternatives →
Opsgenie vs the competition
- Opsgenie vs PagerDuty
- Opsgenie vs All Quiet
- Opsgenie vs OpsKnight
- Opsgenie vs incident.io
- Opsgenie vs Splunk On-Call
- Opsgenie vs TaskCall
Compare Opsgenie with any tool side by side →
Also Ranked In
Opsgenie is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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