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Head-to-head · On-Call Scheduling Software

Opsgenie vs OpsKnight

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Opsgenie #2 in On-Call Scheduling Software 9.1/10 Free plan Free plan✓ 5 of 5 features Visit Opsgenie
OpsKnight #4 in On-Call Scheduling Software 8.8/10 Free plan Free plan✓ 1 of 5 features Visit OpsKnight

Opsgenie leads on 0 checks, OpsKnight on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpsgenie · 9.1/10
  • Free planboth
  • Most featuresOpsgenie · 5 of 5

Opsgenie scores higher on our rubric for on-call scheduling software: 9.1 against 8.8 out of 10; our editors rank them #2 and #4.

Opsgenie is the better fit for teams wanting affordable, established-style on-call depth. OpsKnight is the better fit for technical teams preferring open-source self-hosting.

  • Opsgenie fits best

    Teams wanting affordable, established-style on-call depth

  • OpsKnight fits best

    Technical teams preferring open-source self-hosting

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Opsgenie 9.1/10 Visit ↗ OpsKnight 8.8/10 Visit ↗
At a glance
Editor score 9.1 8.8
Ranking #2 in On-Call Scheduling Software #4 in On-Call Scheduling Software
Best for Teams wanting affordable, established-style on-call depth Technical teams preferring open-source self-hosting
Pricing model Free plan + paid Free
Starting price $9.45/user/mo Free plan
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile Self-hosted, Browser extension, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Community, Docs · 24/7 Community, Docs
Integrations 200+ integrations 27+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features Opsgenie 5/5 · OpsKnight 1/5
Rotation scheduling ✓ (best) Not checked yet
Escalation policies ✓ ✓
Handoff tools ✓ (best) Not checked yet
Calendar sync ✓ (best) Not checked yet
Mobile app ✓ (best) Not checked yet
Specs
Notification channels Multichannel Not checked yet
Our review
Pros
  • Detailed rotations, overrides, forwarding, and escalation policies
  • Email, SMS, voice-call, and mobile push notifications
  • Free plan plus web, mobile, API, and broad integrations
  • Timezone-aware rotations with escalation policies and temporary overrides
  • Paging across email, SMS, push, Slack, WhatsApp, and webhooks
  • Status pages, Slack war rooms, postmortems, and alert deduplication
Cons
  • New signups and sales ended on June 4, 2025
  • Atlassian plans to end support on April 5, 2027
  • The Free plan is limited to basic alerting and on-call management
  • Requires teams to operate their own infrastructure
  • No hosted SaaS cloud in the documented Community release
  • Native voice calling is not provided in the documented Community release
Our verdict

Opsgenie is an incident management platform for development, IT operations, and other technical teams. Its core offering combines recurring daily, weekly, and custom on-call rotations with escalation policies, routing rules, schedule…

Read the review →

OpsKnight is a self-hosted incident-management product for engineering and operations teams that want on-call scheduling, paging, incident coordination, status communication, and postmortems on infrastructure they operate. Its scope covers…

Read the review →
  1. OpsgenieOn-Call Scheduling Software 9.1Free plan
  2. OpsKnightOn-Call Scheduling Software 8.8Free plan

Strengths and trade-offs

  • Opsgenie — where it wins

    • Detailed rotations, overrides, forwarding, and escalation policies
    • Email, SMS, voice-call, and mobile push notifications
    • Free plan plus web, mobile, API, and broad integrations

    Where it doesn't

    • New signups and sales ended on June 4, 2025
    • Atlassian plans to end support on April 5, 2027
    • The Free plan is limited to basic alerting and on-call management
  • OpsKnight — where it wins

    • Timezone-aware rotations with escalation policies and temporary overrides
    • Paging across email, SMS, push, Slack, WhatsApp, and webhooks
    • Status pages, Slack war rooms, postmortems, and alert deduplication

    Where it doesn't

    • Requires teams to operate their own infrastructure
    • No hosted SaaS cloud in the documented Community release
    • Native voice calling is not provided in the documented Community release

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update