KUKUI
KUKUI: A service-focused CRM combining customer follow-up, marketing, scheduling, and reviews. Ranked #25 of 33 in Automotive CRM Software by our editors (5.6/10); pricing: Pricing on request; best for automotive service businesses needing CRM marketing.
At a glance
- Editor score5.6 / 10
- PricingPricing on request
- Best forAutomotive service businesses needing CRM marketing
- Free planNo
- Founded2011 · Las Vegas, Nevada, United States
- Facts checked22 Sep 2026
Where it wins
- Connects customer data, pipeline tracking, follow-up, and service history
- Combines email, SMS, reviews, scheduling, and marketing analytics
- Supports POS and shop-management integrations plus mobile access
Where it doesn't
- Pricing uses a contact-sales model
- Integrations center on service and POS systems rather than dealership workflows
- Advanced text marketing and digital ads require the Pro+ plan
Our verdict on KUKUI
KUKUI is a cloud and mobile CRM and marketing platform for auto repair shops, tire shops, quick lubes, collision repair businesses, and multi-location automotive operators. It brings together customer records, sales-pipeline tracking, phone and lead analytics, follow-up campaigns, email and SMS communication, online appointment scheduling, vehicle service history, review management, and marketing analytics. Its audience is automotive service businesses that want customer relationship and marketing functions in one system, with support for web, iOS, and Android.
KUKUI’s plan structure is straightforward. Pro includes a branded website, CRM modules for leads, customers, follow-up, specials, calendar, and reports, plus email templates, POS/SMS integration, and Live Scheduler. Pro+ includes everything in Pro, then adds Text Marketing and Digital Ads Management. The contact-sales model may suit businesses that want a tailored discussion around their operation, while teams comparing self-serve software may prefer a product with publicly displayed plan pricing. Support is available through email, chat, and phone.
The platform’s strongest fit is service-oriented marketing connected to operational context. My Garage supports vehicle service history and recommendations, while automated review requests, AI review response automation, Google Reviews, Yelp Reviews, and Facebook Reviews address reputation management. Integrations include POS systems, shop management systems, NAPA TRACS, Shopmonkey, Protractor, and Tekmetric. KUKUI is a sensible choice for service businesses prioritizing follow-up, appointments, reviews, and campaign tracking. Businesses seeking dealership-specific workflows or a wider dealer-management ecosystem should compare alternatives focused on those needs.
Your product? Our editors can test KUKUI in depth and publish a review, labelled as paid · from $149/mo →
KUKUI pricing
All 2 KUKUI plans and prices →
KUKUI fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| DMS integration | Not verified |
| Lead routing | Yes |
| SMS messaging | Yes |
| Workflow automation | Yes |
| Mobile app | Yes |
| Lead source capture | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Live chat, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: POS systems, Shop management systems, NapaTracs, ShopMonkey, Protractor, Tekmetric … |
| Pricing | Pricing on request (source) |
| Website | kukui.com |
| Facts checked | 22 Sep 2026 |
KUKUI integrations
KUKUI lists 9 integrations on its own site.
- POS systems
- Shop management systems
- NapaTracs
- ShopMonkey
- Protractor
- Tekmetric
- Google Reviews
- Yelp Reviews
- Facebook Reviews
Alternatives to KUKUI
- Salesforce Automotive CloudA broad automotive CRM with powerful tools, high annual per-user pricing, and enterprise scope.9.0
- AutoRaptorA dealership CRM combining lead management, communications, desking, credit, and F&I workflows.8.7
- Dealerweb ShowroomA broad showroom CRM for UK retailers managing leads, finance, profitability and compliance.8.3
Also Ranked In
KUKUI is ranked in 2 of our directories.
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Featured on iTechGuides
KUKUI is listed in our Automotive CRM Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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