Best ITOC360 Alternatives in 2026
The top ITOC360 alternatives are AlertOps, PagerDuty and incident.io: 15 incident management software our editors would look at instead of ITOC360, in our ranking order.
ITOC360: Full alert operations, with a free entry point and paid plans from $12 per user monthly. Where it falls short: free plan is limited to one user and 50 SMS plus 5 voice calls monthly..
Switching from ITOC360? For most incident management software buyers the best ITOC360 alternative is AlertOps, built for teams seeking broad incident coverage at low cost. On a budget, All Quiet starts at $4.99/user/mo, against $12/user/mo for ITOC360. Xurrent IMR offers the most incident retention (12 days).
Why People Look for an ITOC360 Alternative
- Free plan is limited to one user and 50 SMS plus 5 voice calls monthly
- Foundation caps teams at 10 users and includes 3-month data retention
- Platform coverage does not include an API
- Paid from $12/user/mo — All Quiet is $4.99/user/mo
Quick Picks by What You Need
- Best overallAlertOps9.4
Teams seeking broad incident coverage at low cost
Visit AlertOps - Lowest priceAll Quiet8.6
Paid plans from $4.99/user/mo
Visit All Quiet - Best free optionAlertOps9.4
Has a free plan
Visit AlertOps - Most incident retentionXurrent IMR8.5
12 days
Visit Xurrent IMR
All 15 ITOC360 Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forTeams seeking broad incident coverage at low cost
- Better than ITOC360:
- Paid from: $8/user/mo vs $12/user/mo
- Editor score 9.4 vs 8.7
Broad incident response coverage with a free plan and paid tiers from $10 per user monthly.
- Escalation policies
9.4/10★★★★★Visit AlertOps -
Best forMature teams needing extensive integrations
- Better than ITOC360:
- Editor score 9.3 vs 8.7
PagerDuty routes incidents to on-call responders and coordinates response across teams.
- Escalation policies
9.3/10★★★★★Visit PagerDuty -
Best forTeams coordinating incidents in Slack or Teams
- Better than ITOC360:
- Editor score 9.1 vs 8.7
A chat-native incident platform with on-call, workflows, status pages, and postmortems.
- Escalation policies
9.1/10★★★★★Visit incident.io -
Best forEstablished teams coordinating global incident response
- Better than ITOC360:
- Editor score 9.0 vs 8.7
A global on-call and incident response platform with automation, collaboration, and reporting.
- Escalation policies
9.0/10★★★★☆Visit xMatters -
Best forTeams wanting modern workflows and many integrations
- Better than ITOC360:
- Editor score 8.9 vs 8.7
Rootly brings on-call, incident coordination, status pages, and retrospectives into one platform.
- Escalation policies
8.9/10★★★★☆Visit Rootly -
Best forTeams prioritizing retrospectives and service context
- Better than ITOC360:
- Editor score 8.8 vs 8.7
Incident coordination with runbooks, service context, and structured retrospectives.
- Escalation policies
8.8/10★★★★☆Visit FireHydrant -
Best forSmall teams seeking a low-cost paid entry
- Better than ITOC360:
- Paid from: $4.99/user/mo vs $12/user/mo
A low-cost incident platform with on-call, alerting, and response tools from $4.99 per user monthly.
- Status pages
- Mobile apps
- Post-incident reviews
8.6/10★★★★☆Visit All Quiet -
Best forTeams wanting inexpensive full incident operations
- Better than ITOC360:
- Paid from: $5/user/mo vs $12/user/mo
Affordable incident operations with on-call, response workflows, analytics, and status pages.
- Status pages
- Mobile apps
- Post-incident reviews
8.5/10★★★★☆Visit Xurrent -
Best forTeams needing on-call scheduling and escalation policies
- Better than ITOC360:
- Paid from: $5/user/mo vs $12/user/mo
A focused incident response service for teams coordinating on-call through Splunk.
- Escalation policies
8.4/10★★★★☆Visit Splunk -
Best forSmall teams combining monitoring and status pages
A practical monitoring and incident toolkit for small teams and independent developers.
- Status pages
- Mobile apps
- Post-incident reviews
8.2/10★★★★☆Visit Spectate -
Best forSecurity operations investigation teams
A security case platform for teams that need alert triage and collaborative investigations.
- Post-incident reviews
- Audit logs
7.9/10★★★★☆Visit TheHive -
Best forOpen-source security case management
A free, self-hosted platform for structured security incident investigations.
- Audit logs
7.8/10★★★★☆Visit DFIR-IRIS -
Best forSecurity teams automating incident response
A security-operations platform built around incident workflows, playbooks and threat intelligence.
- Post-incident reviews
- Audit logs
7.7/10★★★★☆Visit Cortex XSOAR -
Best forLarge organizations managing crises and exercises
Enterprise crisis operations spanning activation, communications, exercises, and reviews.
- Mobile apps
- Post-incident reviews
- Escalation policies
7.6/10★★★★☆Visit Noggin -
Best forEnterprise emergency and crisis coordination
Guided crisis coordination and emergency messaging for enterprise response teams.
- Mobile apps
- Post-incident reviews
- Audit logs
7.5/10★★★★☆Visit Everbridge
ITOC360 Alternatives: Common Questions
What is the best alternative to ITOC360?
AlertOps: #1 in our Incident Management Software ranking, with an editor score of 9.4 out of 10. Broad incident response coverage with a free plan and paid tiers from $10 per user monthly.
Is there a free alternative to ITOC360?
Yes. AlertOps, PagerDuty, incident.io, xMatters and FireHydrant have a free plan or a free tier (8 of the 15 alternatives on this page).
What is the cheapest paid alternative to ITOC360?
Of the alternatives here that publish a price, All Quiet starts lowest, at $4.99/user/mo.
Why do people look for ITOC360 alternatives?
Free plan is limited to one user and 50 SMS plus 5 voice calls monthly; Foundation caps teams at 10 users and includes 3-month data retention; Platform coverage does not include an API.
Which ITOC360 alternative has the most incident retention?
Xurrent IMR, with 12 days.
How do I switch from ITOC360?
Export your data from ITOC360 (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel ITOC360.
How to Switch from ITOC360
- Export your data from ITOC360 (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel ITOC360.
ITOC360 vs Each Alternative
| # | Tool | Free plan | Paid from | Escalation policies | Post-incident reviews | Score |
|---|---|---|---|---|---|---|
| 7 | ITOC360 | Yes | $12/user/mo | Yes | Yes | 8.7 |
| 1 | AlertOps | Yes | $8/user/mo | Yes | 9.4 | |
| 2 | PagerDuty | Yes | $21/user/mo | Yes | 9.3 | |
| 3 | incident.io | Yes | Yes | 9.1 | ||
| 4 | xMatters | Yes | $15/user/mo | Yes | 9.0 | |
| 5 | Rootly | No | $20/user/mo | Yes | 8.9 | |
| 6 | FireHydrant | Yes | $25/user/mo | Yes | 8.8 | |
| 7 | All Quiet | No | $4.99/user/mo | Yes | Yes | 8.6 |
| 8 | Xurrent IMR | No | $5/user/mo | Yes | Yes | 8.5 |
| 9 | Splunk On-Call | No | $5/user/mo | Yes | 8.4 | |
| 10 | Spectate | Yes | $12/mo | No | Yes | 8.2 |
| 11 | TheHive | Yes | Yes | 7.9 | ||
| 12 | DFIR-IRIS | Yes | Free | 7.8 | ||
| 13 | Cortex XSOAR | Yes | 7.7 | |||
| 14 | Noggin Crisis & Incident Management | Yes | Yes | 7.6 | ||
| 15 | Everbridge Crisis Management | No | Yes | Yes | 7.5 |
Head-to-Head
- ITOC360 vs AlertOps
- ITOC360 vs PagerDuty
- ITOC360 vs incident.io
- ITOC360 vs xMatters
- ITOC360 vs Rootly
- ITOC360 vs FireHydrant
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update