Best Hexagon OnCall Alternatives in 2026
The top Hexagon OnCall alternatives are ARMS, Mark43 Public Safety Platform and SmartCOP: 15 public safety software our editors would look at instead of Hexagon OnCall, in our ranking order.
Hexagon OnCall: A broad public safety portfolio for dispatch, records, analytics and field response. Where it falls short: pricing is customized and requires contacting sales..
Switching from Hexagon OnCall? For most public safety software buyers the best Hexagon OnCall alternative is ARMS, built for full-service agencies needing CAD and RMS.
Why People Look for a Hexagon OnCall Alternative
- Pricing is customized and requires contacting sales
- The portfolio spans multiple operational areas, which may exceed a narrow need
- Field mobility is part of a broader portfolio rather than a standalone focus
Quick Picks by What You Need
- Best overallARMS9.4
Full-service agencies needing CAD and RMS
Visit ARMS
All 15 Hexagon OnCall Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forFull-service agencies needing CAD and RMS
- Better than Hexagon OnCall:
- Editor score 9.4 vs 8.5
A broad CAD and records suite for agencies that need connected dispatch and case workflows.
- Emergency call handling
- Dispatch management
- Mobile field access
9.4/10★★★★★Contact End2End -
Best forMid-size and enterprise public-safety departments
- Better than Hexagon OnCall:
- Editor score 9.3 vs 8.5
A broad cloud suite for agencies bringing dispatch, records, and field work together.
- Emergency call handling
- Dispatch management
- Mobile field access
9.3/10★★★★★Visit Mark43 -
Best forAgencies seeking an end-to-end public-safety suite
- Better than Hexagon OnCall:
- Editor score 9.2 vs 8.5
An end-to-end suite for agencies coordinating dispatch, records, field work and corrections.
- Emergency call handling
- Dispatch management
- Mobile field access
9.2/10★★★★★Visit SmartCOP -
Best forAgencies coordinating dispatch across multiple services
- Better than Hexagon OnCall:
- Editor score 9.1 vs 8.5
Integrated CAD, call handling, field access, and records for agencies coordinating operations.
- Emergency call handling
- Dispatch management
- Mobile field access
9.1/10★★★★★Request a demo -
Best forEstablished multi-jurisdiction public-safety teams
- Better than Hexagon OnCall:
- Editor score 9.0 vs 8.5
A configurable suite for agencies coordinating dispatch, records and field work across jurisdictions.
- Emergency call handling
- Dispatch management
- Mobile field access
9.0/10★★★★☆Contact Motorola -
Best forAgencies needing CAD, RMS, and mobile casework
- Better than Hexagon OnCall:
- Editor score 8.9 vs 8.5
A broad CAD and RMS suite for agencies managing dispatch, records, evidence, and field reporting.
- Emergency call handling
- Dispatch management
- Mobile field access
8.9/10★★★★☆Visit Sun Ridge RIMS -
Best forFire and EMS departments with broad operations
- Better than Hexagon OnCall:
- Editor score 8.8 vs 8.5
A cloud platform spanning incident response, prevention, staffing, assets and training.
- Emergency call handling
- Dispatch management
- Mobile field access
8.8/10★★★★☆Visit First Due -
Best forSmall to mid-size agencies wanting one suite
- Better than Hexagon OnCall:
- Editor score 8.7 vs 8.5
A cloud suite linking dispatch, records, citations, courts and jail workflows.
- Emergency call handling
- Dispatch management
- Mobile field access
8.7/10★★★★☆Visit Thin Line -
Best forEmergency communication centers needing coordination
- Better than Hexagon OnCall:
- Editor score 8.6 vs 8.5
A broad public-safety suite linking dispatch, field teams, records and citizen input.
- Emergency call handling
- Dispatch management
- Mobile field access
8.6/10★★★★☆Visit Pulsiam -
Best forPSAPs needing modern NG9-1-1 CAD
A configurable public safety CAD suite with NG9-1-1, multimedia and mobile workflows.
- Emergency call handling
- Dispatch management
- Mobile field access
8.4/10★★★★☆Request a demo -
Best forAgencies using CMI CAD and records systems
Cloud and mobile access to CMI dispatch and records, with field tools and reporting.
- Dispatch management
- Mobile field access
- Records management
8.3/10★★★★☆Contact CMI -
Best forLarge agencies prioritizing CAD dispatch
A dispatch-focused CAD system for agencies coordinating incidents, units, and field responders.
8.2/10★★★★☆Contact Motorola -
Best forAgencies needing configurable CAD and AVL
A configurable CAD system with live mapping, vehicle location, response plans, and broad integrations.
8.1/10★★★★☆Contact SmartCOP -
Best forAgencies wanting straightforward cloud CAD/RMS
Configurable cloud CAD/RMS for agencies coordinating dispatch, records, and field access.
- Dispatch management
- Mobile field access
- Records management
7.9/10★★★★☆Visit Enforsys -
Best forSmall and mid-market law-enforcement agencies
A Windows-based public-safety suite linking dispatch, records, cases, warrants and jail history.
- Emergency call handling
- Dispatch management
- Records management
7.8/10★★★★☆Visit site
Hexagon OnCall Alternatives: Common Questions
What is the best alternative to Hexagon OnCall?
ARMS: #1 in our Public Safety Software ranking, with an editor score of 9.4 out of 10. A broad CAD and records suite for agencies that need connected dispatch and case workflows.
Why do people look for Hexagon OnCall alternatives?
Pricing is customized and requires contacting sales; The portfolio spans multiple operational areas, which may exceed a narrow need; Field mobility is part of a broader portfolio rather than a standalone focus.
How do I switch from Hexagon OnCall?
Export your data from Hexagon OnCall (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Hexagon OnCall.
How to Switch from Hexagon OnCall
- Export your data from Hexagon OnCall (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Hexagon OnCall.
Hexagon OnCall vs Each Alternative
| # | Tool | Paid from | Dispatch management | Records management | Emergency call handling | Mobile field access | Score |
|---|---|---|---|---|---|---|---|
| 10 | Hexagon OnCall | Yes | Yes | Yes | Yes | 8.5 | |
| 1 | ARMS | Yes | Yes | Yes | Yes | 9.4 | |
| 2 | Mark43 Public Safety Platform | Yes | Yes | Yes | Yes | 9.3 | |
| 3 | SmartCOP | Yes | Yes | Yes | Yes | 9.2 | |
| 4 | 10-8 Systems | Yes | Yes | Yes | Yes | 9.1 | |
| 5 | Spillman Flex Public Safety Software Suite | Yes | Yes | Yes | Yes | 9.0 | |
| 6 | Sun Ridge RIMS | Yes | Yes | Yes | Yes | 8.9 | |
| 7 | First Due | Yes | Yes | Yes | Yes | 8.8 | |
| 8 | Thin Line Public Safety | Yes | Yes | Yes | Yes | 8.7 | |
| 9 | Pulsiam SafetyNet One | Yes | Yes | Yes | Yes | 8.6 | |
| 10 | Strata CAD Suite | Yes | Yes | Yes | 8.4 | ||
| 11 | CMI JusticeConnect | Yes | Yes | Yes | 8.3 | ||
| 12 | PremierOne CAD | 8.2 | |||||
| 13 | SmartCAD | 8.1 | |||||
| 14 | Reliant CAD/RMS | Yes | Yes | Yes | 7.9 | ||
| 15 | Computer Arts Public Safety | Yes | Yes | Yes | 7.8 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update