Glassbox
Glassbox: A governed analytics platform for detailed web and mobile behavior analysis. Ranked #7 of 63 in Heatmap Tools by our editors (8.6/10); pricing: Pricing on request; best for enterprises needing governed web and mobile analytics.
At a glance
- Editor score8.6 / 10
- PricingPricing on request
- Best forEnterprises needing governed web and mobile analytics
- Founded2010
- Facts checked21 Sep 2026
Where it wins
- Captures web and mobile interactions without manual tagging
- Combines replay, heatmaps, funnels, friction, and performance analytics
- Supports cloud, hybrid, and on-premises deployment
Where it doesn't
- Pricing requires contact with sales
- Replay coverage differs substantially by plan
- Enterprise breadth may exceed simple heatmap needs
Our verdict on Glassbox
Glassbox is a digital experience analytics platform for enterprises analyzing websites and mobile apps. It automatically captures digital interactions and technical events, then connects session replay with interaction maps, journey and funnel analysis, performance monitoring, struggle detection, and product analytics. Its web and mobile coverage suits organizations that need governed analysis across digital properties, rather than teams seeking only a lightweight click heatmap.
The three plans divide coverage by operating model. Production Operation includes 100% session replay, 2 million monthly sessions, one-month replay retention, mobile access, unlimited API access, and proactive monitoring. Marketing/Business and Product each include 10% session replay, 3 million monthly sessions, three-month replay retention, mobile access, and Interaction Map. Marketing/Business adds 13-month analysis retention, while Product includes six-month analysis retention. All plans use a contact-sales model, so buyers should compare the included session volume, replay coverage, retention periods, and operational features directly with their analysis requirements.
Glassbox stands out when a team needs more than visual click data. Interaction maps include click-rate, focus-time, error, struggle, and revenue-impact metrics, while tagless capture, audience segmentation, side-by-side comparisons, scroll-depth tracking, real-user monitoring, and Glassbox Insights Assistant extend analysis across the customer journey. Integrations include Jira, Microsoft Teams, Slack, AppDynamics, Firebase, New Relic, Splunk, Adobe Analytics, Google Analytics 4, Qualtrics, Medallia, AB Tasty, Adobe Target, and Optimizely. Cloud, hybrid, and on-premises deployment support data-sensitive environments. Choose Glassbox for broad, governed web and mobile analytics; choose a narrower heatmap tool if you do not need replay, technical events, deployment flexibility, or enterprise integrations.
Your product? Our editors can test Glassbox in depth and publish a review, labelled as paid · from $149/mo →
Glassbox pricing
All 3 Glassbox plans and prices →
Glassbox fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Heatmap types | Not verified |
| Session recordings | Yes |
| Monthly session limit | Not verified |
| Recording retention | Not verified |
| Rage-click detection | Yes |
| Mobile capture | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, iOS, Android, Chrome extension |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 16 integrations: Adobe Analytics, Google Analytics, New Relic, Dynatrace, Google Tag Manager, Adobe Launch … See all → |
| Pricing | Pricing on request (source) |
| Website | glassbox.com |
| Facts checked | 21 Sep 2026 |
Glassbox integrations
Glassbox lists 16 integrations on its own site.
- Adobe Analytics
- Google Analytics
- New Relic
- Dynatrace
- Google Tag Manager
- Adobe Launch
- Tealium
- Ensighten
- Jira
- Slack
- Firebase
- Qualtrics
- Medallia
- AB Tasty
- Adobe Target
- Optimizely
See all Glassbox integrations →
Alternatives to Glassbox
- Microsoft ClarityA free, broad heatmap toolkit for teams analyzing web and mobile behavior.9.4
- Crazy EggA familiar heatmap toolkit with recordings, testing, surveys, and AI analysis.9.2
- MatomoA broad open-source analytics suite for teams that need heatmaps and data ownership.9.1
See all Glassbox alternatives →
Glassbox vs the competition
- Glassbox vs Microsoft Clarity
- Glassbox vs Crazy Egg
- Glassbox vs Matomo
- Glassbox vs Zoho PageSense
- Glassbox vs Mouseflow
- Glassbox vs Fullstory
Compare Glassbox with any tool side by side →
Also Ranked In
Glassbox is ranked in 12 of our directories; the 6 strongest besides Heatmap Tools.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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