EngageBay
EngageBay: A broad, budget-friendly CRM for small businesses that want sales and marketing tools together. Ranked #43 of 238 in CRM Software by our editors (5.1/10); pricing: Free plan; best for budget CRM with sales and marketing breadth.
At a glance
- Editor score5.1 / 10
- PricingFree plan
- Best forBudget CRM with sales and marketing breadth
- Free planYes
- Paid from$11.04/user/mo
- Founded2017 · 1007 North Orange Street 4th Floor #180, Wilmington, DE 19801, United States
- Facts checked20 Sep 2026
Where it wins
- Free CRM plan includes contacts, deals, tasks, tracking, scheduling, and Gmail.
- Combines sales pipelines, marketing automation, helpdesk, chat, and calling.
- Integrates with Gmail, Outlook, Office 365, Zapier, Stripe, and QuickBooks.
Where it doesn't
- Paid tiers cap contacts at 500, 3,000, or 5,000 companies and contacts.
- Auto dialer, role management, call records, and custom reporting are Pro features.
- Listed mobile access covers Android alongside the web platform.
Our verdict on EngageBay
EngageBay is a cloud-based CRM for small businesses and startups that want contact management, sales pipelines, marketing automation, customer support, and communication tools in one platform. Its feature set spans contact and company records, multiple visual deal pipelines, email tracking, appointment scheduling, landing pages, forms, popups, live chat, helpdesk tools, calling, proposal analytics, and AI capabilities. It is suited to teams seeking broad sales and marketing coverage rather than a CRM focused only on pipeline management.
Pricing starts with a Free plan at $0 per user per month, including contact management, deals, tasks, email tracking, appointment scheduling, and Gmail integration. Basic lists 500 contacts and companies and adds multiple deal tracks, calling, predictive lead scoring, third-party integrations, and tag management. Displayed Basic prices include $12.99 per user per month with annual billing, plus $11.95 and $11.04 per user per month. Growth raises the limit to 3,000 contacts and companies and adds an email scheduler, leaderboard, multi-currency, sales automation, and products, with displayed prices of $49.99, $45.99, and $42.49 per user per month. Pro lists 5,000 contacts and companies at $79.99 per user per month and adds an auto dialer, proposal analytics, role management, call records, and custom reporting.
EngageBay’s ecosystem includes Gmail, Outlook, Office 365, Zapier, SendGrid, Mailgun, Mandrill, Xero Online, Shopify, Amazon SES, Stripe, QuickBooks, JustCall, Twilio, and DocuSign. Calendar synchronization is available with Google and Office 365 calendars, while access is listed for web and Android. Choose EngageBay if a low-entry price and combined sales, marketing, and support functionality matter more than a narrow CRM workflow. Consider another option if your team needs contact capacity beyond the listed plan limits or requires mobile access beyond Android.
Your product? Our editors can test EngageBay in depth and publish a review, labelled as paid · from $149/mo →
EngageBay pricing
All 4 EngageBay plans and prices →
EngageBay fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $11.04/user/mo |
| Free trial | Not verified |
| Visual sales pipeline | Yes |
| Email sync | Not verified |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Yes |
| Open source | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, Android |
| Compliance & security | GDPR |
| Support | Email, Live chat, Phone, Docs · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 250+ integrations: Gmail, Outlook, Office 365, Zapier, SendGrid, Mailgun … See all → |
| Pricing | Free plan (source) |
| Website | engagebay.com |
| Facts checked | 20 Sep 2026 |
EngageBay integrations
EngageBay lists 250+ integrations on its own site — the 17 named here are the ones its pages call out.
- Gmail
- Outlook
- Office 365
- Zapier
- SendGrid
- Mailgun
- Mandrill
- Xero Online
- Shopify
- Amazon SES
- Stripe
- QuickBooks
- JustCall
- Twilio
- DocuSign
- JotForm
See all EngageBay integrations →
Alternatives to EngageBay
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
See all EngageBay alternatives →
Also Ranked In
EngageBay is ranked in 11 of our directories; the 6 strongest besides CRM Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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