Customermates
Customermates: A flexible CRM for teams that want self-hosting, sales pipelines, and connected messaging. Ranked #148 of 238 in CRM Software by our editors (3.0/10); pricing: Free plan · 7-day trial; best for teams wanting open-source, self-hosted CRM.
At a glance
- Editor score3.0 / 10
- PricingFree plan · 7-day trial
- Best forTeams wanting open-source, self-hosted CRM
- Free planYes
- Paid from€12/user/mo
- Facts checked19 Sep 2026

Where it wins
- Self-host the core with Docker Compose and PostgreSQL
- Visual deal pipelines plus contacts, organizations, services, and tasks
- REST API, signed webhooks, n8n interfaces, and MCP access
Where it doesn't
- No native iOS or Android app
- Self-hosting requires Docker Compose and PostgreSQL
- Enterprise pricing uses custom scope and terms
Our verdict on Customermates
Customermates is an open-source CRM for individuals and teams managing contacts, organizations, deals, services, tasks, and sales pipelines. It supports browser-based managed cloud use as well as self-hosting with Docker Compose and PostgreSQL. The product fits teams that want control over deployment while retaining CRM basics, visual deal management, API access, webhooks, and connections for external AI clients.
Pricing is structured around monthly per-user plans. Starter costs €12 per user per month and includes core CRM records, MCP access, REST APIs, webhooks, and interfaces for separately operated n8n workflows. Pro costs €29 per user per month and adds a unified inbox for email, LinkedIn, WhatsApp, Instagram, and Telegram, plus one connected account per user and read-only calendar access. Business costs €69 per user per month, adding three connected accounts per user, shared accounts, team-wide inbox visibility, and priority support. Enterprise adds custom scope, done-for-you setup, dedicated support, unlimited connected accounts under fair-use terms, and custom terms. A 7-day Pro trial is available, while the free option is the self-hosted open-source core.
The strongest fit is for teams that value an open architecture and want CRM data, messaging, automation, and AI connectivity in one system. REST and OpenAPI documentation, signed webhooks with retries and delivery logs, n8n integration, and MCP support give technical teams several ways to extend workflows. The trade-off is a more infrastructure-oriented setup for self-hosted deployments, and mobile access is through responsive web access rather than native iOS or Android apps. Choose Customermates for open-source flexibility and integration control; consider another CRM if native mobile apps or a less technical deployment model is essential.
Your product? Our editors can test Customermates in depth and publish a review, labelled as paid · from $149/mo →
Customermates pricing
All 4 Customermates plans and prices →
Customermates fact sheet
| Free plan | Yes |
|---|---|
| Paid from | €12/user/mo |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | Yes |
| Marketing automation | Not verified |
| AI features | Yes |
| Mobile app | No |
| Open source | Yes |
| Free trial | 7 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Integrations | 11 integrations: Gmail, Outlook, LinkedIn, WhatsApp, Instagram, Telegram … |
| Pricing | Free plan · 7-day trial (source) |
| Website | customermates.com |
| Facts checked | 19 Sep 2026 |
Customermates integrations
Customermates lists 11 integrations on its own site.
- Gmail
- Outlook
- Telegram
- Slack
- n8n
- REST API
- Webhooks
- MCP
Alternatives to Customermates
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
See all Customermates alternatives →
Also Ranked In
Customermates is ranked in 3 of our directories.
Used Customermates? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Customermates for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Customermates is listed in our CRM Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/customermates/"><img src="https://www.itechguides.com/best/badge/customermates.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update



