Centrical
Centrical: A broad sales performance suite combining KPI coaching, learning, goals and gamification. Ranked #5 of 24 in Sales Performance Management Software by our editors (8.7/10); pricing: Pricing on request; best for gamified KPI coaching for sales teams.
At a glance
- Editor score8.7 / 10
- PricingPricing on request
- Best forGamified KPI coaching for sales teams
- Free planNo
- Goal settingYes
- Founded2013 · New York City, New York, United States; offices in Tel Aviv, Israel and London, UK
- Facts checked20 Sep 2026
Where it wins
- Combines real-time KPI visibility, goals, dashboards and trend analysis
- Connects coaching and microlearning to performance signals
- Adds competitions, points, badges, leaderboards and mobile tracking
Where it doesn't
- Pricing requires a sales conversation and is priced per user
- No free plan is available
- Its broad scope may exceed the needs of teams seeking simple KPI tracking
Our verdict on Centrical
Centrical is a B2B SaaS platform for enterprise frontline organizations, including sales and contact-center teams. It brings together real-time KPI visibility, personalized goals, performance dashboards, coaching conversations, microlearning, gamification and AI-guided recommendations. Sales teams can track targets, receive performance-triggered learning, participate in challenges and connect activities to goals and incentives. It is best suited to organizations that want sales execution, employee development and engagement managed in one performance environment.
Its standout strength is the connection between measurement and development. Performance trend analysis and segmentation can sit alongside AI-guided coaching, personalized targets and performance-triggered microlearning, while points, badges, competitions and leaderboards add a gamified layer. Salesforce-integrated goal tracking and gamification support sales workflows, and the listed integrations also include Microsoft Teams, Genesys, NICE CXone, Amazon Connect, Gong and Verint. This breadth makes Centrical a stronger fit for teams that want coaching and motivation tied directly to operational performance rather than a dashboard alone.
Pricing is handled through contact sales, with licenses priced per user, and there is no free plan. That model suits organizations evaluating a broader frontline performance program, but it gives smaller teams fewer self-serve entry points. Centrical is a sensible choice for sales leaders who need KPI tracking, coaching, learning, competitions and mobile performance access in one platform. Teams looking only for lightweight goal setting or basic reporting may find its wider performance-management scope unnecessary.
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Centrical pricing
Centrical fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Goal setting | Yes |
| Performance dashboards | Yes |
| Coaching workflows | Yes |
| Rep scorecards | Not verified |
| Execution management | Yes |
| Mobile app | Yes |
| Deployment | Cloud, Mobile |
| Compliance & security | SOC 2, ISO 27001, GDPR |
| Support | Docs |
| Built for | Enterprise (editorial estimate) |
| Integrations | 7 integrations: Salesforce, Microsoft Teams, Genesys, NICE CXone, Amazon Connect, Gong … |
| Pricing | Pricing on request (source) |
| Website | centrical.com |
| Facts checked | 20 Sep 2026 |
Centrical integrations
Centrical lists 7 integrations on its own site.
- Salesforce
- Microsoft Teams
- Genesys
- NICE CXone
- Amazon Connect
- Gong
- Verint
Alternatives to Centrical
- SalesScreenA broad sales performance platform for goals, coaching, competitions, rewards, and AI insights.9.4
- AmbitionA structured platform for sales goals, coaching, scorecards, and accountability.9.2
- SpinifyA broad sales performance platform for goals, competition, coaching and recognition.9.0
See all Centrical alternatives →
Centrical vs the competition
- Centrical vs SalesScreen
- Centrical vs Ambition
- Centrical vs Spinify
- Centrical vs JOP
- Centrical vs Skillibrium
- Centrical vs LevelEleven
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Also Ranked In
Centrical is ranked in 5 of our directories.
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Featured on iTechGuides
Centrical is listed in our Sales Performance Management Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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