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Head-to-head · WordPress Live Chat Plugins

Zoho SalesIQ vs LiveAgent

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Zoho SalesIQ #3 in WordPress Live Chat Plugins 9.1/10 Free plan · 15-day trial Free planFree trial✓ 2 of 5 features Visit Zoho SalesIQ
LiveAgent #8 in WordPress Live Chat Plugins 8.6/10 Free plan · 30-day trial Free planFree trial✓ 0 of 5 features Visit LiveAgent

Zoho SalesIQ leads on 0 checks, LiveAgent on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho SalesIQ · 9.1/10
  • Free planboth
  • Free trialboth
  • Most featuresZoho SalesIQ · 2 of 5

Zoho SalesIQ scores higher on our rubric for wordpress live chat plugins: 9.1 against 8.6 out of 10; our editors rank them #3 and #8.

Zoho SalesIQ is the better fit for businesses invested in Zoho or needing a free tier. LiveAgent is the better fit for teams combining chat with ticketing and a help center.

  • Zoho SalesIQ fits best

    Businesses invested in Zoho or needing a free tier

  • LiveAgent fits best

    Teams combining chat with ticketing and a help center

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zoho SalesIQ 9.1/10 Visit ↗ LiveAgent 8.6/10 Visit ↗
At a glance
Editor score 9.1 8.6
Ranking #3 in WordPress Live Chat Plugins #8 in WordPress Live Chat Plugins
Best for Businesses invested in Zoho or needing a free tier Teams combining chat with ticketing and a help center
Pricing model Free plan + paid Free plan + paid
Starting price — $15/user/mo
Free plan ✓ ✓
Free trial 15 days 30 days
Free trial length 15 days · no card needed 30 days · no card needed
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, iOS, Android
Support Email, Phone, Live chat, Community, Docs Email, Live chat, Phone, Docs · 24/7
Compliance SOC 2, ISO 27001, GDPR, HIPAA GDPR, 2FA, SSO/SAML
Integrations 20 integrations 200+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zoho SalesIQ 2/5 · LiveAgent 0/5
Chatbot support ✓ (best) Not checked yet
Mobile apps Not checked yet Not checked yet
Visitor tracking ✓ (best) Not checked yet
Proactive chat Not checked yet Not checked yet
Chat routing Not checked yet Not checked yet
Specs
Messaging channels Not checked yet Not checked yet
Our review
Pros
  • Free plan includes 3 operator licenses and visitor tracking
  • Combines live chat, routing, visitor insights, and custom chatbots
  • Connects with Zoho apps, WordPress, and messaging channels
  • Free plan and 30-day trial offer ways to evaluate the service.
  • Shared inbox and ticketing cover multiple customer communication channels.
  • Knowledgebase, customer portal, and automation support self-service and routing.
Cons
  • Free plan is capped at 100 chats per month
  • Basic allows only 1 custom chatbot
  • Broader messaging-channel support is reserved for Professional
  • The free plan has feature limitations.
  • The Small business plan starts at $15 per user monthly with annual billing.
  • Advanced features are spread across higher-priced plans.
Our verdict

Zoho SalesIQ brings live-agent chat, visitor tracking, lead qualification, and automated responses together for businesses engaging visitors on websites and mobile apps. Its WordPress integration makes it relevant to site owners who want…

Read the review →

LiveAgent is a cloud-based help desk for businesses managing customer support across live chat, email, phone, social messaging, and knowledge-base channels. It suits teams that want WordPress live chat as part of a broader support…

Read the review →
  1. Zoho SalesIQWordPress Live Chat Plugins 9.1Free plan · 15-day trial
  2. LiveAgentWordPress Live Chat Plugins 8.6Free plan · 30-day trial

Strengths and trade-offs

  • Zoho SalesIQ — where it wins

    • Free plan includes 3 operator licenses and visitor tracking
    • Combines live chat, routing, visitor insights, and custom chatbots
    • Connects with Zoho apps, WordPress, and messaging channels

    Where it doesn't

    • Free plan is capped at 100 chats per month
    • Basic allows only 1 custom chatbot
    • Broader messaging-channel support is reserved for Professional

  • LiveAgent — where it wins

    • Free plan and 30-day trial offer ways to evaluate the service.
    • Shared inbox and ticketing cover multiple customer communication channels.
    • Knowledgebase, customer portal, and automation support self-service and routing.

    Where it doesn't

    • The free plan has feature limitations.
    • The Small business plan starts at $15 per user monthly with annual billing.
    • Advanced features are spread across higher-priced plans.

More options

More comparisons

All WordPress live chat plugins comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update