Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience real numbers from our own analytics — open to see them
–Visitors
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · counted by iTechGuides's own first-party analytics, bots removed, every figure rounded down · how we count

Head-to-head · WooCommerce Live Chat Plugins

WooCommerce vs Order Chatroom for WooCommerce

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
WooCommerce #6 in WooCommerce Live Chat Plugins 7.4/10 Free plan Free plan✓ 0 of 3 features Visit WooCommerce
Order Chatroom for WooCommerce #7 in WooCommerce Live Chat Plugins 7.4/10 Free plan · 7-day trial Free planFree trial✓ 1 of 3 features Visit Order Chatroom

WooCommerce leads on 0 checks, Order Chatroom for WooCommerce on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Free planboth
  • Free trialonly Order Chatroom for WooCommerce
  • Most featuresOrder Chatroom for WooCommerce · 1 of 3

WooCommerce and Order Chatroom for WooCommerce score identically on our rubric (7.4 out of 10) for woocommerce live chat plugins; WooCommerce sits at #6 and Order Chatroom for WooCommerce at #7 in our editorial ranking, so the choice comes down to fit.

WooCommerce is the better fit for stores that need ecommerce, not a chat plugin. Order Chatroom for WooCommerce is the better fit for small WooCommerce stores handling post-purchase support.

  • WooCommerce fits best

    Stores that need ecommerce, not a chat plugin

  • Order Chatroom for WooCommerce fits best

    Small WooCommerce stores handling post-purchase support

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. How we rank.

Side by side

Feature WooCommerce 7.4/10 Visit ↗ Order Chatroom for WooCommerce 7.4/10 Visit ↗
At a glance
Editor score 7.4 7.4
Ranking #6 in WooCommerce Live Chat Plugins #7 in WooCommerce Live Chat Plugins
Best for Stores that need ecommerce, not a chat plugin Small WooCommerce stores handling post-purchase support
Pricing model Free Free plan + paid
Starting price None $79.99/site/yr
Free plan ✓ ✓
Free trial — 7 days
Deployment Self-hosted, Mobile Self-hosted
Platforms Web, iOS, Android Web
Support Email, Live chat, Tickets, Community, Docs Docs, Email
Integrations 9 integrations 1 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business
Features WooCommerce 0/3 · Order Chatroom for WooCommerce 1/3
Cart context Not checked yet —
Order context Not checked yet ✓ (best)
Customer context Not checked yet —
Specs
Chat channels Not checked yet Website
WooCommerce setup Not checked yet Plugin
Our review
Pros
  • Core supports unlimited products, orders, and APIs with no monthly subscription.
  • Supports physical and digital products, payments, shipping, and taxes.
  • REST and Store APIs, mobile apps, and an official extensions marketplace.
  • Attaches a private conversation to each WooCommerce order
  • Shared inbox supports search and unread filtering
  • Can send messages on order-status changes and purchases
Cons
  • No live chat features are listed.
  • Hosting, payment processing, and extensions can add separate costs.
  • Abandoned-cart recovery is experimental in core or available through extensions.
  • Focused on WooCommerce order conversations, not broader chat channels
  • Premium starts at $79.99 per site yearly
  • Self-hosted plugin requires a WooCommerce store
Our verdict

WooCommerce is an open-source ecommerce platform for WordPress websites, designed for merchants who want to manage an online store rather than add live chat. Its free core supports physical and digital products, configurable variations,…

Read the review →

Order Chatroom for WooCommerce adds a private conversation to each WooCommerce order, giving store staff and customers a place to discuss a purchase. Customers can message from their account or an order confirmation page; staff can reply…

Read the review →
  1. WooCommerceWooCommerce Live Chat Plugins 7.4Free plan
  2. Order Chatroom for WooCommerceWooCommerce Live Chat Plugins 7.4Free plan · 7-day trial

Strengths and trade-offs

  • WooCommerce — where it wins

    • Core supports unlimited products, orders, and APIs with no monthly subscription.
    • Supports physical and digital products, payments, shipping, and taxes.
    • REST and Store APIs, mobile apps, and an official extensions marketplace.

    Where it doesn't

    • No live chat features are listed.
    • Hosting, payment processing, and extensions can add separate costs.
    • Abandoned-cart recovery is experimental in core or available through extensions.

  • Order Chatroom for WooCommerce — where it wins

    • Attaches a private conversation to each WooCommerce order
    • Shared inbox supports search and unread filtering
    • Can send messages on order-status changes and purchases

    Where it doesn't

    • Focused on WooCommerce order conversations, not broader chat channels
    • Premium starts at $79.99 per site yearly
    • Self-hosted plugin requires a WooCommerce store

More comparisons

All WooCommerce live chat plugins comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update