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Head-to-head · WooCommerce Live Chat Plugins

tawk.to vs Order Chatroom for WooCommerce

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score tawk.to #3 in WooCommerce Live Chat Plugins 8.4/10 Free plan Free plan✓ 0 of 3 features Visit tawk.to
Order Chatroom for WooCommerce #7 in WooCommerce Live Chat Plugins 7.4/10 Free plan · 7-day trial Free planFree trial✓ 1 of 3 features Visit Order Chatroom

tawk.to leads on 0 checks, Order Chatroom for WooCommerce on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoretawk.to · 8.4/10
  • Free planboth
  • Free trialonly Order Chatroom for WooCommerce
  • Most featuresOrder Chatroom for WooCommerce · 1 of 3

tawk.to scores higher on our rubric for woocommerce live chat plugins: 8.4 against 7.4 out of 10; our editors rank them #3 and #7.

tawk.to is the better fit for budget-conscious stores needing free live chat. Order Chatroom for WooCommerce is the better fit for small WooCommerce stores handling post-purchase support.

  • tawk.to fits best

    Budget-conscious stores needing free live chat

  • Order Chatroom for WooCommerce fits best

    Small WooCommerce stores handling post-purchase support

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. How we rank.

Side by side

Feature tawk.to 8.4/10 Visit ↗ Order Chatroom for WooCommerce 7.4/10 Visit ↗
At a glance
Editor score 8.4 7.4
Ranking #3 in WooCommerce Live Chat Plugins #7 in WooCommerce Live Chat Plugins
Best for Budget-conscious stores needing free live chat Small WooCommerce stores handling post-purchase support
Pricing model Free plan + paid Free plan + paid
Starting price $290/yr $79.99/site/yr
Free plan ✓ ✓
Free trial — 7 days
Deployment Cloud, Desktop, Mobile Self-hosted
Platforms Web, Windows, macOS, iOS, Android Web
Support Email, Live chat, Docs · 24/7 Docs, Email
Integrations 13 integrations 1 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business
Features tawk.to 0/3 · Order Chatroom for WooCommerce 1/3
Cart context Not checked yet —
Order context Not checked yet ✓ (best)
Customer context Not checked yet —
Specs
Chat channels Not checked yet Website
WooCommerce setup Not checked yet Plugin
Our review
Pros
  • Free Hobby plan includes AI-backed multilingual chat and 100 monthly message credits
  • Combines live agent chat, visitor tracking, inbox, ticketing, and knowledge base
  • Growth and higher plans add more credits, AI agents, and human escalations
  • Attaches a private conversation to each WooCommerce order
  • Shared inbox supports search and unread filtering
  • Can send messages on order-status changes and purchases
Cons
  • WooCommerce is not specifically listed among integrations
  • Hobby includes 100 monthly message credits and one AI chat agent
  • Higher message credits, more AI agents, and support options require paid plans
  • Focused on WooCommerce order conversations, not broader chat channels
  • Premium starts at $79.99 per site yearly
  • Self-hosted plugin requires a WooCommerce store
Our verdict

tawk.to is a hosted customer communication platform for businesses that want to engage website visitors and manage conversations. For WooCommerce stores, it offers a website chat widget, real-time live agent chat, visitor monitoring,…

Read the review →

Order Chatroom for WooCommerce adds a private conversation to each WooCommerce order, giving store staff and customers a place to discuss a purchase. Customers can message from their account or an order confirmation page; staff can reply…

Read the review →
  1. tawk.toWooCommerce Live Chat Plugins 8.4Free plan
  2. Order Chatroom for WooCommerceWooCommerce Live Chat Plugins 7.4Free plan · 7-day trial

Strengths and trade-offs

  • tawk.to — where it wins

    • Free Hobby plan includes AI-backed multilingual chat and 100 monthly message credits
    • Combines live agent chat, visitor tracking, inbox, ticketing, and knowledge base
    • Growth and higher plans add more credits, AI agents, and human escalations

    Where it doesn't

    • WooCommerce is not specifically listed among integrations
    • Hobby includes 100 monthly message credits and one AI chat agent
    • Higher message credits, more AI agents, and support options require paid plans

  • Order Chatroom for WooCommerce — where it wins

    • Attaches a private conversation to each WooCommerce order
    • Shared inbox supports search and unread filtering
    • Can send messages on order-status changes and purchases

    Where it doesn't

    • Focused on WooCommerce order conversations, not broader chat channels
    • Premium starts at $79.99 per site yearly
    • Self-hosted plugin requires a WooCommerce store

Also consider Sponsored

More comparisons

All WooCommerce live chat plugins comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update