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Head-to-head · CRM Software

Vtiger CRM vs Close

  • Updated Sep 2026
  • Both researched from official sources
  • 9 checks side by side
Higher score Vtiger CRM #9 in CRM Software 7.2/10 Free plan · paid from $12/user/mo (annual) Free planFree trial✓ 5 of 6 features Visit Vtiger
Close #16 in CRM Software 6.3/10 From $9/user/mo (annual) · 14-day trial Free trial✓ 5 of 6 features Visit Close

Vtiger CRM leads on 1 check, Close on 1, and 7 are even. Who comes out ahead on the 9 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreVtiger CRM · 7.2/10
  • Lowest starting priceClose · $9/user/mo
  • Free planonly Vtiger CRM
  • Free trialboth

Vtiger CRM scores higher on our rubric for crm software: 7.2 against 6.3 out of 10; our editors rank them #9 and #16.

Vtiger CRM offers free plan; Close doesn't. Close is cheaper to start at $9/user/mo against $12/user/mo.

Vtiger CRM is the better fit for affordable all-in-one CRM and support. Close is the better fit for sales teams built around calling and SMS.

  • Vtiger CRM fits best

    Affordable all-in-one CRM and support

  • Close fits best

    Sales teams built around calling and SMS

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Vtiger CRM 7.2/10 Visit ↗ Close 6.3/10 Visit ↗
At a glance
Editor score 7.2 6.3
Ranking #9 in CRM Software #16 in CRM Software
Best for Affordable all-in-one CRM and support Sales teams built around calling and SMS
Pricing model Free plan + paid Paid
Starting price $12/user/mo $9/user/mo (best)
Free plan ✓ (best) —
Free trial ✓ ✓
Deployment Cloud, Mobile Cloud, Desktop, Mobile
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android
Support Email, Live chat · 24/7 Email, Phone, Community, Docs
Compliance ISO 27001, GDPR SOC 2, GDPR, 2FA
Integrations 500+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market
Features Vtiger CRM 5/6 · Close 5/6
Visual sales pipeline ✓ ✓
Email sync ✓ ✓
Marketing automation ✓ ✓
AI features ✓ ✓
Mobile app ✓ ✓
Open source Not published —
Our review
Pros
  • Free plan supports up to 10 users and 3,000 records
  • Combines sales, marketing, support, projects, and inventory tools
  • Includes AI, mobile apps, email sync, and eight integrations
  • Built-in calling, SMS and two-way email synchronization
  • Workflows combine email, call, SMS and task steps
  • AI, reporting, forms, mobile apps and API access included
Cons
  • The free plan limits users and records
  • Paid plans use annual billing and local taxes apply
  • Advanced capabilities are spread across higher-priced editions
  • No free plan is available
  • Advanced calling and management features require higher tiers
  • Telephony usage and AI credits may be billed separately
Our verdict

Vtiger CRM is a cloud customer relationship management platform for small and medium-sized businesses that want sales, marketing, customer support, project, and inventory functions in one system. Its core tools cover contacts, leads,…

Read the review →

Close is a sales CRM for founders, solo representatives and sales teams that organize work around calls, SMS and pipeline activity. It combines lead and contact management, opportunity pipelines, reporting, forms, task management, two-way…

Read the review →
  1. Vtiger CRMCRM Software 7.2Free plan · paid from $12/user/mo (annual)
  2. CloseCRM Software 6.3From $9/user/mo (annual) · 14-day trial

Strengths and trade-offs

  • Vtiger CRM — where it wins

    • Free plan supports up to 10 users and 3,000 records
    • Combines sales, marketing, support, projects, and inventory tools
    • Includes AI, mobile apps, email sync, and eight integrations

    Where it doesn't

    • The free plan limits users and records
    • Paid plans use annual billing and local taxes apply
    • Advanced capabilities are spread across higher-priced editions

  • Close — where it wins

    • Built-in calling, SMS and two-way email synchronization
    • Workflows combine email, call, SMS and task steps
    • AI, reporting, forms, mobile apps and API access included

    Where it doesn't

    • No free plan is available
    • Advanced calling and management features require higher tiers
    • Telephony usage and AI credits may be billed separately
  • Vtiger CRM7.2/10 · Free plan · paid from $12/user/mo (annual)

    An affordable all-in-one CRM with sales, support, marketing, automation, and AI.

    Visit VtigerFull verdict →
  • Close6.3/10 · From $9/user/mo (annual) · 14-day trial

    A calling-first CRM for sales teams that need pipelines, messaging and automation.

    Visit CloseFull verdict →

All CRM software comparisons → · Full ranking →

Guides on CRM software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update