VirtualPBX vs Zadarma

VirtualPBX8.4Visit Zadarma8.3Visit

Higher score VirtualPBX #7 in Call Management system 8.4/10 14-day trial Free trial✓ 0 of 4 features Visit VirtualPBX

vs

Zadarma #8 in Call Management system 8.3/10 Free plan · 7-day trial Free planFree trial✓ 0 of 4 features Visit Zadarma

• VirtualPBX fits best

  Small businesses needing a mature, affordable phone system

• Zadarma fits best

  Teams seeking a free entry point and many calling apps

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Side by side

Feature	VirtualPBX 8.4/10 Visit ↗	Zadarma 8.3/10 Visit ↗
At a glance
Editor score	8.4	8.3
Ranking	#7 in Call Management system	#8 in Call Management system
Best for	Small businesses needing a mature, affordable phone system	Teams seeking a free entry point and many calling apps
Pricing model	Paid	Free plan + paid
Starting price	$15/user/mo (best)	$39/mo
Free plan	—	✓ (best)
Free trial	14 days	7 days
Free trial length	14 days	7 days
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile, Browser extension
Platforms	Web, Windows, iOS, Android	Web, Windows, macOS, iOS, Android, Chrome extension
Support	Email, Live chat, Phone, Docs · 24/7	Live chat, Phone, Tickets · 24/7
Compliance	GDPR, PCI DSS	ISO 27001
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features VirtualPBX 0/4 · Zadarma 0/4
Call queues	Not checked yet	Not checked yet
IVR	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Call analytics & reports	Not checked yet	Not checked yet
Specs
Call routing	Custom	Custom
Supported channels	Not checked yet	Not checked yet
Our review
Pros	$15 per-user monthly entry plan with a 14-day free trial Custom IVR, call flows, transcription, recording, and reporting Web, desktop, and mobile access with broad CRM and API integrations	Free Standard plan includes cloud PBX, CRM users and four voice menus Calling apps span iOS, Android, Windows, macOS, web and Chrome IVR, queues, routing, recording and speech-to-text cover core call workflows
Cons	No free plan beyond the 14-day trial AI Voice is a separate $99 monthly plan AI Voice includes Smarter Voice for up to five people	Standard limits recording storage to 200 MB and voice menus to four Office World minutes are capped across Zone 1 and Zone 2 destinations Calling allowances and prices vary by selected region and currency
Our verdict	VirtualPBX is a cloud-based business phone system for small businesses and distributed teams. It combines business numbers, auto attendants, multi-level menus, programmable call routing, voicemail transcription, call recording,… Read the review →	Zadarma is a cloud communications service for businesses, call centers and distributed teams. It combines cloud PBX, virtual phone numbers, SIP trunking, IVR menus, call queues, forwarding, recording, speech recognition and analytics.… Read the review →

Strengths and trade-offs

• VirtualPBX — where it wins

  • $15 per-user monthly entry plan with a 14-day free trial
  • Custom IVR, call flows, transcription, recording, and reporting
  • Web, desktop, and mobile access with broad CRM and API integrations

  Where it doesn't

  • No free plan beyond the 14-day trial
  • AI Voice is a separate $99 monthly plan
  • AI Voice includes Smarter Voice for up to five people

• Zadarma — where it wins

  • Free Standard plan includes cloud PBX, CRM users and four voice menus
  • Calling apps span iOS, Android, Windows, macOS, web and Chrome
  • IVR, queues, routing, recording and speech-to-text cover core call workflows

  Where it doesn't

  • Standard limits recording storage to 200 MB and voice menus to four
  • Office World minutes are capped across Zone 1 and Zone 2 destinations
  • Calling allowances and prices vary by selected region and currency

• VirtualPBX8.4/10 · 14-day trial

  An affordable, feature-rich phone system for small businesses and distributed teams.

  Visit VirtualPBXFull verdict →
• Zadarma8.3/10 · Free plan · 7-day trial

  A flexible cloud PBX with a free plan, broad calling apps and configurable call handling.

  Visit ZadarmaFull verdict →