Zadarma
Zadarma: A budget-friendly cloud PBX with apps, routing, recording, and CRM integrations. Ranked #43 of 166 in Business Phone Systems by our editors (4.6/10); pricing: Free plan · 7-day trial; best for budget-conscious teams needing a full PBX.
At a glance
- Editor score4.6 / 10
- PricingFree plan · 7-day trial
- Best forBudget-conscious teams needing a full PBX
- Free planYes
- Paid from$39/mo
- Business numbersMultiple
- Founded2006
- Facts checked21 Sep 2026
Where it wins
- Free PBX plan plus paid plans from $4 per user monthly
- IVR, call routing, recording, transcription, and analytics
- Web, desktop, mobile, Chrome, CRM, and AI-system support
Where it doesn't
- Standard includes only 5 PBX and CRM users
- Standard includes no virtual phone numbers
- Free PBX requires an account top-up at least every three months
Our verdict on Zadarma
Zadarma is a cloud communications service for businesses, call centers, enterprises, and individuals. Its core offering combines a cloud PBX with IVR and multi-level voice menus, configurable call distribution, forwarding, voicemail, recording, speech recognition, analytics, and virtual local, mobile, and toll-free numbers. Browser, Windows, macOS, iOS, Android, and Chrome calling options make it suitable for teams that need to manage business calls across different devices. It is especially relevant to budget-conscious teams seeking a full PBX rather than a basic calling line.
Pricing is structured around a free option and paid plans. The homepage advertises plans from $4 per user per month, billed monthly, while displayed pricing can vary by region and currency. Standard includes 5 PBX and CRM users and 4 voice menus, but no included virtual phone numbers. Office raises the allowance to 10 users, adds 2 virtual phone numbers in the displayed region, 400 free speech recognition minutes, and 6 voice menus. Corporation includes 20 users, 5 virtual phone numbers in the displayed region, 1000 free speech recognition minutes, and 12 voice menus. A 7-day free trial is also available.
The product’s main strength is breadth within the phone system itself: call scenarios, routing, forwarding to extensions or external numbers, voicemail transcription, visual voicemail, recording, cloud storage, statistics, and speech recognition are covered in one service. Integrations include Teamsale CRM, Odoo, HubSpot, CRM systems, and AI systems, while SIP connectivity can connect existing phone systems. Choose Zadarma if you need PBX controls, multiple calling surfaces, and business numbers at a low starting price. Teams needing more users, numbers, or voice menus should compare the paid tiers carefully, and those preferring a simple calling tool may find this feature set broader than necessary.
Your product? Our editors can test Zadarma in depth and publish a review, labelled as paid · from $149/mo →
Zadarma pricing
All 3 Zadarma plans and prices →
Zadarma fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $39/mo |
| Included users | 10 users |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Custom |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Free trial | 7 days |
| Deployment | Cloud, Desktop, Mobile, Browser extension |
| Platforms | Web, Windows, macOS, iOS, Android, Chrome extension |
| Compliance & security | ISO 27001 |
| Support | Live chat, Phone, Tickets · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Free plan · 7-day trial (source) |
| Website | zadarma.com |
| Facts checked | 21 Sep 2026 |
Alternatives to Zadarma
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
See all Zadarma alternatives →
Also Ranked In
Zadarma is ranked in 7 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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