3CX vs VirtualPBX

3CX9.3Visit VirtualPBX8.4Visit

Higher score 3CX #1 in Call Management system 9.3/10 Free plan Free plan✓ 0 of 4 features Visit 3CX

vs

VirtualPBX #7 in Call Management system 8.4/10 14-day trial Free trial✓ 0 of 4 features Visit VirtualPBX

• 3CX fits best

  Teams wanting a flexible, full-featured PBX

• VirtualPBX fits best

  Small businesses needing a mature, affordable phone system

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Side by side

Feature	3CX 9.3/10 Visit ↗	VirtualPBX 8.4/10 Visit ↗
At a glance
Editor score	9.3	8.4
Ranking	#1 in Call Management system	#7 in Call Management system
Best for	Teams wanting a flexible, full-featured PBX	Small businesses needing a mature, affordable phone system
Pricing model	Free plan + paid	Paid
Starting price	$300/yr	$15/user/mo
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud, Self-hosted, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, iOS, Android
Support	Community, Docs	Email, Live chat, Phone, Docs · 24/7
Integrations	10 integrations	11 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features 3CX 0/4 · VirtualPBX 0/4
Call queues	Not checked yet	Not checked yet
IVR	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Call analytics & reports	Not checked yet	Not checked yet
Specs
Call routing	Not checked yet	Custom
Supported channels	Not checked yet	Not checked yet
Our review
Pros	Free edition supports up to 10 users and 4 simultaneous calls Visual call-flow tools, queues, recording and transcription Cloud or self-hosted deployment across web, desktop and mobile	$15 per-user monthly entry plan with a 14-day free trial Custom IVR, call flows, transcription, recording, and reporting Web, desktop, and mobile access with broad CRM and API integrations
Cons	Free plan is limited to 10 users and 4 simultaneous calls Basic supports up to 40 extensions and 8 simultaneous calls Support channels are community and documentation	No free plan beyond the 14-day trial AI Voice is a separate $99 monthly plan AI Voice includes Smarter Voice for up to five people
Our verdict	3CX is a business communications platform built around an IP phone system for small businesses, mid-market organizations, enterprises and contact centers. It combines phone, video, chat and contact-center functions with auto-attendants,… Read the review →	VirtualPBX is a cloud-based business phone system for small businesses and distributed teams. It combines business numbers, auto attendants, multi-level menus, programmable call routing, voicemail transcription, call recording,… Read the review →

Strengths and trade-offs

• 3CX — where it wins

  • Free edition supports up to 10 users and 4 simultaneous calls
  • Visual call-flow tools, queues, recording and transcription
  • Cloud or self-hosted deployment across web, desktop and mobile

  Where it doesn't

  • Free plan is limited to 10 users and 4 simultaneous calls
  • Basic supports up to 40 extensions and 8 simultaneous calls
  • Support channels are community and documentation

• VirtualPBX — where it wins

  • $15 per-user monthly entry plan with a 14-day free trial
  • Custom IVR, call flows, transcription, recording, and reporting
  • Web, desktop, and mobile access with broad CRM and API integrations

  Where it doesn't

  • No free plan beyond the 14-day trial
  • AI Voice is a separate $99 monthly plan
  • AI Voice includes Smarter Voice for up to five people

• 3CX9.3/10 · Free plan

  A flexible PBX with broad clients, visual call flows, integrations and self-hosted deployment.

  Visit 3CXFull verdict →
• VirtualPBX8.4/10 · 14-day trial

  An affordable, feature-rich phone system for small businesses and distributed teams.

  Visit VirtualPBXFull verdict →