3CX vs CallHippo

3CX9.3Visit CallHippo8.5Visit

Higher score 3CX #1 in Call Management system 9.3/10 Free plan Free plan✓ 0 of 4 features Visit 3CX

vs

CallHippo #6 in Call Management system 8.5/10 10-day trial Free trial✓ 0 of 4 features Visit CallHippo

• 3CX fits best

  Teams wanting a flexible, full-featured PBX

• CallHippo fits best

  Distributed teams needing international numbers

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	3CX 9.3/10 Visit ↗	CallHippo 8.5/10 Visit ↗
At a glance
Editor score	9.3	8.5
Ranking	#1 in Call Management system	#6 in Call Management system
Best for	Teams wanting a flexible, full-featured PBX	Distributed teams needing international numbers
Pricing model	Free plan + paid	Paid
Starting price	$300/yr	$18/user/mo
Free plan	✓ (best)	—
Free trial	—	10 days
Deployment	Cloud, Self-hosted, Desktop, Mobile	Cloud, Desktop, Mobile, Browser extension
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, iOS, Android, Chrome extension
Support	Community, Docs	Email, Live chat · 24/7
Integrations	10 integrations	50+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features 3CX 0/4 · CallHippo 0/4
Call queues	Not checked yet	Not checked yet
IVR	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Call analytics & reports	Not checked yet	Not checked yet
Specs
Call routing	Not checked yet	Not checked yet
Supported channels	Not checked yet	Not checked yet
Our review
Pros	Free edition supports up to 10 users and 4 simultaneous calls Visual call-flow tools, queues, recording and transcription Cloud or self-hosted deployment across web, desktop and mobile	Virtual business numbers in 150+ countries Routing, IVR, call recording, and AI transcription Web, desktop, mobile, and Chrome extension access
Cons	Free plan is limited to 10 users and 4 simultaneous calls Basic supports up to 40 extensions and 8 simultaneous calls Support channels are community and documentation	Starter limits US/CA calling to 1,000 minutes Smart routing and multilevel IVR require Ultimate Enterprise has a 50-user minimum
Our verdict	3CX is a business communications platform built around an IP phone system for small businesses, mid-market organizations, enterprises and contact centers. It combines phone, video, chat and contact-center functions with auto-attendants,… Read the review →	CallHippo is a cloud-based business phone system for small businesses and growing teams that need calls, messaging, and call handling across locations. It provides virtual business numbers in 150+ countries, internet-based calling, SMS and… Read the review →

Strengths and trade-offs

• 3CX — where it wins

  • Free edition supports up to 10 users and 4 simultaneous calls
  • Visual call-flow tools, queues, recording and transcription
  • Cloud or self-hosted deployment across web, desktop and mobile

  Where it doesn't

  • Free plan is limited to 10 users and 4 simultaneous calls
  • Basic supports up to 40 extensions and 8 simultaneous calls
  • Support channels are community and documentation

• CallHippo — where it wins

  • Virtual business numbers in 150+ countries
  • Routing, IVR, call recording, and AI transcription
  • Web, desktop, mobile, and Chrome extension access

  Where it doesn't

  • Starter limits US/CA calling to 1,000 minutes
  • Smart routing and multilevel IVR require Ultimate
  • Enterprise has a 50-user minimum

• 3CX9.3/10 · Free plan

  A flexible PBX with broad clients, visual call flows, integrations and self-hosted deployment.

  Visit 3CXFull verdict →
• CallHippo8.5/10 · 10-day trial

  A feature-rich cloud phone system for distributed teams that need international numbers.

  Visit CallHippoFull verdict →